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Review Intelligence
CrashStory aggregates public review patterns for Mason Law Spokane Wa so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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18 public reviews and 13 written reviews.
Most recent written review from JSB & Co. LLC: Nov 5, 2025 (221 days ago)
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Replies on 67% of reviews
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Most recent written review from JSB & Co. LLC: Nov 5, 2025 (221 days ago)
Written Reviews
10
Average Rating
4.20
Reviews (30d)
0
Reviews (90d)
0
Older Archive
10
Assigned Tags (48)
Showing 10 of 13 written reviews.
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8
Reviews older than 30 days are kept available in pages of 12.
Personal Injury
Unknown
The absolute best !
Personal Injury
Unknown
Amazing job!! They are amazing at everything they do!!@ thank you sooo much! I highly recommend Mason law to anyone in need of legal assistance or advice.
Owner response
Thank you! :)<br>Thank you! :)<br>
Personal Injury
Unknown
Craig and Lori are great. They were lighting quick with answers to my questions. Craig was patient, professional and guided me smoothly thru this difficult process. He was always conscious to keeping his billing reasonable. I couldn't haven happier with his service.
Owner response
Thank you!
divorce and custody
Unknown
Both Craig And Lori Mason are wonderful people. At a very emotional time in my life, they were patient and knew the proper times to take action and when to let things cool off. Divorce and custody can be a messy process, and I recommend you consider Mason Family Law to help you review your options and guide you to a easier transition of separation and organization of a stressful time in your life. My advice: listen to these attorneys and heed their advice carefully and follow their direction to the ‘T’. Would 110% recommend to anyone feeling despondent and in need of help, even in a financial crunch.
Owner response
Thank you!
custody battle
Unknown
I have been using Mason law for a custody battle and in my opinion they are some of the best attorneys I have ever hired. They are taking immediate action with very quick response time. It’s a family operated team of highly educated individuals that I will be returning too if ever needed. Thanks Lori and Craig!
Owner response
Thanks, Justin!
Personal Injury
Unknown
Call to get help on a family matter. I was informed that he did not have time. Unwilling to even leave me in a direction. Very very unprofessional.
Owner response
I am sorry you felt that way, but without a case name, or idea of what kind of action was at issue, I could not interrupt my current busy flow of work to make further inquiries. My staff spent 20 to 25 minutes with you trying to identify the issues and the type of case. That was all we could spare at the moment. The crush of work is intense, and we cannot take all cases. Best of luck!
Personal Injury
Unknown
Very rude receptionist couldn't even take a minute to listen to my question thoroughly and giving me advice to go to another legal company which told me to call them and she's unwilling to help... And if you were closed why did she answer the phone?......
Owner response
We were closed today (Monday, MLK DAY). Good luck!
Personal Injury
Unknown
I highly recommend craig and lori! They are amazing and genuinely care! They took my case last minute and have been extraordinary throughout the entire process! They care about their clients and will fight hard for you!!
Owner response
Thanks! :)
Personal Injury
Unknown
Craig mason and his wife Lori have been amazing. They are efficient, to the point, honest, and diligent. Very impressed by the level at which they care. Highly recommend them!!!!
Owner response
Thank you.
Personal Injury
Unknown
Great lawyer and paralegals.
Owner response
Thank you very much.
Most recent written review from JSB & Co. LLC: Nov 5, 2025 (221 days ago)
Mentioned in 7 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 4.4-star rating when clients talk about this theme.
Mentioned in 5 reviews, with an average 5.0-star rating when clients talk about this theme.
5 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
7 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
11 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The absolute best !
By far, hands down the best attorney I have ever seen in action on our case. He is tough, quick to get things done, very responsive, and is known in the area as being someone other attorneys don't want to go up against. You absolutely get what you pay for and then some! We highly recommend him for your own civil and criminal needs. Update: Still working hard for us. Since we hired him I have come to know him a little better. I appreciate how sneaky, and how skilled, he is at timing. He has been extremely patient working our case and having to keep our family calm through the ups and downs of family law. He knows "things" that keep our case ahead of the opposition. 5+ STARS! I'd give him more if there were more to click. I'll be back with final update in about a month. Final Update: Our time with Craig is coming to a close, and a new chapter of the saga continues in a new county. I stand by what I originally stated. This man is kind, patient with people with disabilities, and firmly understanding. He has held back 3 attorneys in 2 years, and kept our case ahead of the game. He is knowledgeable in family law cases, works beyond what any other attorney would consider doing. The retaining fee is a drop in the bucket compared to the amount of time he puts into a case. In the past few weeks I have had an opportunity to get to know Lori. What a woman! Craig's dedication to his clients is something I'm amazed Lori can keep up with. She supports and respects his career,, and , in turn, works as hard as he does for his clients.There hasn't been a day that has gone by that I haven't made it a point to thank God for putting Mason Law in our lives for this leg of our journey.
Amazing job!! They are amazing at everything they do!!@ thank you sooo much! I highly recommend Mason law to anyone in need of legal assistance or advice.