Karla is one of the best people I've ever worked with. Total asset!
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Messner Reeves LLP
Colorado Springs Personal Injury Lawyer — 33 Client Reviews Analyzed
4.2(33 reviews)"Free Consultation"
Messner Reeves LLP is a Personal Injury law firm in Colorado Springs, CO, located at 14 N Sierra Madre St Suite B, Colorado Springs, CO 80903 and reachable at +1719-505-7847. Clients have rated the firm 4.2 out of 5 across 33 public Google reviews, 31 of which include written feedback. The most recent written review is from Shawn Bradley on Mar 6, 2026 (102 days ago).
What reviewers consistently praise: care for the whole situation, clear next steps, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Brenda Bartels, Messner Reeves and Colorado Springs are the attorneys most frequently named by clients in reviews of Messner Reeves LLP.
Fees: Messner Reeves LLP offers a free initial case review. Personal injury firms in Colorado typically work on a contingency fee (33%–40% of any recovery) — meaning you pay no legal fees unless the firm wins or settles your case. Confirm the exact contingency percentage and any medical-lien policies during your consultation.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
33 reviews
Years Experience
Practice Areas
Office Location
Counties Served
Consultation
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33 public reviews and 31 written reviews.
Most recent written review from Shawn Bradley: Mar 6, 2026 (102 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Shawn Bradley: Mar 6, 2026 (102 days ago)
Mentioned in 16 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 4.3-star rating when clients talk about this theme.
Mentioned in 9 reviews, with an average 4.6-star rating when clients talk about this theme.
12 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
6 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
33 reviews currently have no visible owner response, so the written feedback matters more than response style.
Karla is one of the best people I've ever worked with. Total asset!
I had an absolutely terrible experience with attorney Brenda Bartels, and I can’t express how furious I am. I hired her for a simple letter, and what I got was a nightmare of hidden charges and outrageous fees. I was quoted one price, but I ended up paying three times that amount! They kept piling on charges for hours of “work” that I never agreed to, and it felt like I was being scammed. To make matters worse, I sold some equipment and desperately needed paperwork in a timely manner. Brenda and her team failed to deliver, leaving me in a bind. I had to scramble and use LegalZoom to get the paperwork myself, and guess what? They still charged me for services they didn’t provide! I repeatedly requested a full breakdown of my billing hours and payments, but my requests were completely ignored. Instead of getting any clarity, I received another bill threatening to send my account to collections. Unbelievable! This whole experience was infuriating, and I would strongly advise anyone considering her services to think twice. Save yourself the headache and find an attorney who values transparency and actually delivers on their promises. Brenda Bartels is not worth your time or money!
This firm has lawyers in different cities who join on under the Messner Reeves umbrella. Those lawyers turn in their charges to the billing department at the Messner Reeves headquarters in Denver which then sends bills to clients. My lawyer, through Messner Reeves, was Ms. Bartels in Colorado Springs. I would pay one of their/her bills only to have another pop up with charges dated before the bill I had paid -- in other words backdated. Dozens of backdated charges would pop up weeks and even months after I'd pay a bill the date of which was a later date than the new charges! It was total chaos. I complained to the billing department at Messner Reeves in Denver, and was told there had been other complaints and my complaint would be forwarded to the president. Never heard back, so I assumed they had erased the bill as the charges could not possibly be verified by the client. That was months ago. Today, two days before Christmas I received another Messner Reeves bill with many new charges added to the bill I complained about -- the new charges were backdated, by Ms. Bartels, to June!! It's an endless loop that appears to be some sort of a scam. There is no being paid in full as charges back in time can be created and billed to you months later. I changed lawyers months ago because the representation was ineffective. In one week, with a phone call, a letter and a meeting, my new lawyer got farther for a fraction of what Ms. Bartels billed me for over the course of months. Before changing lawyers, I would despair at how nothing was being done. Ms. Bartels even told me she didn't read my emails then billed me for reading my emails! I don't know how I'm going to get out of this endless billing loop. Steer clear of this law firm. The fact that they allow such chaotic billing for unverifiable charges indicates something is very, very wrong. (Btw, my new lawyer issues a straightforward bill each month that I can easily check with my records, and his firm NEVER back dates charges to slip in with later months' bills.)
