Mark Lee Smith Pa Pensacola Fl review signals at a glance

Mark and team are great

I called Mr. Smith’s office a couple of times, and left voicemails -no response. I finally was able to speak to someone who gave me an appointment for today at 3 pm and stated Mr. Smith would be calling me. He also stated he would be sending me an email that needed to be completed and returned to the office via email, so Mr. Smith could have a better idea of what legal assistance I was requesting. I did not receive the email, called the office the next day and once again left a voicemail-still no response. Mr. Smith never called me at the scheduled time. Unfortunately, I am disappointed and would not recommend this law office.

Review for Mark Lee Smith PA: I called the office midweek and left a voicemail but never received a callback. On Friday, after work, I went in person and was met with a very rude front desk secretary. She refused to let me schedule an appointment, saying there were already people in the office. I understand that the lawyer may have been busy with appointments, but the front desk staff should still be available to help clients schedule their appointments, especially during office hours of 9 a.m. to 5 p.m. There was plenty of time for her to assist me, yet she didn’t. The lack of professionalism and proper client service left me no choice but to go elsewhere for legal help. I will not be returning and would caution others about this experience.

Personable folks. Polite and professional

Horrible experience for small claims court nothing was explained he gave false hope and then appeared in court and did absolutely nothing didn’t even speak other than his name. We would have been in the same position without him at all. If I could give 0 stars I would.

Very friendly and helpful.

I had such a relaxing experience doing my will with Mr. Smith, he and his staff were professional and very knowledgeable throughout the whole process. All of my questions were answered and I am very confident when the day comes, my kids will be just fine.

If you have any legal issues this is the law firm to contact. All of the staff goes out of their way to give their clients the best possible service. I am so thankful for this law firm

EXCELLENT!!! You will not be disappointed. He and his staff work hard and respond extremely quickly. I will use him every time!!!!

I've gone to battle with Mr. Smith and his staff in three cases and we won. He is very open to suggestions and his staff is very caring. I will use him for any issues I have. Thank you Mark!

Got me in the same day I called, excellent service, very professional staff.

Excellent Experience with Mark Lee Smith, Esq.. Mr. Smith is very knowledgeable and clearly articulates options to pursue. His staff is responsive, very much on top of things and follows through without needing to follow up. Super rare these days to find such excellent customer service!