Keene Law Spokane Wa review signals at a glance

Teresa did a great job for us on our probate. Her knowledge and experience were hugely helpful. I would hire her again.

I am deeply frustrated with the lack of action and follow-through from Keene Law. I was assured that there was a clear plan in place for my case, and I trusted Teresa to execute it effectively. Unfortunately, that trust was misplaced. Despite the promises made, no meaningful action was taken on my case. I was repeatedly told that things were moving forward, but in reality, nothing was being done. My case remained stagnant for far too long. Hiring Teresa caused more harm than help in my life. I feel misled and disappointed by the lack of progress. If you're looking for an attorney who will actually follow through on their word, I strongly recommend looking elsewhere. I wish I had paid more attention to the numerous negative reviews of Keene Law before hiring them. Unfortunately, my experience with this firm has proven that the criticisms are entirely accurate. Despite paying a substantial fee, there was little to no progress on my case, and it felt as though my time and money were being completely wasted. Teresa was nearly impossible to reach, and when they did respond, their replies were often vague and uninformative. It was clear that my case was not a priority, leaving me feeling neglected and in the dark throughout the process. Do not count on getting any sort of refund for the upfront flat fee even if nothing was accomplished in your case. The lack of professionalism and attention to detail is consistent with what others have said about this firm. I regret not heeding the warnings in those reviews. If you're considering Keene Law, I strongly advise looking elsewhere. The negative feedback you see is there for a reason—this firm is not worth your time, money, or peace of mind. Teresa is responding to reviews trying to blame the clients, when there are this many complaints for the same reasons it's showing that the complaints are true. Don't fall for the fact that she seems nice and motivated at your consultation.

Absolutely horrible. Kept no contact. Took 8 months to even act like she was going to do anything. Was extremely rude to my wife. And then dropped me because I got irritated with the time frame and way she spoke to my wife update new lawyer pulled all info that was needed up in five minutes of the first phone call. Supposedly took months for Keene law .Definitely go for a larger law office.

Teresa is the best! Kind, caring and compassionate.

Great attorney, helped me in so many ways, financial, emotional my case was a disaster and Teresa and Alex held my hand through it all. Hope I never need you again, but if I do I know your always on my side.

We have used Teresa several times over the past 7 years. She is an amazing attorney! She and her staff were fast, caring, & competent.They went above & beyond to help us & her advice was spot on! We are planning to use her again in the near future.... She's the best.....

Teresa Keene was so helpful and gave me great legal advice! I absolutely recommend her.

Teresa and her staff are very professional. I love the team. Ms Keene pulled me out of a horrific spot a previous attorney put me in. She’s resolved many issues for me.

She is amazing!!! I would recommend her without any hesitation!!

The law firm failed to appropriately set or communicate a consultation, resulting in one missed appointment. Rather than realize that someone contacting a family lawyer must obviously have some serious things going on, the lawyer Teresa herself simply brushed me off and bid me “good luck” because we “don’t seem to be a good fit”. Attempting to establish a consultation for my custody issue, the paralegal offered some times for an appointment. I confirmed my availability of an appointment on the Friday of a Holiday weekend, and did not receive a response email until 8 minutes (yes, 8 minutes) before the mentioned appointment, confirming our slot. I responded with the apparent mix up, and tried to set another appointment. This is when the lawyer, Teresa, emailed me to basically find someone else, since I received text confirmation and didn’t show up. There was no Text. There was one email from the paralegal, 8 minutes before an appointment. Phone appointment? Zoom? In person? Who knows.. there were no details. I would almost understand an unsupportive and / or unfriendly response from someone that didn’t have their name literally on the business, but this was a great indication of the type of individual that would gladly be taking your money. A business is a business, and it is for making money, but customer service / compassion goes a long way when you’re supposed to be assisting with a customer base that is most likely going through some very tough and stressful situations. I recommend to anyone reading this to ensure you don’t expect much until you’ve handed over some cash.

Excellent attorney!

Extremely poor communication, doesn't listen to you and your wants instead will do what she feels like when making counter offers, takes weeks for an update and when you finnaly hurras enough you get negative responses back, will go on vacation and not tell you, hold onto documents for weeks before presenting them to you. I called tearesa out on all of this and she withdrew from my case without consulting with me for an agreement. Very unprofessional and would not recommend.