Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
7 reviewsDeep sense of sadness: I was extremely disappointed in my experience. Please go to court without attorney. better to save your hard earning instead of losing everything you earned it. One of his firm attorney never tried to get thing worked out. better go on your own than any legal defense. Think twice before you hired anyone from this firm.
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Deep sense of sadness: I was extremely disappointed in my experience. Please go to court without attorney. better to save your hard earning instead of losing everything you earned it. One of his firm attorney never tried to get thing worked out. better go on your own than any legal defense. Think twice before you hired anyone from this firm.
Needing a Lawyer (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
Extremely disappointed in my experience. I found Barrett to be careless and inattentive, especially regarding critical financial issues—like failing to inform me about the tax situation on the house, which was a major oversight. It’s beyond frustrating. On top of that, his professionalism is questionable—I’ve since learned he’s had inappropriate relationships with former clients, and from what I hear, continues to do so. It felt more like a self-serving operation than someone genuinely advocating for me.
Process Transparency (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:detaileddimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinjury:surgery
Clearly states pro bono work but won’t even entertain a phone conversation about pro bono
Holistic Advocacy (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesoutcome:mentionedoutcome-type:denial_of_servicedepth:shortdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
First, I want to give a huge thank you to Mack & Associates, PLLC for the handling of my case. My case Attorney Amanda Connor, Esq. and Paralegal Sheila Gray, C.P. handled virtually everything, both in the traditional and the literal sense.
As I currently reside out of state while my case was proceeding, they made efforts to keep me informed, and establish a constant flow of communication using all tools available. Zoom, phone, email, nothing seemed off the table to make explaination or clarification more beneficial to my understanding.
Throughout my case, Amanda and Sheila gave me confidence in their expertise and experience. They both went out of their way to make my issues top priority and responded in kind. I highly recommend both the Firm and their Associates Team for anyone searching for top notch legal services. If you are looking for a practice to have your back and fight for you, look no further. Barrett Mack, Esq. and his team are my first choice.
Owner response
James, thank you so much for your kind words! We are so happy to have been able to assist you with your legal needs and are so happy to hear that we were able to successfully represent you. Best of luck to you in the future, and do not hesitate to reach out should you need any further assistance!
Communication (positive)Case # Treatment (positive)Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
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Barrett and his team are true professionals that make you feel at ease the moment you meet with them. Barrett truly went above and beyond to provide me with exceptional service and make a difficult situation easy to navigate. He is kind and compassionate but will not hesitate to fight for results. I highly recommend Barrett and his team and can honestly say I don’t know what I would have done without him throughout this process.
Owner response
Jamie, thank you for choosing Mack & Associates to assist you with your legal process. We have truly enjoyed working with you and guiding you through the legal complications. We take pride in helping our client's and achieving their goals to the best of our ability. Thank you, again. If we can be of any assistance to you in the future, please do not hesitate to contact us.
Communication (positive)Process Transparency (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
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case:personal injurystage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:surgeryinjury:physical_therapy
I cannot say enough how amazing my experience with Mack and Associates has been. The attorneys are a wonderful balance of being empathetic and tough when they need to be. The staff go out of their way to really let you know that they care and they fight hard for you, which takes an enormous amount of stress off of your shoulders. They are professional , thorough, responsive, fair, and they really care about their clients. During the recent lockdown, they did not stop working hard for me the entire time. If you need a lawyer, look no further.
Owner response
Jackie, thank you for your kind words and for choosing Mack & Associates for your legal needs. We take pride in assisting our client's. We look forward to continuing to work with you!
Communication (positive)Process Length (positive)Process Transparency (positive)Case # Treatment (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
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Very professional guys. Very helpful.
Process Transparency (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive