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Review Intelligence
Estate Planning Elder Law Services P.C. Livonia Mi review signals at a glance
CrashStory aggregates public review patterns for Estate Planning Elder Law Services P.C. Livonia Mi so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
5.0
Total Reviews
25
PI Reviews
17
Text Reviews
25
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Review Snapshot
5.0
278 public reviews and 40 written reviews.
Recent Activity
Most recent written review from Heidi McClain: Jul 24, 2026 (100 days ago)
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Response Behavior
Replies on 9% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Estate Planning Elder Law Services P.C. Livonia Mi client reviews
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All40 reviews
5.0
Most recent written review from Heidi McClain: Jul 24, 2026 (100 days ago)
Written Reviews
40
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
40
Assigned Tags (3)
Showing 40 of 40 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I just want to say that Elder Law and their team of professionals are absolutely amazing.
They provided me with excellent service throughout the whole process of planning my estate.
I am looking forward to working with them for years to come.
Owner response
Hi Heidi, thank you for taking the time to leave us such a positive review. We are delighted to hear that you had an amazing experience with our team at Elder Law. It was our pleasure to provide you with excellent service and to assist you with planning your estate. We look forward to continuing to work with you for years to come. Thank you for choosing us.
Everyone we spoke with was very helpful and friendly. Very nice office with great communication.
Owner response
Dear Dawn, thank you for taking the time to leave us a 5-star review! We are so happy to hear that our team was able to assist you in a helpful and friendly manner. We take pride in providing excellent customer service and maintaining open communication with our clients. Thank you for choosing our office and we hope to work with you again in the future.
Navigating estate planning and Medicaid applications for an aging parent is one of the most emotionally and logistically complex things a family can go through and doing it while also managing caregiving, a career, and everything else life demands makes it harder. Estate Planning & Elder Law Services didn't just handle the legal work, they handled our family with genuine care and compassion during one of the most difficult chapters we've faced.
From the beginning, the team was flexible and accommodating in ways that went beyond what we expected. As my mom's living situation changed through hospitalizations and care facility transitions, they adjusted meeting locations without hesitation to make things easier for us.
The advice we received was sound, practical, and forward-thinking. The Medicaid planning strategy they put in place gave our family real peace of mind at a time when uncertainty felt overwhelming. They also stepped in to help navigate some genuinely difficult interactions with representatives at my mom's long-term care facility, interactions that were, to put it kindly, less than pleasant. They handled these situations with the professionalism and composure that I am not sure I could have matched on my own.
Ruxandra Oprescu deserves special recognition. She has a gift for taking complicated concepts and making them understandable to someone who is exhausted, grieving, and trying to do right by their parent. Her patience never wavered, her demeanor was always warm and kind, and she made me feel like our family mattered, not just as clients, but as people. During what was a heavy and emotional time, that made a genuine difference.
If you are facing elder law, Medicaid planning, or estate planning needs, I cannot recommend this office highly enough. They are not just good at what they do, they are good people. And when you are going through something this hard, that matters more than anything.
Owner response
Thank you so much, Lisa, for taking the time to share such a thoughtful and heartfelt review. <br><br>We know firsthand how emotionally and logistically challenging it can be to navigate elder law and Medicaid planning while caring for a loved one, and we are truly honored that your family trusted us during such an important time.<br><br>We're especially grateful for your kind words about Ruxandra. Her compassion, patience, and commitment to helping families understand complex legal matters are qualities we value deeply, and we will be sure to share your comments with her.<br><br>Our goal has always been to provide not only sound legal guidance, but also the support and flexibility families need when circumstances change. Knowing that our team was able to bring your family some peace of mind means more than we can express.<br><br>Thank you again for your trust and recommendation. We wish you and your family all the best.
We had our Trust updated. The whole staff were very friendly and accommodating. Andrew Potere was the attorney handling our update. He was very personable, patient and thorough. He insured that he protected it, as much as possible, against potential law changes in the future. It was a pleasure to work with him and the staff. We’d highly recommend to anyone creating or updating a trust.
Owner response
Thank you, Brad, for your wonderful review and for trusting our team with updating your trust.<br><br>We're delighted to hear that Andrew Potere and the rest of our staff made the process a positive experience. Providing personalized guidance, taking the time to answer questions, and helping clients create plans that can adapt to future changes are all important parts of what we strive to do every day.<br><br>Your recommendation means a great deal to us. We truly appreciate the opportunity to help you and thank you for sharing your experience with others.
Father in law and wife had an amazing experience here. All the people were friendly, knowledgeable, respectful to sensitive situations, and over all extremely helpful. Definitely recommend thanks for helping.
F. And R.
Owner response
Helton,<br><br>Thank you for taking the time to leave us such a positive review! We are thrilled to hear that your father-in-law and wife had an amazing experience at our business. Our team strives to create a welcoming and knowledgeable environment for all of our clients, and we're happy to hear that we were able to do so for your family. Thank you for recommending us, and we hope to see you again soon!
