Case Type Unspecified
Unknown
He was very professional and courteous. He helped me along the whole entire way kind of bumpy at times. but helped me get through it. I would highly recommend him for anybody else going through a similar case.
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244 public reviews and 45 written reviews.
Most recent written review from Carla Johnston: Mar 12, 2026 (148 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 18% of reviews
64% of the visible replies look at least somewhat personalized instead of fully templated.
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Most recent written review from Carla Johnston: Mar 12, 2026 (148 days ago)
Written Reviews
45
Average Rating
4.64
Reviews (30d)
0
Reviews (90d)
0
Older Archive
45
Assigned Tags (3)
Showing 45 of 45 written reviews.
1 star
4
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5 star
41
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
He was very professional and courteous. He helped me along the whole entire way kind of bumpy at times. but helped me get through it. I would highly recommend him for anybody else going through a similar case.
Case Type Unspecified
Unknown
When my case was left hanging and I felt completely abandoned, Mr. Cleveland stepped in without hesitation and took control. From day one, I finally felt heard, respected, and protected. They didn’t just “handle” my case, they fought for it. Every call was returned. Every question was answered. Every detail was taken seriously. In a time that was overwhelming and stressful, they brought clarity, confidence, and real advocacy. Going above and beyond isn’t just a phrase here it’s exactly what they did. Strategic, professional, compassionate, and relentless when it mattered most. If you want someone who truly shows up and stands behind their clients, this is who you want in your corner. Every bit of 5 stars is earned.
Owner response
Thank you so much for your kind words, it was a pleasure working with you.<br><br>Charles Cleveland<br>Certified Specialist Workers Compensation Law
Case Type Unspecified
Unknown
It is imperative to have a trust relationship with your Attorney and Staff! I am, extremely, happy and satisfied with the quality of care and treatment provided to me through my Attorney, John Metz, and his staff!
Owner response
Thank you very much Kim for your kind words, it was a pleasure working with you.<br>John Metz ESQ.
Case Type Unspecified
Unknown
I don't recommend them; they only want easy cases. They don't know how to fight.
Owner response
We have handled thousands of cases from the simple to the most complex cases to both settlement and trial for 28 years at our location. We decided not to take your case for reasons we provided to you. We have not done any work for you so a one star review because you're upset that we rejected your case is inappropriate. We have helped thousands of Inland Empire area injured workers in all types of scenarios to successful resolutions.<br>Charles Cleveland<br>Certified Specialist Worker's Compensation Law
Case Type Unspecified
Unknown
Their office was very professional and very knowledgeable and help me out throughout my entire case. How grateful I am to have found them. You can definitely trust them they will support you till the end.
Owner response
Thank you very much Victoria for your confidence in us and kind words, pleasure working with you. John Metz
Case Type Unspecified
Unknown
They will not let a lawyer get through my phone. My phone is cyber bully by the law corporation that attack me and. My family.
Owner response
This is an odd review. We don't have a phone system that has voicemail, AI, pushbuttons to reach parties or anything you get from a corporation type telephone system. Our phone system is basically answer during business hours or answering service after hours. Cyber bullying, attacking you and your family, that's just bizarre. We are not a law Corporation, we are a small firm that helps injured workers and works directly on our cases. Sorry you're having troubles but this is not appear apply to us. Charles Cleveland<br>Certified Specialist Worker's Compensation law.<br>
Case Type Unspecified
Unknown
I met up with Jackie, and she is so professional and polite. She answered all my questions and was very knowledgeable.
Owner response
Thank you Mario, much appreciated, glad to help. Charles Cleveland, certified specialist workers compensation law
Case Type Unspecified
Unknown
Cleveland & Metz Law was very professional, knowledgeable about the details of my case and very thorough. All members of the team falling my case did a great job keeping me informed about what to expect, what was happening begging the scenes and when something important needed attention.
Owner response
Thank you very much for taking the time to write such a great review, it was a pleasure working with you. John Metz
Case Type Unspecified
Unknown
My lawer was John Metz he was amazing I got more then I expected. He made the hole prosses easy and I never had to worry about anything. I would recommend to everyone. Thank you, Robert Serl.
Owner response
Thank you for your kind and heartfelt comments, much appreciated<br><br>JOHN METZ
Case Type Unspecified
Unknown
They were extremely helpful and professional, managing my case effectively and resolving it in a timely manner. The service they provided was both satisfactory and professional.
Owner response
Thank you for taking the time to write a thoughtful review, much appreciated. Glad to help.<br>Charles Cleveland<br>Certified Specialist Worker's Compensation,
Case Type Unspecified
Unknown
In a workplace incident, I encountered significant challenges with my employer and insurance provider regarding unpaid temporary disability, medical care, and inconsistent communication. Amidst these issues, I sought professional representation and found the offices of Cleveland & Metz to be exceptional. Charles Cleveland’s professional and enthusiastic demeanor throughout the case was evident. Consistent communication was maintained, and alternative strategies for handling the case were frequently presented. Cleveland’s relentless advocacy on my behalf resulted in the most favorable outcome possible. Beyond the case resolution, I was deeply appreciative of Cleveland’s efforts and the efficient manner in which the case was handled. I wholeheartedly recommend the Law Offices of Cleveland & Metz, confident that they provide the highest quality legal services. I can't recommend these law offices enough.
Owner response
Thank you for your kind words, it was truly a pleasure working with you!<br>Charles Cleveland<br>Certified Specialist Worker's Compensation Law
Case Type Unspecified
Unknown
Very underwhelming interactions and communication from their legal team based on their reviews. Could not be bothered to receive any kind of message or email for an update. They seemed to just want my case over as quickly as possible, just glad that it finally is. Update: after a year later I’m being pestered with collection agencies. I’m wondering what services I even paid for
Owner response
I’m sorry you feel that way about your experience with our firm. Everyone is entitled to their opinion. Your assessment about our communication, particularly Email is inaccurate, as I have answered every client inquiry by email, if not same day within 24 hours. This is not our usual client experience. As you have disguised your identity I can’t review your file to see what could’ve been improved. Merry Christmas, best of luck to you now that your case is over.<br>Charles Cleveland<br>Certified specialist workers compensation law.
Most recent written review from Carla Johnston: Mar 12, 2026 (148 days ago)
Mentioned in 29 reviews, with an average 4.9-star rating when clients talk about this theme.
Mentioned in 22 reviews, with an average 4.6-star rating when clients talk about this theme.
Mentioned in 17 reviews, with an average 4.5-star rating when clients talk about this theme.
22 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
29 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Mar 12, 2026 (148 days ago). Compare that recency with the other firms you are considering.
He was very professional and courteous. He helped me along the whole entire way kind of bumpy at times. but helped me get through it. I would highly recommend him for anybody else going through a similar case.
When my case was left hanging and I felt completely abandoned, Mr. Cleveland stepped in without hesitation and took control. From day one, I finally felt heard, respected, and protected. They didn’t just “handle” my case, they fought for it. Every call was returned. Every question was answered. Every detail was taken seriously. In a time that was overwhelming and stressful, they brought clarity, confidence, and real advocacy. Going above and beyond isn’t just a phrase here it’s exactly what they did. Strategic, professional, compassionate, and relentless when it mattered most. If you want someone who truly shows up and stands behind their clients, this is who you want in your corner. Every bit of 5 stars is earned.
It is imperative to have a trust relationship with your Attorney and Staff! I am, extremely, happy and satisfied with the quality of care and treatment provided to me through my Attorney, John Metz, and his staff!