CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
Kanner Pintaluga Arlington Tx review signals at a glance
CrashStory aggregates public review patterns for Kanner Pintaluga Arlington Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
3.9
Total Reviews
13
PI Reviews
13
Text Reviews
13
Most common themes
lack of communicationunresponsive
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Review Snapshot
4.1
17 public reviews and 13 written reviews.
Recent Activity
Most recent written review from Claudia Colina: Mar 2, 2026 (152 days ago)
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Response Behavior
Replies on 65% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Kanner Pintaluga Arlington Tx client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
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All13 reviews
3.8
Most recent written review from Claudia Colina: Mar 2, 2026 (152 days ago)
Written Reviews
13
Average Rating
3.85
Reviews (30d)
0
Reviews (90d)
0
Older Archive
13
Assigned Tags (45)
Showing 13 of 13 written reviews.
1 star
3
2 star
1
3 star
0
4 star
0
5 star
9
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
It seems all the stars are a lie. I've been fighting with these people for a year now, a case that's more than won. They never keep me updated. They want to do whatever they want without consultations, without anything. They're a joke. You ask them to call you back, they don't. You want to talk to your representative, and the answer is, "Your representative can't talk to you until next week." That's two weeks to even speak to you! Your lawyer is a complete scam, a trap, and everything else you want to call him.
Communication (negative)Process Length (negative)Process Transparency (negative)Case # Treatment (negative)Needing a Lawyer (negative)Lock-in Fear (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
Hello Jose, <br>Thank you for your review. We're very sorry we failed to meet your expectations. We want to hear about what went wrong so that we can take care of you like we should have. Please email us at customercare@kpattorney.com. We're here for you anytime.
Hi, thanks to Bruno, he helped me a lot, I'm really grateful and he was very attentive to me, thank you so much.
Owner response
Dear Alexander,<br>Thanks so much for taking the time to share your positive experience! We're glad that you and your family were pleased with our services.<br>We appreciate your business. We're here for you anytime.
Not as happy as I was in the beginning. As my case is coming to the end, I can't seem to get anyone on the phone, text or email, other than the nice receptionist Carlos. I've left voicemails and messages for the past 2 month, and still nothing. Asked for supervisor and left a few voicemails with her but no call back. This is by far the worst experience I've ever had with a law firm. Nobody is seeming to take their jobs serious anymore or better yet doesn't care about the concerns that others are having. And to think, I've referred a couple of people since this summer. Do better people
Owner response
Hello Kevy,<br>Thank you for bringing this matter to our attention. Please accept our apology for the inconvenience we've caused.<br>We'd like the chance to discuss your experience with Kanner & Pintaluga so that I can offer a resolution. Please email us at customercare@kpattorney.com.<br>Thank you for your feedback.
Communication (negative)Case # Treatment (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:personal_injury_generalstage:unknownresponse:personalizedsentiment:negativestory:storyclient:likely_clientpi:yespeer:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:negativedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:negativetheme:lack of communicationtheme:unresponsiveinjury:physical_therapy
Excellent service from Carlos Guió, who kept me informed of my case at all times.
Owner response
Dear Jose,<br>We're delighted to hear about your experience. Thanks for sharing! We're thrilled that you had a 5-star experience.<br>We look forward to helping you again should you need it. <br>Your review means a lot to us.
Communication (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Excellent work, very grateful to the entire team, punctuality and responsibility of Carlos Guio
Owner response
Gueiver,<br>Thanks for the great review! It's feedback like yours that reminds us why we do what we do.<br>We look forward to helping you again should you need it. We're here for you anytime.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Excellent service from Carlos Guió who kept me informed of my case at all times.
Owner response
Raul,<br>We're delighted to hear about your experience. Thanks for sharing! We're glad that you and your family were pleased with the service provided by our team.<br>We look forward to helping you again should you need it. Your review means a lot to us.
Communication (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Excellent, I recommend it 100%. They help you throughout the entire process.
Owner response
Hello Cesar,<br>Thanks so much for taking the time to share your positive experience! Our top priority is providing excellent service to our clients. Hearing about it in action makes our day.<br>We look forward to helping you again should you need it.<br>Thanks for spreading the word about us.
They're very good at what they do, thanks a lot to Carlos Guio, he's the best
Owner response
Dear Marien,<br>We are grateful for your review. It's feedback like yours that reminds us why we do what we do.<br>We look forward to helping you again should you need it. We're here for you anytime.
Case # Treatment (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Excellent customer service from Carlos Guió, thank you very much for your attention
Owner response
Liset,<br>Thanks for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do.<br>We look forward to helping you again should you need it.<br>We appreciate you.
Communication (positive)Case # Treatment (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
I received very good attention from Carlos Guio, he cleared up my doubts and explained what was next in the case with kindness 👍🏻
Owner response
Hello,<br>Thanks so much for taking the time to share your positive experience!<br>We're glad that you and your family were pleased with the service provided by our team. We look forward to helping you again should you need it.<br>Your review means a lot to us.
Communication (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
It seems all the stars are a lie. I've been fighting with these people for a year now, a case that's more than won. They never keep me updated. They want to do whatever they want without consultations, without anything. They're a joke. You ask them to call you back, they don't. You want to talk to your representative, and the answer is, "Your representative can't talk to you until next week." That's two weeks to even speak to you! Your lawyer is a complete scam, a trap, and everything else you want to call him.