I asked to talk with an attorney regarding my medical malpractice incident. The receptionist took my info and declined my case, not even being able to talk to an actual attorney at this firm. Very disappointing.
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Gross & Rooney
Salt Lake City Personal Injury Lawyer — 13 Client Reviews Analyzed
3.8(13 reviews)Gross & Rooney is a Personal Injury law firm in Salt Lake City, UT, located at 215 S State St Suite 800 and reachable at +1801-935-4611. Clients have rated the firm 3.8 out of 5 across 13 public Google reviews, 12 of which include written feedback. The most recent written review is from vaughn vernon on Mar 11, 2026 (94 days ago).
Owner engagement: Gross & Rooney replies on 15% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: help during a stressful moment, care for the whole situation, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Terry Rooney is the attorney most frequently named by clients in reviews of Gross & Rooney.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
13 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Gross & Rooney is a personal injury law firm serving clients in Salt Lake City, Utah, located at 215 S State St Suite 800 84111.
Review evidence: Clients have left 13 public Google reviews averaging 3.8 out of 5, 12 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Salt Lake City, Utah firms before you decide.
Quick signals: attorneys named most often in reviews are Terry Rooney; the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact Gross & Rooney at (801) 935-4611 or visit grossrooney.com for a free case review.
13 public reviews and 12 written reviews.
Most recent written review from vaughn vernon: Mar 11, 2026 (94 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 15% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from vaughn vernon: Mar 11, 2026 (94 days ago)
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 6 reviews, with an average 4.3-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 4.2-star rating when clients talk about this theme.
6 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
6 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
10 reviews currently have no visible owner response, so the written feedback matters more than response style.
I asked to talk with an attorney regarding my medical malpractice incident. The receptionist took my info and declined my case, not even being able to talk to an actual attorney at this firm. Very disappointing.
Tried calling for help with a simple situation and lady was super unhelpful. Wouldn't answer my basic questions of "do you guys help with small businesses?" and made me feel uncomfortable.
When a family member passed away I contacted Terry Rooney. He listened to entire situation and agreed to take my case. He responded every time I contacted him. Very professional and very knowledgeable. He did everything is his power to resolve the case quickly and efficiently. He will get results!!! His staff are just as passionate. If I could give 10 stars I would. You won't find better representation in my experience. Thank you Terry and Team!!
215 S State St Suite 800, Salt Lake City, UT 84111
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from vaughn vernon: May 8, 2026 (36 days ago)
Written Reviews
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Average Rating
3.80
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Older Archive
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Assigned Tags (3)
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vaughn vernon
Personal Injury
Unknown
I asked to talk with an attorney regarding my medical malpractice incident. The receptionist took my info and declined my case, not even being able to talk to an actual attorney at this firm. Very disappointing.
Israel
Personal Injury
Unknown
Tried calling for help with a simple situation and lady was super unhelpful. Wouldn't answer my basic questions of "do you guys help with small businesses?" and made me feel uncomfortable.
Shayne Vanausdal
Personal Injury
Unknown
When a family member passed away I contacted Terry Rooney. He listened to entire situation and agreed to take my case. He responded every time I contacted him. Very professional and very knowledgeable. He did everything is his power to resolve the case quickly and efficiently. He will get results!!! His staff are just as passionate. If I could give 10 stars I would. You won't find better representation in my experience. Thank you Terry and Team!!
Salt City
Personal Injury
Unknown
Do not contact for any reasonable help or explanation. They will lie and tell you “we can only help with medical malpractice if the patient has died” it’s clear they want to hear about the worst day of your life and say. “Thank you for your time” Unfeeling, unprofessional, run away!
Ryan Hart
Personal Injury
Unknown
I am forever thankful I worked with Terry Rooney on a case. He was very thorough and prepared me well throughout the entire process. We won our case! I highly recommend the Gross & Rooney law firm.
Sierra Phillips
Personal Injury
Unknown
After working in the legal field myself for the past 15 years, I have higher than normal expectations from legal counsel. However, Terry, Adam, and their team were absolutely fantastic to work with and went above and beyond any expectations I had. They came through for me and helped me through a very stressful time. They clearly care about their clients and work hard to get a favorable outcome. I can't recommend them highly enough!
Ashton Sorenson
Personal Injury
Unknown
I have nothing but good things to say about this firm and the people that work there. I have been treated with so much kindness and support throughout the entire legal process! They have some of the sharpest, most brilliant attorneys who are also very compassionate with their clients. 5/5 So glad I went to them!
Stephanie Purcell
Personal Injury
Unknown
I cannot say enough good things about this firm. They have been handling my sexual assault case with so much compassion and sensitivity. They will be your biggest advocates every step of the way. Adam Sorenson has made me feel comfortable from day one. Every time Terry Rooney speaks on our behalf I am thoroughly impressed and proud to have him representing us. Do yourself a favor and trust this firm with your case. They will take good care of you.
Brooke Heath
Personal Injury
Unknown
It's a terrifying thing to talk to attorneys at any time - let alone about something that warrants a lawsuit. But, I have had the privilege of working with Adam and Terry, and both have made me feel comfortable and supported in my suit. Adam has done an amazing job of communicating the progress of our case to me and answering all of the many questions I have had. Finally, both Adam and Terry are fighters - which is crucial in a good attorney. They are going to battle for me and others to hold people and organizations accountable for their wrong doings and negligence. I highly recommend them to anyone in need of this service.
Sariah Mckinney
Personal Injury
Unknown
I have had the best experience with this law firm. Very honest and clear in their communication. They are very professional and take the time to really listen to my situation. They definitely have years of experience, which has given me the confidence I need knowing my case is in good hands. I highly recommend them.
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