CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Eric Palacios Associates Ltd Henderson Nv review signals at a glance
CrashStory aggregates public review patterns for Eric Palacios Associates Ltd Henderson Nv so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
687
PI Reviews
612
Text Reviews
533
Most common themes
deceptioncontract cancellationdenial of service
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Review Snapshot
4.3
688 public reviews and 85 written reviews.
Recent Activity
Most recent written review from Argenis Méndez: Jun 10, 2026 (31 days ago)
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Response Behavior
Replies on 65% of reviews
56% of the visible replies look at least somewhat personalized instead of fully templated.
Eric Palacios Associates Ltd Henderson Nv client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All85 reviews
4.9
Most recent written review from Argenis Méndez: Jun 10, 2026 (31 days ago)
Written Reviews
70
Average Rating
4.89
Reviews (30d)
0
Reviews (90d)
70
Older Archive
70
Assigned Tags (66)
Showing 70 of 85 written reviews.
1 star
2
2 star
0
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0
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0
5 star
68
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I'm still in the process. But they've treated me really well, and when I got to the official office everything was perfect and very professional. I hope everything goes as well as possible.
I'll comment again on how it went and I hope to return in the not-too-distant future. 👍👍
Owner response
Thank you so much for your feedback and for trusting us, Argenis. We're delighted to hear that you received excellent service and that your office visit was seamless and professional. We wish you all the best with your process. We'd love to hear your review when you return, and we're always here to support you.
Process Transparency (positive)Case # Treatment (positive)PersonalizedSentiment: positiveMixed DetailLikely Client Experience
Thank you for the kind words, Liza! We're delighted to hear you received excellent service. We appreciate your feedback and look forward to serving you again.
Great customer service, they'll help you out with anything you need , quick response and they'll get the job done
Owner response
Thank you for the kind review, Dandre. We're thrilled our team could help, respond quickly, and get the job done for you. We appreciate your trust and look forward to helping you again.
Communication (positive)Process Length (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Thanks to Erick Palacios and his partners for all the support they've given us. They've provided excellent service.
Owner response
Thank you so much, Manuel, for taking the time to share your experience and acknowledge Erick Palacios and his partners. We're glad to hear we provided you with excellent service. We're always here to help you with anything you need. We hope to see you again soon.
Thank you for your services. The lawyer was very nice, and professional. Everyone is nice and welcoming. I recommend this lawyer to friends and family. Very satisfied
Owner response
Thank you, Diana, for your kind words and recommendation. We're glad our lawyer and team made you feel welcomed and supported, and we appreciate you referring us to friends and family. Please don’t hesitate to reach out if you need anything in the future.
Very bad experience. Don't waste your money here. They ask for a lot of money and don't help you at all. I don't recommend it.
Owner response
We are very sorry you had such a negative experience. We regret that the prices and service did not meet your expectations; this does not reflect the standards we strive for. We want to investigate and rectify what happened. Please contact us via private message or in-store so we can offer you a refund or a suitable solution. We appreciate you sharing your feedback and will work to improve.
Fee Transparency (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
I recently retained this law firm and I must say the staff are amazing. I went in and called and I get a response quickly or was also seen in a timely manner. I’m happy with my decision in choosing Mr.Palacios firm
Owner response
Thank you, Brenda. We’re glad our staff could respond quickly and see you in a timely manner. We appreciate your trust in Mr. Palacios’s firm and are here if you need anything further.
Communication (positive)Choosing Right Firm (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Daywin explained what the legal team was going to do with my case clearly, and he explained the invoice to me before I electronically signed any papers and paid for any services via online. I was also able to retain an e-copy of our contract, which was very convenient, being in a different state at the time.
Angie and the rest of the team provided excellent customer service. They got back to my voicemails on the same day. They were also attentive, friendly, and helpful over the phone. Lastly, they provided me with brief, to-the-point updates regarding my case via text message during business hours, without me having to call them to ask for updates.
Overall, I would recommend, and trust, their service. I didn’t feel worried about my case at any time. They made it very simple and easy.
Owner response
Thank you, Kendalee, for taking the time to share your experience. We’re glad Daywin, Angie, and the team made the process clear and convenient, and that the e-copy, prompt callbacks, and concise text updates gave you peace of mind while you were out of state. We appreciate your trust and recommendation and are always here to help if you need anything in the future.
Communication (positive)Process Transparency (positive)Fee Transparency (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Everything was as we expected and the service was excellent.
Owner response
Thank you so much for your feedback and for choosing us. We're delighted to hear that everything went as expected and that you received excellent service. We look forward to welcoming you back whenever you wish.
Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Thank you so much for your feedback, Andres. We're glad to hear you received excellent service and were happy with the result. We're committed to maintaining that level of service. We hope to see you again when you need us.
I'm still in the process. But they've treated me really well, and when I got to the official office everything was perfect and very professional. I hope everything goes as well as possible.
I'll comment again on how it went and I hope to return in the not-too-distant future. 👍👍