Case Type Unspecified
Unknown
They did an amazing job really happy with them
Owner response
Thanks Marvin, for the 5 star review. We are glad we helped you with your case and you were pleased with our work.
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125 public reviews and 46 written reviews.
Most recent written review from Marvin 1122: Mar 10, 2026 (146 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 34% of reviews
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Most recent written review from Marvin 1122: Mar 10, 2026 (146 days ago)
Written Reviews
46
Average Rating
4.41
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (3)
Showing 46 of 46 written reviews.
1 star
6
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5 star
39
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
They did an amazing job really happy with them
Owner response
Thanks Marvin, for the 5 star review. We are glad we helped you with your case and you were pleased with our work.
Case Type Unspecified
Unknown
I would first like to start off by thanking Bob Giroux, he was my attorney for my car accident case. He did an excellent job and help take a lot of stress out of an extremely stressful situation. Both he and his staff were very helpful. He's extremely knowledgeable and takes the time to help you understand the process. Bob actually took my case over as I had started off with a different attorney with a different firm and I didn't feel confident in the way my case was being handled. I was referred to Bob Giroux from a neighbor who had a friend that was going through a similar situation to mine. Bob agreed to take my case over, which I'm sure was much more difficult for him then if I had just started out with Bob to begin with. Bob straightened things out with my case and figured everything out. If you're going through a car accident situation, I would highly recommend giving Bob and his team a call. If I have need for an attorney again I will certainly call Bob first! Thanks for everything once again it's certainly appreciated! Sincerely, Robert Burton
Owner response
Thank you so much for taking the time to share your experience. We truly appreciate your kind words and your trust in Bob Giroux and our entire team.<br><br>Stepping in after another attorney has already started a case can be challenging, and we’re glad Bob was able to bring clarity, confidence, and direction to the process while easing the stress you were facing. Taking the time to explain the process and make sure our clients feel informed and supported is incredibly important to us.<br><br>We’re grateful for the referral that brought you to us and even more grateful that you feel comfortable recommending us to others. If you ever need assistance in the future, please don’t hesitate to reach out. Wishing you all the best moving forward.<br>
Case Type Unspecified
Unknown
Update: I was left a message that Giroux Pappas would not take on my case. I emailed them back, asking for reasons why as well as a referral (which they say they offer in each response to a negative rating). I contacted Jennifer several times, asking if they are not appropriate for my complaint or if my complaint has no legal standing. I have not gotten a response since the initial November 26th email denying representation from Jennifer Pearson. Being treated like I’m less than human has been a humiliating experience. All these lawyers advertise that they are upstanding and treat people with respect. If that were true, why haven’t I experienced it? Now I know why my father used to make so many lawyers jokes, being a lawyer himself. I finally understand why there is a stigma against lawyers. I’m so disappointed —————————- After first calling Beth Bernstein (with whom I went to school) regarding my medical malpractice and neglect complaint, I was in tears. I was treated so horribly by their receptionist that I felt completely defeated. Then, I looked up different medical malpractice and neglect lawyers who would be able to understand hospital trauma protocols and represent me. When I called Giroux Pappas Trial Attorneys, the receptionist, Allison answered the phone. I was still in tears from the horrible interaction with the receptionist from the Bernstein practice. Allison was incredibly warm and kind and took my situation seriously. She asked me questions and expressed real compassion and empathy. And when I started to cry because of my trauma, she didn’t judge me. She just kept her voice soft and steady and reassured me that I was okay. It was okay that I was crying. It was close to 5pm when I called and the attorney who would review my case was busy. Totally reasonable and understandable. Allison asked me for the basic information, and she guided me through my ramblings and tears. Allison told me that I should be contacted tomorrow regarding whether or not they are able to represent me. Even though I haven’t spoken to a lawyer, I am giving Giroux Pappas a 5 star rating based upon how I was treated. In our society these days, it seems that kindness and compassion have gone to the wayside. When I experience such a caring person, I believe it is important to publicly recognize it and share it. I hope that Giroux Pappas Trial Attorneys also recognize how fortunate they are to have Allison as a part of their team. As someone whose Ph.D. research was in motivation in the workplace, including corporate demography and how a companies thrive and survive, I know that a company will be treated by how they treat their customers. This evidence proves that Allison’s role as a first contact is essential. Allison is a lovely person who gave me hope about my future. Right now, I couldn’t ask for more. Thank you for taking my trauma seriously and treating me in a professional and comforting manner. Allison made me feel like I matter. Sometimes, that is all someone needs. Even if Giroux Pappas are unable to represent me, they still took care of me to the best of their ability. Thank you. Your kindness really helped me. ❤️
Owner response
Thank you for sharing such a thoughtful review. We’re truly sorry for what brought you to us, but very grateful that Allison could offer the compassion and support you needed in that moment. She embodies our values, and your kind words mean a great deal to our entire team.<br><br>Your courage in reaching out—especially through trauma—is not lost on us. Whether or not we are ultimately able to represent you, we’re honored that you felt cared for and treated with respect. Thank you again for taking the time to recognize Allison and for trusting us with your story.