Andrew Potere helped immensely with explanations of choices made simple and clear. Shelly Morell was also very helpful when signing all documents and getting the process completed. Very professional and courteous by all staff.
Owner response
Hi Brian, thank you for taking the time to leave us a positive review. We are glad to hear that Andrew and Shelly were able to provide you with excellent service and make the process smooth and easy for you. We pride ourselves on our professionalism and customer service, and we are happy to know that our efforts were appreciated. Thank you for choosing our business and we hope to work with you again in the future.
Everyone is professional and knowledgeable and experts in this field. They answered every question and made things so much clearer for my family and I.
Owner response
Hi Susan, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team to be knowledgeable and professional in our field. We are always here to answer any questions and provide clarity for our clients and their families. Thank you for trusting us with your business. We appreciate your support and look forward to working with you in the future.
We are grateful for the excellent preparation of our Trust and Will documents by Estate Planning & Elder Law Services! They expertly guided our Trust plan based on our wishes. Their team is outstanding in thorough and professional services. We just completed our signing and before we left their office, we were given a binder of all signed documents and a flash drive as well. We certainly recommend this company and the expert services they provide.
Owner response
Hi Ralph, thank you for taking the time to leave us a 5-star review! We are glad to hear that you had a positive experience with our team at Estate Planning & Elder Law Services. It was our pleasure to assist you with your Trust and Will documents and we are happy to hear that we were able to guide your plan according to your wishes. Our team takes great pride in providing thorough and professional services to our clients. We hope that the binder and flash drive will serve as valuable resources for you in the future. Thank you for recommending our company and services to others. We appreciate your support and look forward to working with you again in the future.
Ruxandra Oprescu took the time to answer my elder care questions in a kind and knowledgeable way. The system is so complicated and she helped clarify how my family plans to proceed to assist my family member. We made a follow up appointment and look forward to meeting her and attorney James Bobcik in the near future. Thank you!
Owner response
Thank you so much for taking the time to leave a 5-star review for Ruxandra. We are thrilled to hear that she was able to assist you and your family with your elder care questions in a kind and knowledgeable manner. We understand that navigating the system can be complicated, and we are glad that Ruxandra was able to provide clarity for you and your family's plans. We are looking forward to meeting you and your family in the near future.
The people were very accommodating and eager to be sure our trust included guidance for a wide range of contingencies. Their service included several trips to our home, sparing me the need to travel to their office. I can definitely recommend them.
Owner response
Hi Anne, thank you for taking the time to leave us a 5-star review! We are so glad to hear that you had a positive experience with our team and that we were able to accommodate your needs and make the process easier for you by making home visits. It was a pleasure working with you and we truly appreciate your recommendation. Thank you again for choosing our services.
I would definitely recommend Estate Planning & Elder Law. Everyone is very knowledgeable.
Owner response
Thank you, Pamela, for your kind words and recommendation!<br><br>We're so pleased to hear that you had a positive experience with our team. Providing knowledgeable guidance and exceptional service is something we take great pride in, and it's wonderful to know that came through during your experience with us.<br><br>We sincerely appreciate your support and look forward to being here whenever you or your family need us in the future.
I just want to say that Elder Law and their team of professionals are absolutely amazing.
They provided me with excellent service throughout the whole process of planning my estate.
I am looking forward to working with them for years to come.
Navigating estate planning and Medicaid applications for an aging parent is one of the most emotionally and logistically complex things a family can go through and doing it while also managing caregiving, a career, and everything else life demands makes it harder. Estate Planning & Elder Law Services didn't just handle the legal work, they handled our family with genuine care and compassion during one of the most difficult chapters we've faced.
From the beginning, the team was flexible and accommodating in ways that went beyond what we expected. As my mom's living situation changed through hospitalizations and care facility transitions, they adjusted meeting locations without hesitation to make things easier for us.
The advice we received was sound, practical, and forward-thinking. The Medicaid planning strategy they put in place gave our family real peace of mind at a time when uncertainty felt overwhelming. They also stepped in to help navigate some genuinely difficult interactions with representatives at my mom's long-term care facility, interactions that were, to put it kindly, less than pleasant. They handled these situations with the professionalism and composure that I am not sure I could have matched on my own.
Ruxandra Oprescu deserves special recognition. She has a gift for taking complicated concepts and making them understandable to someone who is exhausted, grieving, and trying to do right by their parent. Her patience never wavered, her demeanor was always warm and kind, and she made me feel like our family mattered, not just as clients, but as people. During what was a heavy and emotional time, that made a genuine difference.
If you are facing elder law, Medicaid planning, or estate planning needs, I cannot recommend this office highly enough. They are not just good at what they do, they are good people. And when you are going through something this hard, that matters more than anything.