McNutt Law Firm PLLC New Braunfels Tx review signals at a glance

If you’re going through a difficult situation and need a family court attorney employ this law firm! Melsya was amazing in handling my case and trust me when I say it wasn’t an easy one. From start to finish everyone at McNutt was amazing. My outcome was as good as it was going to get and Melysa fought for me and my kids. I’m not going to lie, this was VERY expensive but if you can swing it, well worth it I promise. Thank you to everyone at McNutt.

McNutt Law Firm is truly AWESOME! They go above and beyond to make sure I understand everything they are doing on my behalf, and they always keep me informed about what’s happening in my case. Their staff is incredibly knowledgeable and helpful—every time I call with a question, they take the time to make sure I get a clear and complete answer. I feel confident and supported knowing that McNutt Law Firm is on my side. Way to go, McNutt Law Firm!

Looking for a firm that will unequivocally take up your case and provide solid results? Look no further. McNutt Law Firm has handled two cases for me, the latter being a complicated divorce regarding child custody and property division. Their integrity and tenacity is second to none. Thank you so much for turning a heart breaking situation into hope and happiness.

I highly recommend the McNutt Law Firm. They demonstrate a fierce commitment to protecting their clients rights! They are keenly aware that legal fees can be costly and are conscious of the actions they take on behalf of their clients. Their dedication to client satisfaction and their professional approach are truly exceptional.

I can’t thank this law firm enough for all the help they gave me pertaining to my case. They firm is extremely professional, caring, and always made sure we understood every step of the process. The attorneys and staff are extremely knowledgeable and helpful with everything I had questions on or needed. They truly treated me with respect and showed they care which made a difficult situation so much easier to get through. Thanks to their hard work, I had a great outcome. I highly recommend them to anyone looking for a law firm that really cares about their clients.

Jacqui only cares about money, she doesn't care about you, your family or your case; if she doesn't get paid in full she will not work with you. Juliana is the only good lawyer but dealing with the firm in general is an absolute mess, they have sub par staff that communicate like their in high school, they give attitude and have no idea what they are doing. This firm will do whatever is easiest for them, they will never go out of their way to help you. You will be charged double the price if you choose this firm; if you make a phone call, two lawyers will be on the phone, if you have court two lawyers will be at court. If you're looking for a place to blow all your money and put you in a worse spot than when you started then choose this firm.

Juliana Johnson and the team at McNutt Law Firm have been outstanding. From our initial consultation she provided clear guidance, genuine care, and demonstrated her knowledge and experience in challenging child custody suits. Even though our case is still ongoing, we have already experienced positive progress and tremendous relief thanks to her dedication and responsiveness. Juliana has shown how she fights for her clients in court, and her professionalism and compassion have made a stressful process much easier to navigate.

Honest Review of The McNutt Law Firm I hired The McNutt Law Firm in 2024 to handle my custody case, and it turned out to be one of the worst decisions I’ve ever made. My daughter’s mother had spent years trying to keep me out of her life. Since her birth in 2018, we had been in and out of court, and I had already worked with 4–5 different law firms—spending over $25,000 just to gain small steps forward. Even then, her mother still had nearly full control of all rights and duties. When I hired McNutt Law, they quickly filed for a temporary restraining order that finally allowed me to spend more meaningful time with my daughter. At first, I thought this was a turning point. But my experience with the firm quickly revealed otherwise. Outrageous Billing Practices From the beginning, they told me it would cost about $8,000 to get through temporary orders. By the end, I had spent over $45,000—and still did not have final orders—because they filed to withdraw before finishing the job. Their billing was excessive and unreasonable. I was nickeled and dimed for everything: hundreds of small charges, $5–$10 here, $15 there, just for short emails or quick phone calls. Instead of receiving consistent monthly invoices, they only sent bills every 2–3 months, each filled with vague line items and inflated totals. Whenever I questioned these charges, they didn’t explain—they accused me of being “abusive.” On top of that, they sent two attorneys to every hearing and billed me for both, even though only one was needed. Worse, they failed to address important issues in the temporary orders, which forced us back into court later—and I was billed again for their mistakes. Financial Strain and Retainer Trap They put me on a $2,000/month retainer directly drafted from my business checking account. After nearly a year of paying, I was still over $12,000 in the hole. Eventually, I had to drain money I had saved for a down payment on a home just to keep up with their fees. Even after paying tens of thousands, they made a clerical error on a pre-authorization for my final payment. Instead of owning the mistake, they harassed me, accused me of lying, and threatened to remove any discounts and sue me for more money—all over a $5,000 balance after I had already paid them more than $45,000. Negligence and Lack of Support While I did receive credit for my back child support (minus interest, about $10,000), McNutt Law refused to help update the figures with the Attorney General. That refusal directly prevented me from getting a passport and delayed me from qualifying for a mortgage loan. When I asked them to help with the Attorney General, they sent me on a wild goose chase—telling me to call myself, only for me to spend hours on hold before learning that the OAG couldn’t even speak to me because McNutt was my attorney of record. When I asked for a small billing adjustment to reflect my wasted time and lost wages, I was once again accused of being “abusive.” Disrespect in Court To make matters worse, when things fell apart, attorney Melysa openly disrespected me in court—asking Judge Hays to “warn me about court procedures” and even implying I was being violent. It was unprofessional, humiliating, and completely unnecessary. The Bottom Line At one point, the firm even told me I was “ungrateful” because they had secured custody for me. The truth is this: given the facts of my case—including the mother’s involvement with a registered sex offender—ANY competent attorney could have achieved the same results, at a fraction of the cost. McNutt Law did nothing exceptional. Instead, they exploited my situation, drained my finances, and walked away before finishing the job. Stay far away from The McNutt Law Firm. They will nickel-and-dime you, drag cases out unnecessarily, and turn on you the moment you start questioning their billing.

Jonathan Jordan at McNutt Law Firm was professional, knowledgeable, and genuinely invested in my case from start to finish. He took the time to understand not only the facts but also the personal impact the situation had on me and my family. Jonathan was responsive, explained legal processes in clear terms, and made sure I understood my options at every stage. His attention to detail, calm but assertive approach, and willingness to stand his ground were invaluable in achieving a favorable outcome. Jonathan is not easily intimidated and would not allow the opposing attorney to bully or derail the process. He handled a very stressful and complex matter with professionalism and empathy, ensuring my voice was heard and my rights were protected. If you’re looking for an attorney who combines legal skill, and the tenacity to stand firm, Jonathan Jordan is an excellent choice.

Wouldn’t recommend. I’ve waited months before putting a review to make sure there aren’t extra emotions in it. My case turned a little more complicated than I initially thought it would be so it was understandable why I was first given a young attorney. However once things got complicated, someone else should have stepped in. My money was not used properly such as being told I was only going to be in the office for an hour but it ended up being over 2 hours. They could have been more respectful with sticking to the time I was told. I wasted a bunch of time giving information over and over again as if my intake paperwork was never read. Plenty of examples to give. Out almost $20k and didn’t even get permanent orders.

Best law firm around. They stood ten toes by my side through my divorce case and subsequent litigation to modify parent/child relationship. Every mediation, deposition, and court hearing were made way less stressful with Juliana and Jonathan in my corner. In the end we won, and my family is forever grateful. Your search for a legal team should stop with McNutt Law Firm. They are fair, honest, and will fight tooth and nail for your you and your family.

My family and I worked with Melysa for our attorney. She was great to work with; quick to respond when we had a question, knowledgeable which helped calm our anxieties, and helped us achieve a result far better than we expected. I highly recommend her as she helped us during an uncertain time with compassion and wealth of information.