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Darraslaw Fontana Ca review signals at a glance
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Average Rating
4.7
Total Reviews
49
PI Reviews
31
Text Reviews
49
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Review Snapshot
4.8
194 public reviews and 49 written reviews.
Recent Activity
Most recent written review from Kristi Brucker: Mar 11, 2026 (106 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 22% of reviews
51% of the visible replies look at least somewhat personalized instead of fully templated.
Darraslaw Fontana Ca client reviews
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All49 reviews
4.7
Most recent written review from Kristi Brucker: Mar 11, 2026 (106 days ago)
Written Reviews
32
Average Rating
4.88
Reviews (30d)
0
Reviews (90d)
0
Older Archive
32
Assigned Tags (96)
Showing 32 of 49 written reviews.
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31
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I had a great experience working with my Attorney Heather Gardner and her assistant Laura. They were both incredibly thoughtful, helpful, and informative throughout the entire process. Heather took the time to clearly explain everything and made sure I understood all of my options, which really helped put my mind at ease. Laura was also very supportive and responsive, always ready to answer questions and I had a lot and provide guidance when I needed it. Their professionalism, knowledge, and genuine care made a big difference, and I truly appreciate the help they provided. I would highly recommend them!!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
My experience with Darras Law was beyond wonderful and amazing! Phil was extremely professional and truly knowledgeable in his field. He advised and kept me informed throughout the process. Because of his diligence and dedication, we were successful!!! His assistant, Catherine, was on top of everything! She is an angel! She kept me updated on the progress and was always responsive! I recommend Phil at Darras Law 150%!!!!
Owner response
Thank you for the review!
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (18)
case:personal injurystage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:darras law
I had a great experience working with Attorney Phillip Bather and Legal Assistant Catherine Carvalho at DarrasLaw. They handled everything efficiently, kept things organized throughout the process, and were always professional and supportive. I truly appreciate the work they did.
Owner response
Thank you for the review of our disability lawyer and our amazing staff!
Process Transparency (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveGeneric ReviewLikely Client Experience
Darras Law is a complete joke. I reached out about my ERISA disability claim against MetLife, explained how another firm got a weak $80,000 settlement offer, and said they wouldn’t fight because they didn’t think the case could win. Darras Law didn’t even bother to look at my situation. They just said the other firm is “good” and flat-out refused to help because someone else had already been involved. What kind of lazy, gutless attitude is that? They didn’t offer any advice or show any interest in fighting for me. Total waste of time, I find a firm that actually has the backbone to take on a case instead of making excuses.
Process Transparency (negative)Lowball Pressure (negative)Needing a Lawyer (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:disability lawstage:post_settlementresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:LowballPressuredimension-sentiment:LowballPressure:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativeinsurance:metlifecompetitor:darras law
I was helping a family member with their disability claim and Susan was very knowledgeable and helpful providing direction during the initial free consultation.
🌟🌟🌟🌟🌟
DarrasLaw has been a true lifeline during one of the most overwhelming and difficult times of my life.
I had the privilege of working with Heather Gardner, who is not only a powerhouse of legal knowledge but also deeply compassionate, responsive, and genuinely committed to fighting for her clients. From the first call, Heather made me feel seen, heard, and supported — not like just another case number.
A special shoutout as well to Amanda Cino, her assistant, who kept everything organized, on track, and stress-free.
This firm knows disability law inside and out. Their guidance has been strategic, clear, and empowering. I went from feeling completely overwhelmed to feeling like I had a team of experts in my corner — and that made all the difference.
If you're navigating a disability claim, you want DarrasLaw on your side. And if you're lucky enough to work with Heather and Amanda, you're in exceptional hands.
Highly recommend!
Owner response
Happy to hear our long term disability lawyers were able to assist you with your claim.
Communication (positive)Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
I am an attorney and when my insurance denied my long term disability claim, I was shocked at how little my network and I knew about this process or how to find an attorney to help. Thank goodness my online research lead to Phil Bather and Kendrich Kirton at Darras Law. It was a long, slow process over 2.5 years, but they explained and handled every step of it. They helped me get approved for the maximum benefit under my policy. Highly recommend!
Owner response
So happy our long term disability lawyers were able to assist you with your disability claim!
Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (17)
case:disability insurance lawstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yespeer:yesdepth:detaileddimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinsurance:insurancecompetitor:darras law
My experience with Darras Law was exceptional during the 7 YEARS they represented me in seeking what I was owed with a disability insurance policy I had paid for. As a rookie police officer sitting in an orientation meeting room at HQ, a representative from a police based insurance company comes in selling two types of insurance policies, life and disability. The rep's selling point was they are for cops and they'll take care of cops, so I got both policies and paid every month for it for many years.