Case Type Unspecified
Unknown
I haven't used your company's services..yet. But I did have the pleasure of coming into your office to conduct some business, And the young lady Angelina, is such a wonder and she's so beautiful it makes me nervous. For The record i've heard nothing but great things about you guys.
Case Type Unspecified
Unknown
When my mom was injured in an auto accident, I contacted Bob Giroux. He was so thorough during our first phone call and I knew my mom would be in good hands. Throughout the lawsuit, Bob was always willing to talk to my sister and I if we had questions and always wanted our input, in addition to my mom's, when offers were made by opposing counsel. He handled my mom's case with respect and compassion and was always willing to offer an explanation for things we didn't understand. We never felt like we were just a number to him and he never rushed us off the phone. I am grateful for Bob's knowledge and expertise and for the outcome of my mom's lawsuit. My only complaint would be that I didn't get to see him in the courtroom because the case was settled before it could go that far and I really wanted to see him in action. I cannot recommend him enough!
Owner response
Hi Christine,<br><br>Thank you so much for taking the time to share this thoughtful review. It means a great deal to Bob and our entire team. We know how stressful it can be when a loved one is injured, and we’re grateful that you trusted us to help your mom navigate such a difficult experience.<br><br>Bob is committed to giving every family the time, communication, and compassion they deserve, and it’s wonderful to hear that you, your sister, and your mom felt supported and informed every step of the way. While we appreciate the kind words about wanting to see Bob in trial mode, we’re glad your mom’s case reached a strong resolution without the need for litigation. <br>Thank you again for your trust and recommendation. We wish your mom continued healing, and we’re always here if your family needs anything in the future. <br>Warmly,<br>Giroux Pappas Trial Attorneys
Case Type Unspecified
Unknown
I cannot thank Giroux Pappas Trial Attorneys enough for handling my auto accident case. I worked with Bob Giroux, who was always compassionate and showed sensitivity to my situation. He is an expert in his field and is extremely knowledgeable about Michigan No Fault laws. He is highly responsive and always kept me informed of the status of my case. The day after I met with him, he drove almost 2 hours away to where the accident occurred to have a better understanding of the scene and to make sure the camera footage was preserved. Bob is not like the TV personal injury lawyers, which is exactly what I wanted. He always had my best interests at heart and never tried to talk me into anything. I would hire Bob again in the future and will definitely recommend him to anyone I know that is in need of an attorney.
