Keenan Austin P.C. Dearborn Mi review signals at a glance

Owner response

Thank you John; we appreciate your business!

Owner response

We are very sorry that Ms. Rozell is unhappy with the pace of her father’s Trust and Estate administration; which has been completed. It should be noted that Ms. Rozell is not, and never has been, our client. Our client in this matter was the Personal Representative of the Estate, and Trustee of the Trust.<br><br>Unfortunately, the Will and Trust were not as “straight forward” as Ms. Rozell believes. There were numerous assets from numerous entities to be discovered, obtained, and distributed. Some were more difficult than others to obtain from the entities holding them.<br><br>Ms. Rozell was a minor when the administration began, and was not familiar with the process of probating a Will or administering a Trust, and did not know the complications that can occur. This was actually one of the more difficult estates we have had to deal with, and the difficulties we had prying loose assets from mutual funds and former employers were very frustrating for us, as well as the beneficiaries. We did succeed in obtaining all of the assets and distributing them to the beneficiaries, but not as quickly as we would have liked. We sincerely apologize that we were not able to do this as quickly as Ms. Rozell wished as well.

Owner response

Thank you Marilyn!

Owner response

Thank you Rosemarie! We appreciate you.

Owner response

Hi Ron, I am so sorry that you had a negative experience. Our records do not show that you have ever been a client of ours. We strive for 100% customer satisfaction. Please give us a call so we can discuss this matter with you in more detail.<br><br>We can be reached at 313-532-2100 Monday - Friday.<br><br>We hope to talk to you soon,<br><br>John J. Keenan, Esq.