They helped me finalize some legal actions and I cant thank them enough! The transparency during the whole transaction is what really impressed me. Can't recommend them enough!
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Lighthouse Legal Services, PLLC
Waco Personal Injury Lawyer — 58 Client Reviews Analyzed
4.6(58 reviews)Lighthouse Legal Services, PLLC is a Personal Injury law firm in Waco, TX, located at 919 N Valley Mills Dr A and reachable at +1866-219-6119. Clients have rated the firm 4.6 out of 5 across 58 public Google reviews, 41 of which include written feedback. The most recent written review is from Carrie Hicks on Jan 25, 2026 (137 days ago).
Owner engagement: Lighthouse Legal Services, PLLC replies on 59% of visible Google reviews, and roughly 12% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
Named attorneys at this firm: Lighthouse Legal is the attorney most frequently named by clients in reviews of Lighthouse Legal Services, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
58 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Lighthouse Legal Services, PLLC is a personal injury law firm serving clients in Waco, Texas, located at 919 N Valley Mills Dr A 76710.
Review evidence: Clients have left 58 public Google reviews averaging 4.6 out of 5, 41 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Waco, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Lighthouse Legal; the Google Business profile for this firm is verified; 4 photos are public on Google; contact the firm to ask about consultation fees.
Contact Lighthouse Legal Services, PLLC at (866) 219-6119 or visit llslaw.com for a free case review.
58 public reviews and 41 written reviews.
Most recent written review from Carrie Hicks: Jan 25, 2026 (137 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 59% of reviews
Most replies are brief or templated, so review text matters more than response style when comparing firms.
Most recent written review from Carrie Hicks: Jan 25, 2026 (137 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
30 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Jan 25, 2026 (137 days ago). Compare that recency with the other firms you are considering.
They helped me finalize some legal actions and I cant thank them enough! The transparency during the whole transaction is what really impressed me. Can't recommend them enough!
After my initial review of Lighthouse Legal and Attorney Taylor Haeuser, I’ve noticed a few things that reinforce my concerns. The firm has been responding to other reviews but has chosen not to acknowledge or address ours, which is disappointing and concerning. It suggests a lack of accountability and transparency toward clients with negative experiences. My original issues remain the same, poor communication, lack of preparation, and a serious data incident that was never fully explained or followed up on. I stand by my experience and encourage anyone considering this firm to ask direct questions about who will handle their case, how communication will be managed, and what measures are in place to protect client information. Original post: I do not recommend Lighthouse Legal, especially attorney Taylor Hauser. My case was switched to her without notice after I had started with a different attorney, which felt unprofessional. Communication and preparation were poor, and I felt my concerns and evidence were ignored. After the case ended, I received documents with repeated errors and even a phishing email that appeared to come from the firm’s address. When I asked about it, I was told they had been hacked, but I was never notified or informed about what information might have been compromised. If you’re considering this firm, look elsewhere. Being represented by them was one of the worst experiences of my life, a costly mistake with a lasting impact. FG
I’ve used this firm twice and they have been great, both times.
919 N Valley Mills Dr A, Waco, TX 76710
Recent crash data for the area around Lighthouse Legal Services, PLLC loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Carrie Hicks: May 8, 2026 (34 days ago)
Written Reviews
10
Average Rating
4.60
Reviews (30d)
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Carrie Hicks
Personal Injury
Unknown
They helped me finalize some legal actions and I cant thank them enough! The transparency during the whole transaction is what really impressed me. Can't recommend them enough!
Grabiela Guerrero
Personal Injury
Unknown
After my initial review of Lighthouse Legal and Attorney Taylor Haeuser, I’ve noticed a few things that reinforce my concerns. The firm has been responding to other reviews but has chosen not to acknowledge or address ours, which is disappointing and concerning. It suggests a lack of accountability and transparency toward clients with negative experiences. My original issues remain the same, poor communication, lack of preparation, and a serious data incident that was never fully explained or followed up on. I stand by my experience and encourage anyone considering this firm to ask direct questions about who will handle their case, how communication will be managed, and what measures are in place to protect client information. Original post: I do not recommend Lighthouse Legal, especially attorney Taylor Hauser. My case was switched to her without notice after I had started with a different attorney, which felt unprofessional. Communication and preparation were poor, and I felt my concerns and evidence were ignored. After the case ended, I received documents with repeated errors and even a phishing email that appeared to come from the firm’s address. When I asked about it, I was told they had been hacked, but I was never notified or informed about what information might have been compromised. If you’re considering this firm, look elsewhere. Being represented by them was one of the worst experiences of my life, a costly mistake with a lasting impact. FG
Victoria Noel
Personal Injury
Unknown
I’ve used this firm twice and they have been great, both times.
Lindsay Files
Personal Injury
Unknown
Kristy was GREAT. She’s knowledgeable, reliable, and has great communication. She fixed what another lawyer messed up in way less time!!! I will forever go to her if I ever need another lawyer! USE THESE PEOPLE!!! They are GREAT :)
Chris Miller
Personal Injury
Unknown
I would recommend lighthouse legal to anyone that is in need of attorney for any reason. I personally went through a horrendous divorce that I would not wish on anyone and Kristin with the help of Melinda helped me through what I would call one of the most difficult experiences I have ever had to deal with. Unfortunately the lawsuits kept coming even after the divorce was finalized in which Taylor was able to step in and help me win my battle. These ladies have been so very helpful for me and I would not have been able to do it without them. They are very knowledgeable in their career field and will be able to help out however necessary. I cannot stress enough how much these ladies have helped me in the last 2 years of working with them. And to them I say thank you very much.
Wylie Miller
Personal Injury
Unknown
Very professional and timely. Handled my case as if I was a part of the family. My outcome was great! Definitely recommended. They even donated some of my fees to The breastcancer foundation!
Felicia Ervin
Personal Injury
Unknown
Kelsi and Taylor were beyond AMAZING in helping us out. The communication and explanations on everything truly helped our situation. I will forever call upon them if needed (hopefully not) but to know they are there is a good feeling.
Seanna Lozano
Personal Injury
Unknown
Real people who have real life experiences that give hope for a better future. They make you feel cared about but also understood. I couldn’t have asked for a better law firm to represent me in my case. Thank you Lighthouse!
Taylor Weaver
Personal Injury
Unknown
During what was undoubtedly one of the most challenging times, my lawyer Mr. Barrett and Kaye proved to be an invaluable support. They navigated through my case proceedings with sensitivity and grace. Mr.Barrett and Kaye were very thorough in their approach, making sure I understood all my options. Their genuine care and empathy made a significant difference in my experience. I am deeply grateful for their service and highly recommend them.
Aaron Thomas
Personal Injury
Unknown
5 stars isn't enough! Barrett represented me through my divorce and I don't think I could have found a better team. Their communication, knowledge and professionalism were all top-notch.
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