Owner response
Hi Lorri,<br><br>Thank you for sharing such a meaningful review. We’re truly glad you had a positive experience working with Bob and our firm. Auto accidents can turn life upside down, and we’re grateful you placed your trust in us during such a difficult time.<br><br>Bob’s commitment to personally investigating scenes, preserving evidence, and keeping clients informed is a core part of how we practice Pure Law®—with compassion, integrity, and meticulous trial-level preparation on every case. We’re pleased to know that you felt supported, heard, and never pressured throughout the process.<br><br>Your recommendation means the world to us. If you ever need guidance in the future—or if someone you know needs help—we’re always here.<br><br>With gratitude,<br>Giroux Pappas Trial Attorneys
Case Type Unspecified
Unknown
They were always there to answer questions. They kept me informed throughout the process. I would highly recommend them.
Owner response
Thanks so much for taking the time to let others know about the firm. We appreciate it.
Case Type Unspecified
Unknown
I highly recommend Giroux Pappas. Bob Giroux handled the case for my elderly parents who were both severely injured in an auto accident in 2024. Bob’s empathy with my parents’ situation and my mom being in a rehab facility as well as his willingness to meet with them in northern Michigan where they reside was greatly appreciated. Bob’s deep knowledge of the complex Michigan no-fault laws, experience, and tenacity resulted in a very favorable outcome for my parents. I want to add that I personally abhor the constant onslaught of TV lawyers on local media and Bob embodies everything they are NOT which was a big plus to me. He never over promised anything and confidently and expertly did the hard work necessary to make sure my parents were compensated appropriately for their injuries.
Owner response
Thank you so much for sharing this thoughtful review. We’re honored that you trusted Bob and our team to help your parents after such a serious accident. Traveling to meet with them and making sure they felt supported throughout the process was truly important to us. Your kind words about Bob’s knowledge, dedication, and approach mean a great deal — especially your recognition of the hard work and integrity that went into achieving the outcome. We wish your parents continued healing and appreciate you taking the time to recommend Giroux Pappas.
Case Type Unspecified
Unknown
Following our son’s traffic accident Evan took care of the claim and was always accessible, easy to deal with, and obtained a nice result. Highly recommended!
Owner response
Thank you for your kind words. We are so pleased that you had a good experience with Evan and his team at Giroux Pappas!
Case Type Unspecified
Unknown
I had the pleasure of working with Attorney Evan Pappas for my claim, and I couldn’t be more grateful for his representation. From the very beginning, Evan was professional, compassionate, and highly knowledgeable. He took the time to walk me through every step of the process, answered all of my questions thoroughly, and made sure I always felt informed and supported. Evan fought hard on my behalf and achieved an outcome that exceeded my expectations. What stood out most was not just his legal expertise, but also how much he genuinely cared about my case and my well-being. I would highly recommend Evan Pappas to anyone in need of an attorney—you’ll be in excellent hands.
Owner response
Thank you so much for taking the time to share your experience. We’re thrilled to hear how supported you felt working with Evan and that his dedication, compassion, and knowledge made such a difference during your case. At Giroux Pappas, it’s our priority to not only fight for justice but also to ensure our clients feel informed and cared for every step of the way. We’ll be sure to share your kind words with Evan and the team. We truly appreciate your recommendation and your trust in us.
Case Type Unspecified
Unknown
Evan Pappas was professional from start to finish. He contacted us regularly and kept us in the loop in a timely manner with updates on the progress of our case. He was always friendly, supportive, answered all of our questions, and brought our case to a successful close. We highly recommend him.
Owner response
Thank you so much for your kind words and recommendation! We're thrilled to hear that Evan Pappas provided the professionalism, communication, and support you needed throughout your case. We know how important it is to feel informed and confident during the legal process, and we’re glad Evan was able to guide you every step of the way. Wishing you all the best moving forward!
Case Type Unspecified
Unknown
Don’t waste your time calling. They only want the big money and will not represent you if not a big money case.
Owner response
Hi Matty, thank you for taking the time to leave a review. We're sorry to hear you feel this way, as we strive to treat every caller with care and respect—regardless of the size or value of their case.<br><br>After reviewing our records to investigate your concerns we weren’t able to find a call or contact under your name. If you'd be open to it, our managing partner, Bob Giroux, would be happy to personally speak with you to understand what happened and offer guidance if we can. Call our office at 248-531-8665.<br><br>Our goal is to help people, and even when we’re not able to take on a case, we do our best to explain why and provide direction. Please feel free to call our office directly and ask for Bob. We appreciate the chance to speak with you and hope to clear up any misunderstanding.
