Mark and team are great
Analyzing Data...
Analyzing Data...
Request a free case review from Mark Lee Smith Pa in Pensacola, Florida.
Mark Lee Smith Pa
Pensacola Personal Injury Lawyer — 29 Client Reviews Analyzed
4.0(29 reviews)Mark Lee Smith Pa is a Personal Injury law firm in Pensacola, FL, located at 224 E Garden St STE 3 and reachable at +1850-469-1677. Clients have rated the firm 4.0 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Dave Kelley on May 8, 2026 (86 days ago).
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
Mark Lee Smith Pa is a personal injury law firm serving clients in Pensacola, Florida, located at 224 E Garden St STE 3 32502.
Review evidence: Clients have left 29 public Google reviews averaging 4.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Pensacola, Florida firms before you decide.
Contact Mark Lee Smith Pa at (850) 469-1677 for a free case review.
29 public reviews and 20 written reviews.
Most recent written review from Dave Kelley: Oct 3, 2025 (303 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Dave Kelley: Oct 3, 2025 (303 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Oct 3, 2025 (303 days ago). Compare that recency with the other firms you are considering.
Mark and team are great
I called Mr. Smith’s office a couple of times, and left voicemails -no response. I finally was able to speak to someone who gave me an appointment for today at 3 pm and stated Mr. Smith would be calling me. He also stated he would be sending me an email that needed to be completed and returned to the office via email, so Mr. Smith could have a better idea of what legal assistance I was requesting. I did not receive the email, called the office the next day and once again left a voicemail-still no response. Mr. Smith never called me at the scheduled time. Unfortunately, I am disappointed and would not recommend this law office.
Review for Mark Lee Smith PA: I called the office midweek and left a voicemail but never received a callback. On Friday, after work, I went in person and was met with a very rude front desk secretary. She refused to let me schedule an appointment, saying there were already people in the office. I understand that the lawyer may have been busy with appointments, but the front desk staff should still be available to help clients schedule their appointments, especially during office hours of 9 a.m. to 5 p.m. There was plenty of time for her to assist me, yet she didn’t. The lack of professionalism and proper client service left me no choice but to go elsewhere for legal help. I will not be returning and would caution others about this experience.
224 E Garden St STE 3, Pensacola, FL 32502
Recent crash data for the area around Mark Lee Smith Pa loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Dave Kelley: Oct 3, 2025 (303 days ago)
Written Reviews
20
Average Rating
4.05
Reviews (30d)
0
Reviews (90d)
0
Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
1 star
4
2 star
1
3 star
0
4 star
0
5 star
15
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Mark and team are great
Case Type Unspecified
Unknown
I called Mr. Smith’s office a couple of times, and left voicemails -no response. I finally was able to speak to someone who gave me an appointment for today at 3 pm and stated Mr. Smith would be calling me. He also stated he would be sending me an email that needed to be completed and returned to the office via email, so Mr. Smith could have a better idea of what legal assistance I was requesting. I did not receive the email, called the office the next day and once again left a voicemail-still no response. Mr. Smith never called me at the scheduled time. Unfortunately, I am disappointed and would not recommend this law office.
Case Type Unspecified
Unknown
Review for Mark Lee Smith PA: I called the office midweek and left a voicemail but never received a callback. On Friday, after work, I went in person and was met with a very rude front desk secretary. She refused to let me schedule an appointment, saying there were already people in the office. I understand that the lawyer may have been busy with appointments, but the front desk staff should still be available to help clients schedule their appointments, especially during office hours of 9 a.m. to 5 p.m. There was plenty of time for her to assist me, yet she didn’t. The lack of professionalism and proper client service left me no choice but to go elsewhere for legal help. I will not be returning and would caution others about this experience.
Case Type Unspecified
Unknown
Personable folks. Polite and professional
Case Type Unspecified
Unknown
Horrible experience for small claims court nothing was explained he gave false hope and then appeared in court and did absolutely nothing didn’t even speak other than his name. We would have been in the same position without him at all. If I could give 0 stars I would.
Case Type Unspecified
Unknown
Very friendly and helpful.
Case Type Unspecified
Unknown
I had such a relaxing experience doing my will with Mr. Smith, he and his staff were professional and very knowledgeable throughout the whole process. All of my questions were answered and I am very confident when the day comes, my kids will be just fine.
Case Type Unspecified
Unknown
If you have any legal issues this is the law firm to contact. All of the staff goes out of their way to give their clients the best possible service. I am so thankful for this law firm
Case Type Unspecified
Unknown
EXCELLENT!!! You will not be disappointed. He and his staff work hard and respond extremely quickly. I will use him every time!!!!
Case Type Unspecified
Unknown
I've gone to battle with Mr. Smith and his staff in three cases and we won. He is very open to suggestions and his staff is very caring. I will use him for any issues I have. Thank you Mark!
Case Type Unspecified
Unknown
Great Staff - excellent communication. Handled my divorce smoothly and quickly. Definitely recommend
Case Type Unspecified
Unknown
Mr Smith and his staff are amazing! They took time to explain every little detail of my last will and testament and all of the extras that go with it. I learned about the ladybird deed which is something that helps keep my property out of probate court. It’s one of the easiest processes that I’ve experienced for this critically, important, life-changing document, which will live on forever.
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Pensacola, Florida.
View All Pensacola LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 302d ago
stable