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Review Intelligence
Lexington Law Birmingham Al review signals at a glance
CrashStory aggregates public review patterns for Lexington Law Birmingham Al so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
3.0
Total Reviews
25
PI Reviews
24
Text Reviews
25
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What to check before you hire Lexington Law Birmingham Al
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Review Snapshot
4.5
225 public reviews and 25 written reviews.
Recent Activity
Most recent written review from Seth Ruback: Aug 15, 2025 (328 days ago)
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Response Behavior
Replies on 11% of reviews
88% of the visible replies look at least somewhat personalized instead of fully templated.
Lexington Law Birmingham Al client reviews
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All25 reviews
3.0
Most recent written review from Seth Ruback: Aug 15, 2025 (328 days ago)
Written Reviews
24
Average Rating
3.04
Reviews (30d)
0
Reviews (90d)
0
Older Archive
24
Assigned Tags (23)
Showing 24 of 25 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice
Owner response
Thank you for leaving a review. Your feedback is important to us, and we want to address your concerns and understand why our services did not meet your expectations. Please send us a private message so we can discuss the situation you've described in more detail. Thank you!
Very hard to work with and god forbid you try and cancel your account. Zero customer service and no phone number
Owner response
Thank you for reaching out, and we’re sorry to hear about your frustration. Our billing process is to charge for services rendered up to the cancellation date. We understand that billing can be a sensitive and stressful topic. We are able to cancel the case once you have communicated this desire. We are not able to offer inbound phone support to anyone who is not a current client. However, we are happy to assist you through one of our live agents over chat at our website: https://www.lexingtonlaw.com/about-lexington-law/contact-us
I wouldn't send my dead dog to them. They are ridiculous and a joke.
Owner response
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have. If you would like to discuss your account further, please reach out. Otherwise, we wish you the best in your endeavor.
My experience has been great. I had to learn to be patience and let them do their work. The outcome has been phenomenon. Lexington Law is very detailed. Thank you so much for working for me, and working with me. I am not where I want to be but I am NOT where I use to be. Thanks to Lexington Law.
God bless. 🙌
Owner response
We are so happy to hear this—thank you for choosing us to be a part of your credit repair journey.
Company is a pure scam. After I canceled, my account is still being charged and I can’t get in contact with customer service because if you cancel you can no longer get in contact with anyone especially in a timely manner, they make it impossible to contact anyone especially when you cancel. Robbery is what this company represents at the end of the day and hardly get anything removed or resolved.
Owner response
Thanks for reaching out. We charge for the work we have done up until the cancellation date of your service. You will be charged for your final bill on your regular billing date the following month. This is likely what you are seeing. We would be happy to review your case and address your billing concerns.
They went bankrupt. Their parent company, credit dot com, violated labor laws and was charging illegal fees to consumers
Owner response
For any other questions about our services, you can speak with one of our agent representatives through the chat feature accessible anywhere on our website. For any other inquiries, please visit https://www.lexingtonlaw.com/faq?tid=31373
Do not waste your time...ive used them back in 2018 when i didnt know very much about credit so i thought they did a fantastic job. But this go round was a waste you probably have better luck doing your credit repairs yourself. Waste of money.
Owner response
Thank you for sharing your frustrations with us. We follow all laws regulating the credit repair industry and work hard for our clients. We would be happy to discuss this further and answer any questions you may have.
Stop taking payments forward my accounts or credit cards. I am No longer a client of this organization!!
Owner response
Let us look in to your account so we can address any billing concerns you have. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you.
I think we can all accept that big credit companies are a scam to say the least. I was introduced to Lexington Law by a colleague who was optimistic. Both of us didn't see desired progress. Infact, mine dropped which almost led to a beef between us. If not for the amazing guy we eventually hired who sincerely got the job done as promised within speculated time. Big thanks to the master of credit repair R O Y A L B L A D E W O R K S on IG and TG. Amazing results ! Credit score rose 136 points in a month. I totally recommend. Dr. Tracia Brewer
Owner response
We apologize for any inconvenience and thank you for the feedback provided. Please contact us by visiting our website and select our live chat feature at https://clients.lexingtonlaw.com and one of our credit advisors can assist you. Thank you.
Have been using Lexington law firm to clear up a small issue with credit two minor credit cards less than five hundred dallors in credit a long story short three yrs later no fix no consultation no emails no phone calls but they did take payments for a service that they didn’t provide for three yrs over 3,000 dallors for the last three yrs for no fix or service to credit and poor non response to clients to whom are paying them to do a payed service garbage and a rip off don’t give them your money to do anything they don’t stand behind services and will not refund your hard earned money when you request it back for none service …. Prepare to file litigation in courts on them for fraud !!!! The one star is only there for a buyer’s beware !!!!
Owner response
We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the form below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.
They were awesome when I had the service but as soon as I no longer needed the service and cancelled my membership most of the negative items reappeared on my credit report two of which I was even sued for. They are great for a temporary fix but not so great for a true long term solution. You'd be better off contacting your debtors and making settlements or payment arrangements if you can. When you use this service you end up paying twice; you pay Lexington to for a short term solution then you still have to deal with the creditors after the negative items reappear on your credit report.
Owner response
We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please fill out the link below with your contact information and a representative will reach out. <br><br>https://forms.gle/hyMcv9RvtsAzsbgH7<br><br>Thank you.
Never could talk to a person after numerous attempts. Talked to another company they talked with had follow up calls very friendly I gave my business to them. Need people not chats on computer I am old school. Need to hear a voice