Most recent written review from Marvin 1122: Mar 10, 2026 (146 days ago)
Mentioned in 16 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 13 reviews, with an average 4.7-star rating when clients talk about this theme.
Mentioned in 15 reviews, with an average 4.2-star rating when clients talk about this theme.
15 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
12 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Mar 10, 2026 (146 days ago). Compare that recency with the other firms you are considering.
They did an amazing job really happy with them
I would first like to start off by thanking Bob Giroux, he was my attorney for my car accident case. He did an excellent job and help take a lot of stress out of an extremely stressful situation. Both he and his staff were very helpful. He's extremely knowledgeable and takes the time to help you understand the process. Bob actually took my case over as I had started off with a different attorney with a different firm and I didn't feel confident in the way my case was being handled. I was referred to Bob Giroux from a neighbor who had a friend that was going through a similar situation to mine. Bob agreed to take my case over, which I'm sure was much more difficult for him then if I had just started out with Bob to begin with. Bob straightened things out with my case and figured everything out. If you're going through a car accident situation, I would highly recommend giving Bob and his team a call. If I have need for an attorney again I will certainly call Bob first! Thanks for everything once again it's certainly appreciated! Sincerely, Robert Burton
Update: I was left a message that Giroux Pappas would not take on my case. I emailed them back, asking for reasons why as well as a referral (which they say they offer in each response to a negative rating). I contacted Jennifer several times, asking if they are not appropriate for my complaint or if my complaint has no legal standing. I have not gotten a response since the initial November 26th email denying representation from Jennifer Pearson. Being treated like I’m less than human has been a humiliating experience. All these lawyers advertise that they are upstanding and treat people with respect. If that were true, why haven’t I experienced it? Now I know why my father used to make so many lawyers jokes, being a lawyer himself. I finally understand why there is a stigma against lawyers. I’m so disappointed —————————- After first calling Beth Bernstein (with whom I went to school) regarding my medical malpractice and neglect complaint, I was in tears. I was treated so horribly by their receptionist that I felt completely defeated. Then, I looked up different medical malpractice and neglect lawyers who would be able to understand hospital trauma protocols and represent me. When I called Giroux Pappas Trial Attorneys, the receptionist, Allison answered the phone. I was still in tears from the horrible interaction with the receptionist from the Bernstein practice. Allison was incredibly warm and kind and took my situation seriously. She asked me questions and expressed real compassion and empathy. And when I started to cry because of my trauma, she didn’t judge me. She just kept her voice soft and steady and reassured me that I was okay. It was okay that I was crying. It was close to 5pm when I called and the attorney who would review my case was busy. Totally reasonable and understandable. Allison asked me for the basic information, and she guided me through my ramblings and tears. Allison told me that I should be contacted tomorrow regarding whether or not they are able to represent me. Even though I haven’t spoken to a lawyer, I am giving Giroux Pappas a 5 star rating based upon how I was treated. In our society these days, it seems that kindness and compassion have gone to the wayside. When I experience such a caring person, I believe it is important to publicly recognize it and share it. I hope that Giroux Pappas Trial Attorneys also recognize how fortunate they are to have Allison as a part of their team. As someone whose Ph.D. research was in motivation in the workplace, including corporate demography and how a companies thrive and survive, I know that a company will be treated by how they treat their customers. This evidence proves that Allison’s role as a first contact is essential. Allison is a lovely person who gave me hope about my future. Right now, I couldn’t ask for more. Thank you for taking my trauma seriously and treating me in a professional and comforting manner. Allison made me feel like I matter. Sometimes, that is all someone needs. Even if Giroux Pappas are unable to represent me, they still took care of me to the best of their ability. Thank you. Your kindness really helped me. ❤️