Kanner Pintaluga Jacksonville Fl review signals at a glance

Ryan Masci was our Lawyer. He and the whole Kanner & Pintaluga team did a great job. They are very attentive and detail-oriented. If I'm in need of Legal Services again I would not hesitate to contact Kanner & Pintaluga to be my representative.

I am very satisfied with the attention and responsibility they have shown me. I highly recommend them for helping me until the end, especially Carla Smith for her good work and responsibility ❤️

I retained this law firm after my accident in March, and unfortunately my experience has been very frustrating due to ongoing communication issues. It often takes multiple calls — sometimes five or more — just to reach my case manager. Case managers have changed several times throughout my case, which has made it difficult to stay informed or build consistency. When I do call, the representatives who answer often sound rushed or uninterested, and are not very helpful when I ask for updates. I understand cases take time, but clear and professional communication is extremely important, especially when dealing with something as stressful as an accident. The lack of follow-up and difficulty getting basic updates has made this process far more stressful than it should be. I hope the firm can improve internal communication and client service moving forward.

It was an absolute pleasure working with Alexis. She was great. Everything moved much faster than I expected. That's always a pleasant surprise. She answered all my questions and called me back herself. The results were greater than I expected as well. Thank you and the whole firm for your assistance with this issue. It's just a sad thing to have to pressure insurance companies with litigation just to get them to do their job, which we pay a lot of money for every year. It's no wonder they get such bad press from everyone. They value profit margin over people. I hope this helps you. Thanks again for everything. Rex Watkins

12/17/2025 NEVER AND I MEAN NEVER USE THIS FIRM FOR ANYTHING!! ATTORNEY JENNIFER PILLOUD IS A JOKE! HER AND HER TEAM OR LACK THERE OF! THEY WILL STALL YOUR PAYMENT TO COLLECT INTEREST IN THEIR ESCROW ACCOUNT. THREE MONTHS AFTER THEY SENT A DEMAND LETTER, WHICH IS APART OF THEIR JOB. THEY SENT ME AN EXCITING NEWS EMAIL THAT THEY WILL BE CHARGING ME AN ADDITIONAL $200 FOR THEM DOING THEIR JOBS. SERGIO MORENO FERIA, HER REDUCTIONS REP TOLD ME THAT THEY CHARGE ALL CLIENTS THAT ADDITIONAL $200 AFTER THEY SIGN UP FOR SERVICES! THE REVIEWS STATE THAT THEY WILL NOT ANSWER THE PHONE ONCE THEY GET YOUR MONEY AND HAVE IT SITTING IN ESCROW WHILE THEY GO THROUGH DIFFERENT STAFF. MY CASE SETTLED IN OCTOBER 11TH AND HERE IT IS DECEMBER 17TH AND THEY ARE STILL HAVING TROUBLE PAYING BILLS. JUST LIKE THE OTHER REVIEWS SAY. MY ADVICE IS TO FILE A FL BAR COMPLAINT LIKE I HAVE. IF IT'S JENNIFER YOUR Having the problem with CONTACT ME ON SCOIAL MEDIA AND I WILL HELP YOU WRITE TH ECOMPLAINT ON HER! ONE BAR COMPLAINT AT A TIME WILL FIX THIS LONG STANDING ISSUE WITH THESE INCOMPETENT LAWYERS! HER OWN STAFF SOLD HER OUT AND NOW I'M SENDING THAT TO THE BAR ALONG WITH THE UNANSWERED EMAILS. SHE MISSHANDLED MY CASE AND TRYING TO MISHANDLE MY BILLS. DON'T CALL 411 PAIN CALL MORGAN AND MORGAN, RUE & ZIFFRA, FARAH & FARAH, RUBENSTEIN LAW, OR ANIDJAR AND LEVINE JUST TO NAME A FEW! MORGAN AND MORGAN ACTUALL CALLED ME AND I KEPT THIS CLOWN JENNIFER PILLOUD!! ASIA THOMAS ON SOCIAL MEDIA I WILL PUT YOU IN CONTACT WITH A PARALEGAL WHO WRITES BAR COMPLAINTS!! ALSO DO ONE AGAINST KANNER AND PINTALUGA AS WELL FOR HIRING SUCH AN INCOMPETENT. THIS IS NOT THE SAME 411 PAIN FROM 10 YEARS AGO!

Jorge and his legal team went above and beyond our expectations. Very professional and skilled attorneys!

Levi and his team were amazing! They always responded to my calls or email the same day, they kept me in the loop through every step of the way and provided me with advice when I asked for it. They were able to get me everything I had asked for as well. I highly recommend them to anyone needing legal assistance!

I was in an accident and called Kanner & Pintaluga immediately. From day one, they were professional, helpful, and diligent throughout the entire process. Lauren in particular was absolutely amazing. She kept me informed every step of the way and worked tirelessly to overcome every obstacle. I’m so thankful for her communication, patience, and persistence.

This firm was a waste of time. They took my case then after six weeks of being patient and using my own funds to rent a vehicle they called me to say they can not represent me because the other person did not have bodily injury coverage so there is nothing to go after. I could have done better on my own.

I engaged Kanner & Pintaluga earlier this year. Jorge Fernandez was the attorney assigned to my case. All of my interactions with Jorge and his office were responsive and professional.

I rarely leave reviews, but I feel compelled to share my experience. I engaged Kanner & Pintaluga’s Jacksonville office for legal representation, and the lack of communication has been astounding. Despite multiple calls and requests to speak with my assigned attorney, I received no responses. I even attempted to escalate the matter and terminate the contract, but my efforts were met with silence. This level of unprofessionalism is unacceptable. Clients deserve timely updates and transparency, especially when entrusting a firm with important legal matters. I hope this review prompts the firm to address these communication issues.

They do not return calls