My expectations were exceeded, very professional and understanding ! Thank you very much!!
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Jacobs Legal
Miami Personal Injury Lawyer — 20 Client Reviews Analyzed
4.4(20 reviews)Jacobs Legal is a Personal Injury law firm in Miami, FL, located at 169 E Flagler St #1620 and reachable at +1305-358-7991. Clients have rated the firm 4.4 out of 5 across 20 public Google reviews, 8 of which include written feedback. The most recent written review is from Casey Mulligan on May 8, 2026 (127 days ago).
Owner engagement: Jacobs Legal replies on 70% of visible Google reviews, and roughly 43% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Bruce Jacobs, Grant Stern and Jacobs Law are the attorneys most frequently named by clients in reviews of Jacobs Legal.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
20 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Jacobs Legal is a personal injury law firm serving clients in Miami, Florida, located at 169 E Flagler St #1620 33131.
Review evidence: Clients have left 20 public Google reviews averaging 4.4 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Miami, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Bruce Jacobs, Grant Stern, Jacobs Law; the Google Business profile for this firm is verified; 10 photos are public on Google; contact the firm to ask about consultation fees.
Contact Jacobs Legal at (305) 358-7991 or visit jakelegal.com for a free case review.
20 public reviews and 17 written reviews.
Most recent written review from Casey Mulligan: Nov 24, 2025 (292 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 70% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Casey Mulligan: Nov 24, 2025 (292 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Nov 24, 2025 (292 days ago). Compare that recency with the other firms you are considering.
My expectations were exceeded, very professional and understanding ! Thank you very much!!
This place was very nice and professional. the people were understanding and helped me lol
Vicious lawyer very prompt and attentive also cool under pressure
169 E Flagler St #1620, Miami, FL 33131
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Casey Mulligan: Nov 24, 2025 (292 days ago)
Written Reviews
17
Average Rating
4.53
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17
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Showing 17 of 17 written reviews.
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My expectations were exceeded, very professional and understanding ! Thank you very much!!
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This place was very nice and professional. the people were understanding and helped me lol
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Vicious lawyer very prompt and attentive also cool under pressure
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My husband and I would like to sincerely thank Mr. Bruce Jacobs and the members of his firm; Receptionist, Elaine; Senior Attorney, Ami; Paralegal, Zaim and Bookkeeper, Ann for their above board professionalism in handling our complicated case. I knew I found the right representation and the integrity of Mr. Jacobs and his firm was second to none. Other Attorneys wanted to take the road of least resistance which was not in our best interest only their best interest. In trying to save our home, it was given the best fight by Jacobs Legal than any other Attorney or firm could have done. I can sincerely express that I looked high and low for the right Attorney that would go the extra mile to fight for our home; prepared to defend and advocate for our cause…It was worth the fight. My husband and I are completely satisfied with the outcome because we know Mr. Jacobs and his firm protected us and did everything within their power to save our home. Mr. Jacobs and his firm, we thank you all from the bottom of our hearts for your hard work, understanding and compassion this past year. We will always recommend this firm to those in need of fierce representation with integrity.
Owner response
Thank you so much for taking the time to tell us about your experience. We are so happy to have been able to help you. Thanks for the kind words about the team.
Case Type Unspecified
Unknown
Great to read about sanction money and city of Miami and all that and as a citizen in my hometown I appreciate it very much But Selfishly, I do wish my own experience had been even slightly more professional, characterized by respect and human decency. Shame on Jacobs Legal. I wish I could give something less than one star. And to the reviewer complaining about $100 consult, consider yourself lucky. At possibly my most desperate moment in 65 years of life in fear of losing my home of 30 years, and a week before having to go to court, I borrowed all $360 for the consult fee. Then I lost income from my part-time hourly job waiting for Mr Jacobs (allegedly stuck in court) close to 2 hours. Initially I felt good as I very much respect his zeal and success and he interacts as a consolable, lovable bear of a man who gives comforting hugs. Ultimately, however, despite providing my case information in advance, and in interest of making efficient use of his time, also gave bulleted points I wished to discuss, we spent less than an hour together. My points mostly were not addressed as he talked about my good energy in the universe and the power of chai (18, and multiples as in $360 & 36k) and quickly recommended I offer $36k (that I don’t have) to an interested party. Jacobs said I could thank them by putting more good energy in to universe by working for good political candidates or writing a good review just before introducing me to associate Amida Frey saying Frey would do everything possible to help me. Seems noting was possible. I am writing an honest review. Returning to my computer I sent thank you email and provided name of friend who might give $36k if she understands proposal. No answer. Late next day got email stating they just need a number by email, don’t need to talk to her. I responded that was not reasonable to expect her money and she would not waste his time, to please call. Next day I wrote and asked again to contact her. Also added some questions I failed to ask in person. Simple for them i think...like how long I might have in home if I lose my case. Response from the firm: Was told my hearing was on a motion to continue. It was NOT. I sent mail to that effect and asked if I should assume they were not going to call my friend and were not going to answer my questions. No response. Two days ago I stopped by their office when I was downtown doing some legwork in my pro se case the day before my real (not motion for continuance) substantive hearing to determine if I lose home or not. Explained to receptionist my concerns about being ignored. Was told Bruce was home with flu but Ami would contact me by close of business. Guess what? Have not heard a thing. The single substantive exchange with the firm that had access to all my case information resulted in a factually inaccurate response. Incompetence at best. Apparently chai doesn’t work too well for me. I got less than nothing for my friend’s $360.00.
