Johnny treated me very well and explained the process very well, giving me a lot of confidence in the legal aspects.
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Lorenz & Lorenz
Austin Personal Injury Lawyer — 1341 Client Reviews Analyzed
4.6(1341 reviews)Lorenz & Lorenz is a Personal Injury law firm in Austin, TX, located at 1515 S Capital of Texas Hwy #500 and reachable at +1512-477-7333. Clients have rated the firm 4.6 out of 5 across 1341 public Google reviews, 8 of which include written feedback. The most recent written review is from Esteban Sanchez on Jun 10, 2026 (53 days ago).
Owner engagement: Lorenz & Lorenz replies on 62% of visible Google reviews, and roughly 39% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and personal attention. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
1341 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Lorenz & Lorenz is a personal injury law firm serving clients in Austin, Texas, located at 1515 S Capital of Texas Hwy #500 78746.
Review evidence: Clients have left 1341 public Google reviews averaging 4.6 out of 5, 8 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Austin, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 53 photos are public on Google; contact the firm to ask about consultation fees.
Contact Lorenz & Lorenz at (512) 477-7333 or visit lorenzandlorenz.com for a free case review.
1,341 public reviews and 17 written reviews.
Most recent written review from Esteban Sanchez: Jun 9, 2026 (54 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 80% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Esteban Sanchez: Jun 9, 2026 (54 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 9, 2026 (54 days ago). Compare that recency with the other firms you are considering.
Johnny treated me very well and explained the process very well, giving me a lot of confidence in the legal aspects.
I’m very impressed with how kind everyone is and how thoughtful everyone has been. They’re helpful and have been very transparent about what’s to come. They even worked around an unusual request that I had about my treatment. It’s not something lawyers normally do, but they were happy to accommodate, and I was very grateful.
Laisha Serna, Megan Cerell, Deven G, and Ashley G were all amazing in the process of my case! They were great with communication and making my life easier. 10/10 experience with Lorenz and Lorenz!!
1515 S Capital of Texas Hwy #500, Austin, TX 78746
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Most recent written review from Esteban Sanchez: Jun 9, 2026 (54 days ago)
Written Reviews
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Average Rating
3.65
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Johnny treated me very well and explained the process very well, giving me a lot of confidence in the legal aspects.
Owner response
Hi, Esteban. Your feedback is highly appreciated. Thank you for the review!
Case Type Unspecified
Unknown
I’m very impressed with how kind everyone is and how thoughtful everyone has been. They’re helpful and have been very transparent about what’s to come. They even worked around an unusual request that I had about my treatment. It’s not something lawyers normally do, but they were happy to accommodate, and I was very grateful.
Owner response
Hi, Lara. We appreciate the kind words and are glad we could provide you with a positive experience!
Case Type Unspecified
Unknown
Laisha Serna, Megan Cerell, Deven G, and Ashley G were all amazing in the process of my case! They were great with communication and making my life easier. 10/10 experience with Lorenz and Lorenz!!
Owner response
Hi, Haven. Your feedback is highly appreciated. Thank you for the review!
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Unknown
The worst law firm I’ve ever dealt with. Choose someone else if you’re injured in a car wreck.
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Lorenz & Lorenz claims to be “ on top of it “. Very true. As soon as I called they jumped into action. Very thorough communication with a very personal touch. No finality yet but it is still in the process. Hopefully you don’t need an injury attorney but if you do call this firm, not a firm that rides around in private jets.
Owner response
Hi, Brad. Thank you so much for leaving us a stellar review!
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Thank you for the help from Ted, Johnny, and the entire team who helped me resolve my case.
Owner response
Hi, Yor. We are thrilled to learn that you had a positive experience with us!
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I would like to thank the attorneys, paralegals and case managers for the wonderful service afforded to me by the Lorenz and Lorenz law firm. From LaToya, Mason, and Austin to Roxanne, Abigail et al., I'm extremely grateful for your firm taking my case. This isn't the first time I've used your firm as I turned to yall back in 2018 and received the same excellent experience. Indeed Ted and the gang are truly "on top of it.* I would recommend all my friends and family needing legal services to Lorenz and Lorenz. Five stars everybody! James L
Owner response
Hi, James. Thanks for taking the time to share your positive experience. We truly appreciate it!
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Thank you for everything. Y'all did y'all's best.
Owner response
Thank you so much for your kind words, Abel. We really appreciate you taking the time out to share your experience with us.<br><br>Cheers,<br><br>Lorenz & Lorenz
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Unknown
I’m honestly really disappointed with my experience at Lorenz & Lorenz. Throughout my entire case, communication was extremely poor. I left multiple voicemails for my attorney and only ever received a call when something was already pending or being finalized. I constantly felt out of the loop and unheard. On top of that, my case took 7–8 months to settle, and even after that, there have been issues receiving my settlement checks. They were reportedly lost and even sent to the wrong department and address, which is beyond frustrating. Overall, I felt like my case wasn’t a priority. It seems like unless your case is worth a significant amount, you won’t get the attention or communication you deserve. For the amount they took—over $30k—the level of service just didn’t match up. I would not recommend them based on my experience.
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Wasted so much time when I should’ve gone to a different lawyer. That’s all I’m going to say.
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My lawyer Claudia was incredible and her Case Manager Caden was always going above and beyond for me . My family would like to thank you both for never giving up. For fighting for what I deserved. A auto accident is a bad experience but they simply made things right great communication the whole way thank you Lorenz & Lorenz !!!!!!!!!!!!!!!!!
Owner response
Hi, Steven. Thank you so much for leaving us a stellar review!
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Unknown
I had an excellent experience with Lorenz & Lorenz. I highly recommend this firm! Everyone was friendly and promptly answered my questions 5/5 guys!
Owner response
Hi, Lili. We are thrilled to learn that you had a positive experience with us!
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