Fast forward a rough and seasoned career and I'm facing a culmination of injuries that forced me into a medical retirement. My department and city quickly retired me with no problems from my workers comp review board. Initially, I had a nice rep with the insurance company who surprisingly warned me their insurance company was going to cut off my disability coverage to play a numbers game, hoping to save money, hoping I'll be demoralized and not fight for my rights. Sure enough, my policy was cancelled and my assigned rep was no longer working there.
I got a letter from this insurance company claiming they believed I could return back to work, keep in mind this letter was sent about a year after I had already been officially retired by my department. My health was poor, it will never get better, and I have been told by workers comp doctors that my health will only worsen as I age, but now I have this paid insurance company playing a nightmarish game with me.
I didn't know who to reach out to, but I found Darras Law, and they came to my rescue. A majority of my dealings had been with Valerie Garcia. If you need help, I highly recommend speaking with Valerie and Darras Law. Over the course of Darras Law's seven years of representation, my insurance company tried different tricks to get my policy cancelled, but Darras Law refused to allow that to happen. Surprisingly, that insurance company made a settlement offer, ending the monthly payments, and Darras Law was incredibly helpful in walking me through the settlement process ending that awful experience with an insurance company who was “supposedly” for cops. Thank you Darras Law, thank you Valerie Garcia.
Owner response
Thank you for the kind words and recognizing that our disability attorneys are relentless in our pursuit of justice and getting our client's claim paid! It was our honor representing you.
Process Length (positive)Lowball Pressure (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (21)
case:disability insurance claimstage:post_settlementresponse:semi_personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:essaydimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:LowballPressuredimension-sentiment:LowballPressure:positivedimension:ChoosingFirmdimension-sentiment:ChoosingFirm:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinjury:physical_therapyinsurance:insurance companyinsurance:their insuranceinsurance:disability insurance companycompetitor:darras law
I had the privilege of working with Attorney Susan Grabarsky and Paralegal Laura Sotelo on my disability claim, and I am truly grateful for their guidance. With over 35 years of experience, Susan brought a depth of knowledge and calm reassurance that made the entire process clear and manageable. She worked with me through each step, making sure I understood what to expect and felt supported along the way.
Laura was equally wonderful—always organized, responsive, and kind. She kept me updated, answered my questions promptly, and ensured everything moved smoothly.
What stood out most was that this never felt like a battle, but rather a collaborative process where Susan’s expertise and Laura’s support made all the difference. Their professionalism, compassion, and dedication turned what could have been an overwhelming experience into a smooth and positive one.
I highly recommend Susan Grabarsky and her paralegal, Laura Sotelo to anyone seeking knowledgeable and caring legal guidance with disability claims or any legal services.
Owner response
Thanks for the thoughtful review of our disability team, we strive to offer the best guidance to our clients.
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Darras Law is a top notch law firm and I very much appreciate the services of Phil Bather. My long-term disability (LTD) insurance company stopped paying my claim for no apparent reason a couple years after experiencing a stroke which left me with various cognitive issues. After contacting Darras Law, they diligently worked to put together a case to force the insurance company to review their initial decision to deny my claim and appeal their denial. Phil Bather and his associates were there the entire way to answer questions and provide updates on the case. My family and I very much appreciate their hard work and assistance getting a favorable decision with the LTD appeal! They are the best!
Owner response
Thanks for sharing your thoughts about our LTD appeal attorneys, we appreciate it.
Communication (positive)Process Length (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)BoilerplateSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (21)
case:disability insurance lawstage:unknownresponse:boilerplatesentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positiveinsurance:insurance companyinsurance:ltd insurance companycompetitor:darras law
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All49 reviews
4.7
Most recent written review from Kristi Brucker: Mar 11, 2026 (106 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 29 reviews, with an average 5.0-star rating when clients talk about this theme.
Communication and updates
Mentioned in 22 reviews, with an average 4.8-star rating when clients talk about this theme.
Help during a stressful moment
Mentioned in 22 reviews, with an average 4.8-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Ask about communication and updates
22 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
Ask about help during a stressful moment
22 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
Check how fresh the written feedback is
The newest written review in this dataset is from Mar 11, 2026 (106 days ago). Compare that recency with the other firms you are considering.
I had a great experience working with my Attorney Heather Gardner and her assistant Laura. They were both incredibly thoughtful, helpful, and informative throughout the entire process. Heather took the time to clearly explain everything and made sure I understood all of my options, which really helped put my mind at ease. Laura was also very supportive and responsive, always ready to answer questions and I had a lot and provide guidance when I needed it. Their professionalism, knowledge, and genuine care made a big difference, and I truly appreciate the help they provided. I would highly recommend them!!
My experience with Darras Law was beyond wonderful and amazing! Phil was extremely professional and truly knowledgeable in his field. He advised and kept me informed throughout the process. Because of his diligence and dedication, we were successful!!! His assistant, Catherine, was on top of everything! She is an angel! She kept me updated on the progress and was always responsive! I recommend Phil at Darras Law 150%!!!!