Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
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Lexington Law
Birmingham Personal Injury Lawyer — 225 Client Reviews Analyzed
4.5(225 reviews)Lexington Law is a Personal Injury law firm in Birmingham, AL, located at 2100 Southbridge Pkwy #650. Clients have rated the firm 4.5 out of 5 across 225 public Google reviews, 25 of which include written feedback. The most recent written review is from Seth Ruback on Aug 16, 2025 (300 days ago).
Owner engagement: Lexington Law replies on 11% of visible Google reviews, and roughly 88% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
225 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Lexington Law is a personal injury law firm serving clients in Birmingham, Alabama, located at 2100 Southbridge Pkwy #650 35209.
Review evidence: Clients have left 225 public Google reviews averaging 4.5 out of 5, 25 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Birmingham, Alabama firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 8 photos are public on Google; contact the firm to ask about consultation fees.
Contact Lexington Law or visit lexingtonlaw.com for a free case review.
225 public reviews and 25 written reviews.
Most recent written review from Seth Ruback: Aug 16, 2025 (300 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 11% of reviews
88% of the visible replies look at least somewhat personalized instead of fully templated.
Most recent written review from Seth Ruback: Aug 16, 2025 (300 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Aug 16, 2025 (300 days ago). Compare that recency with the other firms you are considering.
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number
I wouldn't send my dead dog to them. They are ridiculous and a joke.
2100 Southbridge Pkwy #650, Birmingham, AL 35209
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Seth Ruback: May 8, 2026 (35 days ago)
Written Reviews
10
Average Rating
1.50
Reviews (30d)
0
Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
8
2 star
1
3 star
0
4 star
0
5 star
1
Reviews older than 30 days are kept available in pages of 12.
Seth Ruback
Personal Injury
Unknown
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
Nathan Williams
Personal Injury
Unknown
Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number
Kelly Adams
Personal Injury
Unknown
I wouldn't send my dead dog to them. They are ridiculous and a joke.
Linda Farrar
Personal Injury
Unknown
My experience has been great. I had to learn to be patience and let them do their work. The outcome has been phenomenon. Lexington Law is very detailed. Thank you so much for working for me, and working with me. I am not where I want to be but I am NOT where I use to be. Thanks to Lexington Law. God bless. 🙌
Kewana White
Personal Injury
Unknown
Company is a pure scam. After I canceled, my account is still being charged and I can’t get in contact with customer service because if you cancel you can no longer get in contact with anyone especially in a timely manner, they make it impossible to contact anyone especially when you cancel. Robbery is what this company represents at the end of the day and hardly get anything removed or resolved.
My Name
Personal Injury
Unknown
They went bankrupt. Their parent company, credit dot com, violated labor laws and was charging illegal fees to consumers
Shelia Wiggins
Personal Injury
Unknown
Do not waste your time...ive used them back in 2018 when i didnt know very much about credit so i thought they did a fantastic job. But this go round was a waste you probably have better luck doing your credit repairs yourself. Waste of money.
Heard Tyrone
Personal Injury
Unknown
Stop taking payments forward my accounts or credit cards. I am No longer a client of this organization!!
Tricia Brewer
Personal Injury
Unknown
I think we can all accept that big credit companies are a scam to say the least. I was introduced to Lexington Law by a colleague who was optimistic. Both of us didn't see desired progress. Infact, mine dropped which almost led to a beef between us. If not for the amazing guy we eventually hired who sincerely got the job done as promised within speculated time. Big thanks to the master of credit repair R O Y A L B L A D E W O R K S on IG and TG. Amazing results ! Credit score rose 136 points in a month. I totally recommend. Dr. Tracia Brewer
willie jackson
Personal Injury
Unknown
Have been using Lexington law firm to clear up a small issue with credit two minor credit cards less than five hundred dallors in credit a long story short three yrs later no fix no consultation no emails no phone calls but they did take payments for a service that they didn’t provide for three yrs over 3,000 dallors for the last three yrs for no fix or service to credit and poor non response to clients to whom are paying them to do a payed service garbage and a rip off don’t give them your money to do anything they don’t stand behind services and will not refund your hard earned money when you request it back for none service …. Prepare to file litigation in courts on them for fraud !!!! The one star is only there for a buyer’s beware !!!!
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