Case Type Unspecified
Unknown
Mark and team are great
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Review Intelligence
CrashStory aggregates public review patterns for Mark Lee Smith Pa Pensacola Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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29 public reviews and 24 written reviews.
Most recent written review from Dave Kelley: Oct 3, 2025 (394 days ago)
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Most recent written review from Dave Kelley: Oct 3, 2025 (394 days ago)
Written Reviews
24
Average Rating
4.17
Reviews (30d)
0
Reviews (90d)
0
Older Archive
24
Assigned Tags (3)
Showing 24 of 24 written reviews.
1 star
4
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1
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4 star
1
5 star
18
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Mark and team are great
Case Type Unspecified
Unknown
I called Mr. Smith’s office a couple of times, and left voicemails -no response. I finally was able to speak to someone who gave me an appointment for today at 3 pm and stated Mr. Smith would be calling me. He also stated he would be sending me an email that needed to be completed and returned to the office via email, so Mr. Smith could have a better idea of what legal assistance I was requesting. I did not receive the email, called the office the next day and once again left a voicemail-still no response. Mr. Smith never called me at the scheduled time. Unfortunately, I am disappointed and would not recommend this law office.
Case Type Unspecified
Unknown
Review for Mark Lee Smith PA: I called the office midweek and left a voicemail but never received a callback. On Friday, after work, I went in person and was met with a very rude front desk secretary. She refused to let me schedule an appointment, saying there were already people in the office. I understand that the lawyer may have been busy with appointments, but the front desk staff should still be available to help clients schedule their appointments, especially during office hours of 9 a.m. to 5 p.m. There was plenty of time for her to assist me, yet she didn’t. The lack of professionalism and proper client service left me no choice but to go elsewhere for legal help. I will not be returning and would caution others about this experience.
Case Type Unspecified
Unknown
Personable folks. Polite and professional
Case Type Unspecified
Unknown
Horrible experience for small claims court nothing was explained he gave false hope and then appeared in court and did absolutely nothing didn’t even speak other than his name. We would have been in the same position without him at all. If I could give 0 stars I would.
Case Type Unspecified
Unknown
Very friendly and helpful.
Case Type Unspecified
Unknown
I had such a relaxing experience doing my will with Mr. Smith, he and his staff were professional and very knowledgeable throughout the whole process. All of my questions were answered and I am very confident when the day comes, my kids will be just fine.
Case Type Unspecified
Unknown
If you have any legal issues this is the law firm to contact. All of the staff goes out of their way to give their clients the best possible service. I am so thankful for this law firm
Case Type Unspecified
Unknown
EXCELLENT!!! You will not be disappointed. He and his staff work hard and respond extremely quickly. I will use him every time!!!!
Case Type Unspecified
Unknown
I've gone to battle with Mr. Smith and his staff in three cases and we won. He is very open to suggestions and his staff is very caring. I will use him for any issues I have. Thank you Mark!
Case Type Unspecified
Unknown
Great Staff - excellent communication. Handled my divorce smoothly and quickly. Definitely recommend
Case Type Unspecified
Unknown
Mr Smith and his staff are amazing! They took time to explain every little detail of my last will and testament and all of the extras that go with it. I learned about the ladybird deed which is something that helps keep my property out of probate court. It’s one of the easiest processes that I’ve experienced for this critically, important, life-changing document, which will live on forever.
Most recent written review from Dave Kelley: Oct 3, 2025 (394 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
24 reviews currently have no visible owner response, so the written feedback matters more than response style.
The newest written review in this dataset is from Oct 3, 2025 (394 days ago). Compare that recency with the other firms you are considering.
Mark and team are great
I called Mr. Smith’s office a couple of times, and left voicemails -no response. I finally was able to speak to someone who gave me an appointment for today at 3 pm and stated Mr. Smith would be calling me. He also stated he would be sending me an email that needed to be completed and returned to the office via email, so Mr. Smith could have a better idea of what legal assistance I was requesting. I did not receive the email, called the office the next day and once again left a voicemail-still no response. Mr. Smith never called me at the scheduled time. Unfortunately, I am disappointed and would not recommend this law office.
Review for Mark Lee Smith PA: I called the office midweek and left a voicemail but never received a callback. On Friday, after work, I went in person and was met with a very rude front desk secretary. She refused to let me schedule an appointment, saying there were already people in the office. I understand that the lawyer may have been busy with appointments, but the front desk staff should still be available to help clients schedule their appointments, especially during office hours of 9 a.m. to 5 p.m. There was plenty of time for her to assist me, yet she didn’t. The lack of professionalism and proper client service left me no choice but to go elsewhere for legal help. I will not be returning and would caution others about this experience.