Owner response
Hi Jo. I am glad we had a chance to speak a few weeks back. We tried our best to help you understand your case was not positioned for us to come in at any price. That is why we only charged a consultation fee.<br><br>We tried to help anyway by giving you directions on where to go from here without us entering the case. It seems that still did not meet your expectation. Doing the right thing is very important to me as a business man and a human being so I went ahead and issued you a refund of the consultation fee.<br><br>We wish you the very best with your case and you know how to get in touch with our office with anything you may need in the future.
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Bruce and his team are driven by a set of values that have them go beyond the call of duty. Their ethics and caring are evident in the way they interact with their clients. Highly recommended.
Owner response
Thank you so much!
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Attorneys and lawyers as Bruce Jacobs are rare, and you have to be God fearing to be in touch with reality and the people's in life. And that is what set Bruce and those handful of lawyers apart from the others and they like what they do.
Owner response
Thank you Daniel.
Case Type Unspecified
Unknown
I am a retired medical professional and guard my finances my property and my privacy vigorously. After Hurricane Irma hit parts of South Florida I could not wait on my insurance to take months to pay out for the “cleanup “ for safety and sanitary conditions it had to be done. Not to mention the State County and City of Homestead codes and regulations and potential fines. Well my father and I paid out of pocket until the insurance companies could play catch up. During this time My mortgager NATIONSTAR/Dr Cooper decided to sell my mortgage to of all banks WELLS FARGO! From December 16,2017 until the day in March of 2018 I got to Bruce Jacobs vía Grant Stern; WF decided they would not only withhold my insurance payout monies but try to take my home while under Federal Disaster Protection and not being behind on anything! I was even told by WF “Disaster Specialist” “well if you and your dad don’t like Wells Fargo then Pay off your house or we will take it!” Wow! What customer service / disaster help specialist college or school or training did they go to??!! Obviously NONE! I was very grateful to Grant Stern for getting me to Bruce Jacobs and Team. They quickly met with me and in a very short time they got my fathers and my monies that WF was holding hostage that was paid out by the insurance released to us. In fact WF was so full of malfeasance and fraudulent activity and actions, dealing with Jacobs Law WF had to recalculate and send me a less than a dollar I believe it was 0.65 cent check. Jacobs Legal held them accountable and still do to this very day. It’s a true shame on these and other companies who prey on many but anyone like WF who especially deliberately targets disabled decorated military veterans who gave life and more for us in this country today just to cover up all their securities and inequities frauds that have been on the nightly and regular news for years now. My father and I have nothing but exceptional things to say about the excellent service knowledge and most definitely the “Professionals” he has working on his From everyone who answers the phone to individual departments who handle special circumstances ALL ARE TRUE PROFESSIONALS. And in my specific time of need they have ALL stepped up listened and helped me out to the very maximum. I would like to thank the following in addition to Grant Stern for getting me to Jacobs Law and Bruce Jacobs; Elaine, MS Ann and most especially JANELLE CANNON, ESQUIRE who personally oversees my case and the recent personal threats that have come up against me. They all have my back and my safety and security in sight and they are very proactive about what they are doing in my case(s). This firm (each member ) and all its professionals are truly an answer to many a prayer from not just me but my Veteran father and my entire family. From someone who has been literally “sold up the river “ by some attorneys who did not listen to me or even take any of the information and evidence I provided them with and whom did not take me seriously, only interested enough in if I paid the retainer and could they keep getting more from me without doing the work but as one in the year 2012 who represented me said “I winged it” I should have “winged “ his retainer also ...... Jacobs Law firm is a WORLD SET APART FROM THOSE TYPES OF PEOPLE practicing that I referred to above that I had the unfortunate ordeal of having to depend on them in some serious situations and they “winged it.” I’m so grateful that Jacobs law firm is not like these past experiences I’ve had .....and they listen they help they GET RESULTS and they do not play with peoples lives health well-being and livelihoods. I cannot express enough gratitude and graciousness for all they have done for me and my father and continue to do. You have true professionals and a TRUE WARRIOR on your side with Jacobs Law Firm! Thankful Dr. L.J.Sharp
Owner response
Thank you for your kind words and for taking the time to share all this. I have forwarded to the team. We appreciate it.
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So very grateful there are still people like Bruce Jacobs in the world. Bruce and Team saved my families home during a terrible time for us. Bruce is amazing and we recommend him 100%. He is good people too.
Owner response
Thanks Don! We are always here for you if need us. Thanks for taking the time and the kind words.
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Unknown
Look at their website and it says it all. Call and they won't even talk to you without an up-front consultation fee of $100. They are a run of the mill shop with run of the mill services.
Owner response
Yes, we do have consultation fees but it all depends on the status of the case. We bring in many people for a free consultation. We also have several Pro-Bono cases that Mr. Jacobs does out of the goodness of his heart. I am sorry that you feel that way, but you have gotten the wrong impression completely. Please contact the office at 305-358-7991, tell the receptionist you and I have been communicating on Google and have her transfer you to me. Barbara! Thank you.
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Fighting for their clients with heart & dignity!!! There aren’t enough attorneys like U!!!
Owner response
Thank you Eli!
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MR Jacobs was referred to me by a friend a practicing attorney in the miami area he reviewed my mortgage agreement and was concerned about fraudulent activity by the bank during there foreclosure attempts currently a civil judge has found evidence of fraud by the bank and we are in a process of discovery i am still in my home Mr Jacobs is extremely knowledgeable and not intimidated by big banks and he is tenacious in his pursuit of the law also he has an associate attorney George Goranitis who is always available and willing to answer calls and very patient and always available i highly recommend his firm
Owner response
Thanks Jorge!
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