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Review Intelligence
Gill Ports Hoste LLC Chicago Il review signals at a glance
CrashStory aggregates public review patterns for Gill Ports Hoste LLC Chicago Il so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
15
PI Reviews
15
Text Reviews
13
Most common themes
international accidentlife-changing injuries
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Review Snapshot
4.5
15 public reviews and 13 written reviews.
Recent Activity
Most recent written review from Yelena: Jul 22, 2023 (1083 days ago)
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Response Behavior
Replies on 7% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Gill Ports Hoste LLC Chicago Il client reviews
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All13 reviews
4.7
Most recent written review from Yelena: Jul 22, 2023 (1083 days ago)
Written Reviews
13
Average Rating
4.69
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (66)
Showing 13 of 13 written reviews.
1 star
1
2 star
0
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5 star
12
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
On that fateful sunny morning, nothing foreshadowed trouble. After a wonderful holiday in Jamaica, my two children and I were returning, in a shuttle van operated by an American company, to the airport to fly home to Chicago. Suddenly, towards our driver, traveling at a high speed, a timber truck flew out. In a matter of seconds, my whole life and the lives of my children were changed. The driver died, our van was crushed like a tin can, and it was hard to understand how we survived. My physical injuries (which required 15+ surgeries, over the past 17 years, to treat) were incomparable to the injuries that my children received. My life turned upside down in an instant. It was necessary to fight not only for my health but also for the health of my children. The whole difficulty of the situation was that the accident did not occur on American soil. To receive fair compensation, it was necessary to find a lawyer who was able not only to apply his professional skills but also to approach the case with perfect scrupulousness and prove to the guilty party that his clients sustained life-changing injuries. That lawyer was Michael Gill from the law office of Pfaff, Gill & Ports. Thanks to him, the case was won. That win allowed my son, who was 3 years old at the time of the accident son and suffered complete paralysis of his left arm, to have 13 unique operations performed to restore mobility. His operations were performed in Huston, Boston, and the Mayo Clinic in Minnesota, which would not have been possible if we had not received compensation. Now at 20 years old, his arm is 80 percent back to normal. From the bottom of our hearts, my children and I thank you Michael Gill for your brilliant work.
Process Length (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
We were priveleged to have Bruce represent our son in his medical malpractice, birth injury lawsuit. Our confidence in Bruce only grew as we got to know him over the course of the case. Bruce is a terrific lawyer who truly cares for his clients, and it shows in his work.
Bruce examined every aspect of the case, was diligent in seeking facts, and took his time to keep us informed every step of the way. When there were no updates to give, Bruce would still call to check in on our family. We are extremely grateful for Bruce and his continued support.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
I am deeply grateful to Michael Gill and the team at Pfaff, Gill & Ports for affording my family a second chance at life after a traumatic car accident. We had consulted with several firms, but only they had the strength to take on our case. Despite the three-year duration of the process, Michael was able to resolve all of our medical debts, transition us to the appropriate bank and trust departments, and help us rebuild our lives. I cannot thank you enough for your hard work, dedication, and ethical practice.
Process Length (negative)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
They are very professional and honest and truly care about their clients. I had a medical case and Mike and Pfaff, Gill & Ports were there for me and my family. They gave their expert advice and were great with communication. Thank you for everything.
Communication (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Firm was contacted by an independent party to inquire about my fathers medical case, in which they called, asked for records which were sent and then there was no response from April until September, when I contacted the lawyer, Alex Marsh. I contacted through voice mail, receptionist, and by email. When I contacted through the website, he FINALLY replied that they were not taking the case. When brought to other attorneys, the explanation was the statute was nearly at its end and they did not want to touch it. Sitting on the case for nearly half of a year doomed my father, who has since passed because of inability to get appropriate legal help. Find a firm that is empathetic.
Owner response
We are sorry to see your negative review about our firm. We take observations about our service very seriously, and are committed to providing every client with the best experience possible. Bruce Pfaff has contacted you and is glad to meet with you to discuss your father’s situation, please call us at 312 828 9666.
Communication (negative)Process Length (negative)Case # Treatment (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Bruce Pfaff handled our estate's concerns with an auto accident that took the life of 3 people. Bruce represented the family in a respectful manner and in a way to hopefully ensure it doesn't happen to another family. Been around a lot of attorneys and he is one of the best. Intelligent and logical approach but with respect to the family's wishes. Can't do better than that!! Thanks, Bruce!
Communication (positive)Choosing Right Firm (positive)Case # Treatment (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
We were very happy with Mike Gill and Pfaff, Gill & Ports representing us in an auto accident that occurred in 2019. The accident and aftermath was a very difficult / traumatic experience, and Mike made the legal process very smooth and easy for us. He and the firm were transparent with every detail throughout the entire process. I would strongly recommend Mike and his firm to anyone who has experienced personal injury.
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveDetailed StoryLikely Client Experience
There are not enough good things that I could possibly say about Bruce Pfaff and his firm. They went well beyond my expectations. They are extremely passionate about their client. The amount of professionalism, compassion, and knowledge still amaze me. I have nothing but gratitude and respect for them. I sincerely believe that I could not give a higher recommendation, and feel as I have made some great friends for life.
Bruce and his team are terrific lawyers, zealously represent their clients and have secured tremendous results. However, what makes Bruce a true professional is his dedication to injured folks in Illinois he does not represent. In the appellate courts, Bruce has been a tremendous advocate for decades to preserve the right to a jury trial for those who don't have powerful lobbying power. He is highly regarded by both lawyers like myself and the judiciary for his selfless dedication to others. I highly recommend Bruce Pfaff and his team.
Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Non-Client / Consultation
My wife and I are lucky enough to have been blessed with 2 amazing children, a daughter and a son. We were a hardworking, middle-class family living the American dream: baseball practice, dance recitals, and an annual vacation in our minivan. And then tragedy struck. At the innocent age of twelve, our precious little girl was the victim of a catastrophic spinal cord injury. The injury occurred during a surgery to correct kyphosis. The surgery, like all surgeries, was not without risk, but in our daughter’s case it was definitely needed and was performed by an incredibly gifted, successful, and confident surgeon. After surgery, as we learned our beautiful child had been paralyzed and would most likely spend the rest of her life as a quadriplegic, we also realized we were being lied to by the surgeon. It did not take us long to figure out that our daughter’s paralysis was the direct result of the actions and inactions of not one, but two well respected pediatric spinal surgeons. We also came to quickly understand that these two talented surgeons were not the type of Human Beings that were willing to take responsibility for their actions and attempt to make amends. We hired a lawyer.
Right from the start, because of the predominance of these doctors, we knew this would be a difficult case to prove. For starters, our attorney would have to find a surgeon in their highly specialized and very finite field to support our claims and be willing to testify. This task proved to be monumental as our adversaries were members of “The Good Ol Boys Club” – and that is a very tight club that will do whatever it has to do to protect one of their own. And protect they did.
Our first attorney did not work out. We were devastated. Trying to care for a recently paralyzed child, while she was trying to come to terms with such a devastating disability, while also dealing with the fact that our honest, but meager income was no longer enough money to live on. Our family was drowning: emotionally, spiritually, financially, and mentally. Our second attorney did not work out either.
Our third attorney was Bruce Pfaff. Such a difference. He came to our home and sat at our kitchen table. He shared the belief of his predecessors that this was an extremely difficult case, but it was a case he believed in and would see through to the end. That was the first of many visits in our kitchen. Bruce is more than calm and cool. He is extremely confident, very deliberate, and unflappable. He is also a fighter. He refuses to be discouraged and does not suffer fools lightly. He is highly intelligent and has been an intrepid advocate to our family. He was also correct in accessing the difficulty of this case.
Years past. We had to file bankruptcy. Our daughter came to terms with her disability and began to strive as a Human Being far beyond our wildest dreams, as did our son. Bruce never stopped fighting for us. His strategies changed many times in a case filled with attempted intimidation and shenanigans on the part of the defense. Finally, after a 9 year battle, with our fourth trial date looming, the defense buckled due to a series of brilliant maneuvers by Bruce, and offered us a settlement. After some negotiations, which Bruce also excels at, we accepted.
No amount of money could ever make things right for our daughter, but Bruce was able to secure her financial future. He forced some justice where there was none. I do not believe there are more than a very few lawyers that would have been able to accomplish what Bruce Pfaff did. He saved a drowning family. We cannot say enough good things about Bruce Pfaff and his practice. He watched our children grow up to become the remarkable young adults they are today and we are more than happy that a small part of their adolescence included those kitchen table visits with Bruce. Bruce Robert Pfaff is a finder of facts, an exposer of the truth, and a defender of victims. He empowers those that have been trampled over.
No ResponseSentiment: neutralDetailed StoryLikely Client Experience
On that fateful sunny morning, nothing foreshadowed trouble. After a wonderful holiday in Jamaica, my two children and I were returning, in a shuttle van operated by an American company, to the airport to fly home to Chicago. Suddenly, towards our driver, traveling at a high speed, a timber truck flew out. In a matter of seconds, my whole life and the lives of my children were changed. The driver died, our van was crushed like a tin can, and it was hard to understand how we survived. My physical injuries (which required 15+ surgeries, over the past 17 years, to treat) were incomparable to the injuries that my children received. My life turned upside down in an instant. It was necessary to fight not only for my health but also for the health of my children. The whole difficulty of the situation was that the accident did not occur on American soil. To receive fair compensation, it was necessary to find a lawyer who was able not only to apply his professional skills but also to approach the case with perfect scrupulousness and prove to the guilty party that his clients sustained life-changing injuries. That lawyer was Michael Gill from the law office of Pfaff, Gill & Ports. Thanks to him, the case was won. That win allowed my son, who was 3 years old at the time of the accident son and suffered complete paralysis of his left arm, to have 13 unique operations performed to restore mobility. His operations were performed in Huston, Boston, and the Mayo Clinic in Minnesota, which would not have been possible if we had not received compensation. Now at 20 years old, his arm is 80 percent back to normal. From the bottom of our hearts, my children and I thank you Michael Gill for your brilliant work.
We were priveleged to have Bruce represent our son in his medical malpractice, birth injury lawsuit. Our confidence in Bruce only grew as we got to know him over the course of the case. Bruce is a terrific lawyer who truly cares for his clients, and it shows in his work.
Bruce examined every aspect of the case, was diligent in seeking facts, and took his time to keep us informed every step of the way. When there were no updates to give, Bruce would still call to check in on our family. We are extremely grateful for Bruce and his continued support.
I am deeply grateful to Michael Gill and the team at Pfaff, Gill & Ports for affording my family a second chance at life after a traumatic car accident. We had consulted with several firms, but only they had the strength to take on our case. Despite the three-year duration of the process, Michael was able to resolve all of our medical debts, transition us to the appropriate bank and trust departments, and help us rebuild our lives. I cannot thank you enough for your hard work, dedication, and ethical practice.