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Lexington Law
Birmingham Personal Injury Lawyer — 225 Client Reviews Analyzed
4.5(225 reviews)Lexington Law is a Personal Injury law firm in Birmingham, AL, located at 2100 Southbridge Pkwy #650. Clients have rated the firm 4.5 out of 5 across 225 public Google reviews, 10 of which include written feedback. The most recent written review is from Seth Ruback on May 8, 2026 (131 days ago).
Owner engagement: Lexington Law replies on 11% of visible Google reviews, and roughly 88% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
225 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Lexington Law is a personal injury law firm serving clients in Birmingham, Alabama, located at 2100 Southbridge Pkwy #650 35209.
Review evidence: Clients have left 225 public Google reviews averaging 4.5 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Birmingham, Alabama firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Lexington Law or visit lexingtonlaw.com for a free case review.
225 public reviews and 20 written reviews.
Most recent written review from Seth Ruback: Aug 15, 2025 (397 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Seth Ruback: Aug 15, 2025 (397 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Aug 15, 2025 (397 days ago). Compare that recency with the other firms you are considering.
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number
I wouldn't send my dead dog to them. They are ridiculous and a joke.
2100 Southbridge Pkwy #650, Birmingham, AL 35209
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Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Seth Ruback: Aug 15, 2025 (397 days ago)
Written Reviews
20
Average Rating
2.65
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Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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Case Type Unspecified
Unknown
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
Owner response
Thank you for leaving a review. Your feedback is important to us, and we want to address your concerns and understand why our services did not meet your expectations. Please send us a private message so we can discuss the situation you've described in more detail. Thank you!
Case Type Unspecified
Unknown
Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number
Owner response
Thank you for reaching out, and we’re sorry to hear about your frustration. Our billing process is to charge for services rendered up to the cancellation date. We understand that billing can be a sensitive and stressful topic. We are able to cancel the case once you have communicated this desire. We are not able to offer inbound phone support to anyone who is not a current client. However, we are happy to assist you through one of our live agents over chat at our website: https://www.lexingtonlaw.com/about-lexington-law/contact-us
Case Type Unspecified
Unknown
I wouldn't send my dead dog to them. They are ridiculous and a joke.
Owner response
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. If you would like to discuss your account further, please reach out. Otherwise, we wish you the best in your endeavor.
Case Type Unspecified
Unknown
My experience has been great. I had to learn to be patience and let them do their work. The outcome has been phenomenon. Lexington Law is very detailed. Thank you so much for working for me, and working with me. I am not where I want to be but I am NOT where I use to be. Thanks to Lexington Law. God bless. 🙌
Owner response
We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.
Case Type Unspecified
Unknown
Company is a pure scam. After I canceled, my account is still being charged and I can’t get in contact with customer service because if you cancel you can no longer get in contact with anyone especially in a timely manner, they make it impossible to contact anyone especially when you cancel. Robbery is what this company represents at the end of the day and hardly get anything removed or resolved.
Owner response
Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns.
Case Type Unspecified
Unknown
They went bankrupt. Their parent company, credit dot com, violated labor laws and was charging illegal fees to consumers
Owner response
For any other questions about our services, you can speak with one of our agent representatives through the chat feature accessible anywhere on our website. For any other inquiries, please visit https://www.lexingtonlaw.com/faq?tid=31373
Case Type Unspecified
Unknown
Do not waste your time...ive used them back in 2018 when i didnt know very much about credit so i thought they did a fantastic job. But this go round was a waste you probably have better luck doing your credit repairs yourself. Waste of money.
Owner response
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have.
Case Type Unspecified
Unknown
Stop taking payments forward my accounts or credit cards. I am No longer a client of this organization!!
Owner response
Let us look in to your account so we can address any billing concerns you have. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you.
Case Type Unspecified
Unknown
I think we can all accept that big credit companies are a scam to say the least. I was introduced to Lexington Law by a colleague who was optimistic. Both of us didn't see desired progress. Infact, mine dropped which almost led to a beef between us. If not for the amazing guy we eventually hired who sincerely got the job done as promised within speculated time. Big thanks to the master of credit repair R O Y A L B L A D E W O R K S on IG and TG. Amazing results ! Credit score rose 136 points in a month. I totally recommend. Dr. Tracia Brewer
Owner response
We apologize for any inconvenience and thank you for the feedback provided. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you. Thank you.
Case Type Unspecified
Unknown
Have been using Lexington law firm to clear up a small issue with credit two minor credit cards less than five hundred dallors in credit a long story short three yrs later no fix no consultation no emails no phone calls but they did take payments for a service that they didn’t provide for three yrs over 3,000 dallors for the last three yrs for no fix or service to credit and poor non response to clients to whom are paying them to do a payed service garbage and a rip off don’t give them your money to do anything they don’t stand behind services and will not refund your hard earned money when you request it back for none service …. Prepare to file litigation in courts on them for fraud !!!! The one star is only there for a buyer’s beware !!!!
Owner response
We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the form below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.
Case Type Unspecified
Unknown
Very professional and helpful. I will definitely be recommending your services.
Owner response
Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.
Case Type Unspecified
Unknown
They were awesome when I had the service but as soon as I no longer needed the service and cancelled my membership most of the negative items reappeared on my credit report two of which I was even sued for. They are great for a temporary fix but not so great for a true long term solution. You'd be better off contacting your debtors and making settlements or payment arrangements if you can. When you use this service you end up paying twice; you pay Lexington to for a short term solution then you still have to deal with the creditors after the negative items reappear on your credit report.
Owner response
We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the link below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.
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