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Makkabi Law Group Apc Burbank Ca review signals at a glance
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Average Rating
4.4
Total Reviews
47
PI Reviews
47
Text Reviews
47
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Review Snapshot
4.9
324 public reviews and 47 written reviews.
Recent Activity
Most recent written review from Izzy Barragan: Mar 13, 2026 (119 days ago)
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Response Behavior
Replies on 5% of reviews
100% of the visible replies look at least somewhat personalized instead of fully templated.
Makkabi Law Group Apc Burbank Ca client reviews
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Multi-tag filters use OR matching across all assigned classification tags.
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All47 reviews
4.4
Most recent written review from Izzy Barragan: Mar 13, 2026 (119 days ago)
Written Reviews
47
Average Rating
4.40
Reviews (30d)
0
Reviews (90d)
0
Older Archive
47
Assigned Tags (82)
Showing 47 of 47 written reviews.
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
My car was totaled by a distracted uninsured driver.
Makkabi Law Group helped me get fair compensation for my car and got me in the best medical care for my injures. My settlement was fast, smooth and they guided me every step of the way. If you need legal representation, definitely come to them.
Owner response
Thank you, Izzy, for sharing your experience and for trusting Makkabi Law Group during such a difficult time. We’re glad we could help secure fair compensation, connect you with quality medical care, and guide you through a smooth, timely settlement. Your recommendation means a great deal to our team. We remain committed to helping others recover after an accident.
case:car accidentstage:post_settlementresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:positivedepth:mediumdimension:ProcessLengthdimension-sentiment:ProcessLength:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinsurance:uninsured drivermedical:medical carecompetitor:makkabi law group
Isabel handled my case and guided me through every step of the process. My case has now settled, and I’m pleased with the outcome. Isabel has been incredible and will 100% recommend this firm because of her.
Owner response
Thank you, Kassandra, for taking the time to share your experience and for recommending our firm. We’re delighted that Isabel guided you through every step and that you’re pleased with the settlement—your kind words will be shared with her. If you need anything further in the future, please don’t hesitate to reach out.
Process Transparency (positive)Needing a Lawyer (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Excellent service and very attentive...I recommend them 100%
Owner response
Thank you so much for your recommendation and kind words. We're glad to hear you had a positive experience with our service. We are committed to providing quality service to all our customers. We hope to see you again soon.
Choosing Right Firm (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Angie and her team are hands down the best. Prompt calls back , detailed explanations, everything she said she was going to do she did. I felt like I was the only client they had. I don't know if she went above and beyond however it sure felt like it.
Thanks Angie and David.
Owner response
Thank you for your kind words, Edward. We're thrilled to hear that Angie and the team were able to provide you with such attentive and detailed service. Your satisfaction is our top priority, and it's wonderful to know that you felt valued as a client. We appreciate your support and look forward to serving you again in the future.
My experience was terrible, the insurance company initially told me that neither party was at fault, so I had to seek help from this law firm, the insurance company knowing that I had a representative, regarding the accident, they paid almost immediately, so my check, they sent it to the lawyers' offices, everything was going well, up to that point, I received physical therapy, which was more the trip I made to what the chiropractor really did to me, then they did an MRI, then they sent me to a pain doctor, they were the only people I saw personally, then when negotiating with the supposed doctors, who had treated me it turns out that 6 treated me of which I never saw the other 3, I never received medicine for my pain, since my injury was in my neck and part of my back, the only thing I received was physical therapy, to make a long story short, of the money I received from the insurance company they gave me 5th of what the insurance company paid, being all the Check for the lawyers who charged 40 percent of their fees and the supposed doctors that I never saw, who also kept their cut, that is my experience with said law firm and they still send me a letter where they tell me what my experience was and if I can refer them to family and friends, I would never refer anyone to these people, who are the ones who benefited the most from my case, since I still suffer from pain in my neck and back and my case is already closed
Owner response
We sincerely apologize for your experience. Your feedback is important to us, and we take situations like yours very seriously. We strive to ensure our clients receive the care and communication they deserve throughout the legal process. Please know that we will review your case internally to understand what went wrong and how we can improve moving forward. Thank you for bringing this to our attention.
Process Transparency (negative)Fee Transparency (negative)Needing a Lawyer (negative)Settlement Confusion (negative)Holistic Advocacy (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Show all assigned tags (24)
case:accident claimstage:post_verdictresponse:personalizedsentiment:negativestory:storyclient:likely_clientpi:yessettlement:1/5th of payoutdepth:essaydimension:ProcessTransparencydimension-sentiment:ProcessTransparency:negativedimension:FeeTransparencydimension-sentiment:FeeTransparency:negativedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:negativedimension:SettlementConfusiondimension-sentiment:SettlementConfusion:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negativeinjury:physical_therapyinsurance:insurance companymedical:doctorsmedical:chiropractormedical:pain doctor
I would like to thank the team for handling my wife’s case. The team under Isabel Ruiz handled her case well. I would like to thank her assistant Oscar
as well for taking our calls and keeping us updated.
Owner response
Thank you for your kind words, Miguel. We're delighted to hear that Isabel and Oscar provided you and your wife with the support you needed during this process. Your appreciation will be shared with the team, and it motivates us to continue delivering excellent service. If you need anything further, please don't hesitate to reach out.
Communication (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
After having a bad accident on the night of Christmas day I was unable to get the representation i was referred by my Uber driver. I spoke with them and even reached out days later to no effect. I discovered Makkabi Law Group online and they visited me about a day later. The initial response was very welcoming and as I made progress with my case the relationship between me and my case manager became better and better. Josselin has been there to answer my questions, help me with obstacles and guide me through this entire process now coming to conclusion. Makkabi Law Group and specifically my case manager Josselin have been a god send. I tell anyone injured in an accident not to go through insurance but to get representation and Makkabi Law Group is great at what they do!
