Case Type Unspecified
Unknown
Diane is a great attorney with experience and a track record to prove she is worth a phone call.
Analyzing Data...
Lawyer Review Intelligence
CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
CrashStory aggregates public review patterns for Law Office Of B Diane Heindel P.C. Tyler Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Ready to talk? Request a free case review from Law Office Of B Diane Heindel P.C. Tyler Tx.
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
55 public reviews and 38 written reviews.
Most recent written review from Greg Bailey: Sep 18, 2025 (323 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 9% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Greg Bailey: Sep 18, 2025 (323 days ago)
Written Reviews
38
Average Rating
4.34
Reviews (30d)
0
Reviews (90d)
0
Older Archive
38
Assigned Tags (3)
Showing 38 of 38 written reviews.
1 star
6
2 star
0
3 star
0
4 star
1
5 star
31
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Diane is a great attorney with experience and a track record to prove she is worth a phone call.
Case Type Unspecified
Unknown
We had Jeffrey Cotton represent us with a lawsuit filed against me from a rather difficult landlord. He provided exceptional service, went above and beyond, and was just overall pleasant to work with. If you are in a similar situation at all I would highly recommend Mr. Cotton, I couldn't have asked for better representation.
Case Type Unspecified
Unknown
Admin that answered the phone was unhelpful and rude. I called politely to ask a question and was cut off mid sentence. Will not be using.
Case Type Unspecified
Unknown
We have had a great experience with this firm. Jeffrey Cotten represented us so very well while being professional yet compassionate. He was attentive to our case & even though I hope we never have to repeat our experience, we would gladly reach out to this firm again.
Case Type Unspecified
Unknown
Always done us a great service.
Case Type Unspecified
Unknown
In response to Ms. Lyons' review, I am sorry to hear that you are unhappy since you were very happy until my staff informed you there was no retainer left to return. You did not have to hire another attorney to finish the case, as we entered an Agreed Final Decree of Divorce for you. What you did hire another attorney for was an Enforcement of that decree initiated by your ex-husband. What you agreed to in your decree is what you agreed to in mediation and you even later stated under oath that your settlements were a just and right division of your estate and in the best interest of the children. We went to mediation because it is almost always required by the court and made any agreement irrevocable.
Case Type Unspecified
Unknown
THE BEST! My fiancé and I have both used her and my daughter just hired her. She is AMAZING. We definitely recommend. I can not say enough about her and her firm.
Case Type Unspecified
Unknown
Great people
Owner response
Thank you!
Case Type Unspecified
Unknown
Very cordial, extremely informative, easy to do business with.
Owner response
Thank you!
Case Type Unspecified
Unknown
Good lawyer keeps up!!
Owner response
Thank you!
Case Type Unspecified
Unknown
WARNING ⚠️: Especially Woman of Color. I would not recommend this law office to anyone new at using an attorney for any reason. I was originally grateful that they took my case, but in fact they just took my money. I used them for a divorce and custody agreement with my ex-husband. Let's just say, I'm divorced, but had to hire another attorney for the finishing of my custody cases. Diane represented me allegedly. We went to mediation where she just sat there and smiled while I the client discovered the negotiation without counsel. She sat there giving little to no advice. This has hurt me financially as a single mother. I got no child support alimony, any of my ex-husband's 401 K, and now no retainer return after being divorced since September of 2022. Save your money. Hire someone who at least will talk and not tell you to go to mediation so she can sit and do nothing. I will upload picture of my name and hers so she can't say I'm not her client like they did the last woman of color.
Case Type Unspecified
Unknown
DO NOT USE THIS ATTORNEY IF YOU ARE AFRICAN AMERICAN. This law office is a con and will take your money and stall services to prevent a victory on your behalf. They are not for anyone but themselves. They are an office of cheats and scammers. FUTURE CLIENTS BEWARE!!!
Owner response
I’m sorry but this is not our client, and our client has refuted her claims and is very happy with us.
Most recent written review from Greg Bailey: Sep 18, 2025 (323 days ago)
Mentioned in 15 reviews, with an average 4.5-star rating when clients talk about this theme.
Mentioned in 15 reviews, with an average 3.9-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 3.9-star rating when clients talk about this theme.
15 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
4 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Diane is a great attorney with experience and a track record to prove she is worth a phone call.
We had Jeffrey Cotton represent us with a lawsuit filed against me from a rather difficult landlord. He provided exceptional service, went above and beyond, and was just overall pleasant to work with. If you are in a similar situation at all I would highly recommend Mr. Cotton, I couldn't have asked for better representation.
Admin that answered the phone was unhelpful and rude. I called politely to ask a question and was cut off mid sentence. Will not be using.