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Review Intelligence
Lighthouse Legal Services PLLC Abilene Tx review signals at a glance
CrashStory aggregates public review patterns for Lighthouse Legal Services PLLC Abilene Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.5
Total Reviews
26
PI Reviews
18
Text Reviews
26
Most common themes
gratitude
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What to check before you hire Lighthouse Legal Services PLLC Abilene Tx
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Review Snapshot
4.5
28 public reviews and 26 written reviews.
Recent Activity
Most recent written review from cableandchain !!!!!: Dec 4, 2025 (244 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 89% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
they took my money wanted more and was lost in court they didnt know what to do so i lost dont waste your money !!!!!!!!!!!!!!!!!!!!!
Owner response
We are sorry you felt that way. Please contact us with your name so we can look into your case and work to assist you. Complaints are rare, and we will do whatever it takes to rectify the situation.
I am in the military and stationed out of state, so I paid $150 for a consultation with Lighthouse Legal to handle my divorce in Taylor County. I specifically needed to know about appearing remotely. The attorney, Kristin, told me there was no way to appear virtually for my case.
This seemed wrong, so I called the Taylor County Clerk's office myself. They confirmed I absolutely could appear virtually and just needed to file the correct paperwork for it.
When I called back, I spoke with a paralegal who admitted that Kristin "did not practice in Taylor County and did not know what she was talking about." But when I updated Kristin on the bad information she gave me, she contradicted her own paralegal and claimed she did have multiple clients in that county.
Regardless of who was telling the truth, Kristin's advice was 100% wrong, and I was the one who had to do the research to find the right answer. When I asked if they could at least assist me with filing the simple paperwork—given the bad advice I paid for—they refused.
They took my $150, gave me false information, and then refused to do anything to make it right. They stole my money by not doing the job they are paid to do.
Do not trust this firm with your case.
I can't understand it. These reviews are the opposite of our experience. Time was of the essence and it took an entire week to get a return call on more than one occasion. Even then, we wouldn't get answers.
Owner response
Dear Sir or Ma’am. We are so sorry for your experience. We take each client’s experience very seriously, and we would like to talk to you since you feel like we did not meet the mark in your case. Please call us, and schedule a phone call with Barrett Thomas, our managing partner. He will do everything he can to make things right.
Divorce is the WORST. It was not something I wanted, but was something I needed. In these cases you next a compassionate and efficient legal team. My experience with Lighthouse was efficient in terms of time and productivity. I initiated divorce against my spouse and it was finalized within six months despite some challenges. I had a change of teams after mediation was complete (just personnel shifts) and my second team stepped in and seamlessly took things to the finish line. That’s a good sign! Overall, I appreciated the communication and efficiency, but personally, I appreciated the way my team handled delicate issues with sensitivity. They made the most difficult time in my life so much easier. And all of this was done virtually which was great. Once we got to mediation, it was done by Zoom anyway. I had the option to be with my team and opted against so I could be at home - it was seamless. I 100% recommend Lighthouse if you’re navigating the challenge of divorce.
Owner response
We we will make sure to show your team this wonderful review. Thank you so much!
I cannot say enough amazing things about Barrett & Kristy! They were both so amazingly helpful over an issue that occurred on a weekend. They were extremely comforting, kept me at ease in the situation and helped my fiancé and I out. They both even texted us to check in and make sure we were doing okay and were extremely reassuring. They are extremely knowledgeable in their field and they are the only attorneys that I trust. I’ve never had an attorney work so diligently and earnestly for me. These attorneys CARE! They truly care about you and helping you with whatever it is you’re going through. We are so so grateful for them.
Taylor, Kaye, and all others that helped resolve my case always responded to my emails and calls, even on weekends. I am active duty military, but that didn't change anything. They were able to make phone calls and hold virtual meeting(s) for the entire process. With their help, my case resulted in a dismissal. I am very greatful for everything they did. Thank you, all members of Lighthouse Legal.
Lighthouse represented me in an Estate probate case. They were extremely helpful and handled the case with efficiency and professionalism. They were great to work with and even gave a portion of my fees to New Hope Church (my chosen charity). I think they were top notch!
I literally could not be happier with my choice for my situation. They were very caring, communicated often, and ultimately won my case. I’d certainly hire them again.
Owner response
Thank you so much. Your kind words are greatly appreciated.
The staff at Lighthouse Legal is truly a great team. They definitely bring you a peace of mind! Chelsea was always so helpful and kind on the phone and in office. I will be telling all my friends and family to use them!
Owner response
You are the best, Rhyan. It should be noted we love using Texas Screen Printers too! Glad to help you and your biz any time.
Staff was so nice. Everyone made you feel welcomed. Erika was great! She helped us do “grown up” not so fun things BUT made it easy. Get your POA and wills done! Don’t leave the hard stuff to your kids. Thank you Erika!
Fantastic firm, amazing people, and very outstanding work! Very knowledgeable and caring of client needs. Responsiveness and great communication is one that you definitely get from these wonderful people! This firm is definitely hard working and persevering, and will go above and beyond for every one of their clients! Highly recommended to hire them!
-Kirsten Lee
I am in the military and stationed out of state, so I paid $150 for a consultation with Lighthouse Legal to handle my divorce in Taylor County. I specifically needed to know about appearing remotely. The attorney, Kristin, told me there was no way to appear virtually for my case.
This seemed wrong, so I called the Taylor County Clerk's office myself. They confirmed I absolutely could appear virtually and just needed to file the correct paperwork for it.
When I called back, I spoke with a paralegal who admitted that Kristin "did not practice in Taylor County and did not know what she was talking about." But when I updated Kristin on the bad information she gave me, she contradicted her own paralegal and claimed she did have multiple clients in that county.
Regardless of who was telling the truth, Kristin's advice was 100% wrong, and I was the one who had to do the research to find the right answer. When I asked if they could at least assist me with filing the simple paperwork—given the bad advice I paid for—they refused.
They took my $150, gave me false information, and then refused to do anything to make it right. They stole my money by not doing the job they are paid to do.
Do not trust this firm with your case.
I can't understand it. These reviews are the opposite of our experience. Time was of the essence and it took an entire week to get a return call on more than one occasion. Even then, we wouldn't get answers.