Owner response
Thank you for sharing your experience with Makkabi Law Group. We are thrilled to hear that you felt welcomed and supported throughout your case. Josselin and our team strive to provide the best representation possible, and it’s rewarding to know that we made a positive impact in your situation. Your recommendation means a lot to us, and we appreciate your trust in our services. If you need anything further, please do not hesitate to reach out.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (23)
case:accidentstage:pre_intakeresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settlementpre-client:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:soft_tissuedate:christmas daymedical:doctorscompetitor:makkabi law group
It's been 2 years since my accident and my representative Isabel Ruiz has only had contact with her 3 times at most, she never answers my calls, she's always at lunch, busy with a client, she's in an emergency, she's on vacation and she changes assistants every moment, I left messages and they never return my call, the last time I spoke with her she couldn't check on my case because the internet went down, and her assistants don't help in the least, they all answer the same. If she does not want or is not interested in working on my case, which I do not think there is much work left since the check from the other insurance company was already sent to them 6 MONTHS ago... they notified me, I would like to speak with another person who is more professional and can assist me and follow up on my case! I have asked and tried to speak with a supervisor or someone higher up than Isabel to help me and they say that she is the only one in charge and the supervisor of the place. If that is the case, I do not understand why she has this type of people with such poor professional ethics and does NOT give priority to clients. I see many good references from other people but the truth is I have not had ANY luck.
Owner response
We are deeply sorry to hear about your negative experience and understand how frustrating it must be. Your case is important to us, and we want to ensure you receive the attention you deserve. We will work to improve our communication and follow up on your request to have another representative take over your case. We appreciate your feedback, as it helps us identify areas where we need to improve. Your satisfaction is our priority, and we are committed to resolving this situation as quickly as possible.
Communication (negative)Process Length (negative)Case # Treatment (negative)Needing a Lawyer (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
When I was rear ended by a drunk driver. Makkabi Law Group was there to represent me. They helped me settle my property damage claim and connected me with the best providers for my injuries. So content with their work, I definitely recommend them. Jasmin was amazing!
Owner response
Thank you for your kind words and for taking the time to share your experience. We're glad to hear that our team, including Jasmin, was able to assist you effectively during such a challenging time. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out.
Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Show all assigned tags (16)
case:auto accidentstage:unknownresponse:personalizedsentiment:positivestory:storyclient:likely_clientpi:yesoutcome:mentionedoutcome-type:settleddepth:mediumdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinsurance:liberty mutualcompetitor:makkabi law group
Excellent Group. Especially Ms Jasmin who took care of us every step of the way! Highly recommend this place and their staff. You won’t be disappointed 10/10
Owner response
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience, especially with Ms. Jasmin. Your recommendation means a lot to us, and we look forward to serving you again in the future.
The Makkabi Law Group is great. Especially Jasmin, the case manager, demonstrated exceptional professionalism and care throughout the entire process. She took the time to explain each step to me in a clear and approachable manner, ensuring that I fully understood my options.
Her consistent follow-up and thoughtful communication provided me with reassurance and confidence as the case progressed. I truly appreciated her dedication, patience, and kindness, which made a challenging experience much more manageable. I am sincerely grateful for her outstanding support and can highly recommend them for any future clients
Owner response
Thank you for your wonderful feedback, Maria. We're thrilled to hear that Jasmin provided you with exceptional support and clarity throughout your case. Her professionalism and dedication are exactly what we strive for at Makkabi Law Group. We appreciate your recommendation and are glad we could assist you during this challenging time. Your satisfaction is our top priority, and we look forward to serving you and others in the future.
case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:CaseNumberTreatmentdimension-sentiment:CaseNumberTreatment:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:the makkabi law group
Working with Makkabi Law Group has been an excellent experience. From the first phone call to the final stages of my case
Jasmin made sure I was fully informed, kept me up to date with the process of my case. It made me feel like I could fully understand what was happening the entirety of the time. Truly, she was wonderful. Very knowledgeable and detailed during this stressful time.
I highly recommend Jasmin over at Makkabi Law Group to anyone looking for a trustworthy legal team
Owner response
Thank you for your kind words, Rosario. We're thrilled to hear that Jasmin provided you with exceptional service and support throughout your case. Our team strives to keep clients informed and at ease during what can be a stressful process. Your recommendation means a lot to us, and we appreciate your trust in Makkabi Law Group.
Communication (positive)Process Transparency (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (18)
case:personal_injury_generalstage:unknownresponse:personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessTransparencydimension-sentiment:ProcessTransparency:positivedimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positiveinjury:physical_therapycompetitor:makkabi law group
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All47 reviews
4.4
Most recent written review from Izzy Barragan: Mar 13, 2026 (119 days ago)
What Reviewers Consistently Praise
Care for the whole situation
Mentioned in 30 reviews, with an average 4.5-star rating when clients talk about this theme.
Communication and updates
Mentioned in 19 reviews, with an average 4.6-star rating when clients talk about this theme.
Clear next steps
Mentioned in 19 reviews, with an average 4.4-star rating when clients talk about this theme.
Questions To Check When Comparing Firms
Ask about care for the whole situation
30 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
Ask about clear next steps
19 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
The firm does not answer every review
32 reviews currently have no visible owner response, so the written feedback matters more than response style.
My car was totaled by a distracted uninsured driver.
Makkabi Law Group helped me get fair compensation for my car and got me in the best medical care for my injures. My settlement was fast, smooth and they guided me every step of the way. If you need legal representation, definitely come to them.
Isabel handled my case and guided me through every step of the process. My case has now settled, and I’m pleased with the outcome. Isabel has been incredible and will 100% recommend this firm because of her.