| Date | Location | Severity | Distance | Details |
|---|---|---|---|---|
| Jun 9, 2026 | S NEVADA AVE & E COSTILLA ST Single-Vehicle Crash·1 vehicle | Minor Injury 1 injured | 0.6 mi | View → |
| Jun 7, 2026 | 140 I 25 SB Two-Vehicle Crash·2 vehicles | Minor Injury 1 injured | 1.4 mi | View → |
| Jun 2, 2026 | E LAS ANIMAS ST & S INSTITUTE ST Two-Vehicle Crash·2 vehicles | Minor Injury 3 injured | 1.38 mi | View → |
| May 29, 2026 | S NEVADA AVE & E CIMARRON ST Two-Vehicle Crash·2 vehicles | Possible Injury 2 injured | 0.68 mi | View → |
| May 28, 2026 | S 8TH ST & W CIMARRON ST Two-Vehicle Crash·2 vehicles | Possible Injury 1 injured | 0.73 mi | View → |
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Shawn Bradley: Mar 7, 2026 (101 days ago)
Written Reviews
10
Average Rating
3.40
Reviews (30d)
0
Reviews (90d)
0
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
1 star
4
2 star
0
3 star
0
4 star
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5 star
6
Reviews older than 30 days are kept available in pages of 12.
Shawn Bradley
Personal Injury
Unknown
Karla is one of the best people I've ever worked with. Total asset!
Robyn Vigorito
Personal Injury
Unknown
I had an absolutely terrible experience with attorney Brenda Bartels, and I can’t express how furious I am. I hired her for a simple letter, and what I got was a nightmare of hidden charges and outrageous fees. I was quoted one price, but I ended up paying three times that amount! They kept piling on charges for hours of “work” that I never agreed to, and it felt like I was being scammed. To make matters worse, I sold some equipment and desperately needed paperwork in a timely manner. Brenda and her team failed to deliver, leaving me in a bind. I had to scramble and use LegalZoom to get the paperwork myself, and guess what? They still charged me for services they didn’t provide! I repeatedly requested a full breakdown of my billing hours and payments, but my requests were completely ignored. Instead of getting any clarity, I received another bill threatening to send my account to collections. Unbelievable! This whole experience was infuriating, and I would strongly advise anyone considering her services to think twice. Save yourself the headache and find an attorney who values transparency and actually delivers on their promises. Brenda Bartels is not worth your time or money!
Dorothy M.
Personal Injury
Unknown
This firm has lawyers in different cities who join on under the Messner Reeves umbrella. Those lawyers turn in their charges to the billing department at the Messner Reeves headquarters in Denver which then sends bills to clients. My lawyer, through Messner Reeves, was Ms. Bartels in Colorado Springs. I would pay one of their/her bills only to have another pop up with charges dated before the bill I had paid -- in other words backdated. Dozens of backdated charges would pop up weeks and even months after I'd pay a bill the date of which was a later date than the new charges! It was total chaos. I complained to the billing department at Messner Reeves in Denver, and was told there had been other complaints and my complaint would be forwarded to the president. Never heard back, so I assumed they had erased the bill as the charges could not possibly be verified by the client. That was months ago. Today, two days before Christmas I received another Messner Reeves bill with many new charges added to the bill I complained about -- the new charges were backdated, by Ms. Bartels, to June!! It's an endless loop that appears to be some sort of a scam. There is no being paid in full as charges back in time can be created and billed to you months later. I changed lawyers months ago because the representation was ineffective. In one week, with a phone call, a letter and a meeting, my new lawyer got farther for a fraction of what Ms. Bartels billed me for over the course of months. Before changing lawyers, I would despair at how nothing was being done. Ms. Bartels even told me she didn't read my emails then billed me for reading my emails! I don't know how I'm going to get out of this endless billing loop. Steer clear of this law firm. The fact that they allow such chaotic billing for unverifiable charges indicates something is very, very wrong. (Btw, my new lawyer issues a straightforward bill each month that I can easily check with my records, and his firm NEVER back dates charges to slip in with later months' bills.)
Rebbie Berg
Personal Injury
Unknown
We have had the pleasure of working with Brenda Bartels at Messner and Reeves law firm in Colorado Springs over the past few years, and we couldn't be more satisfied with the level of service she has provided. Brenda has been instrumental in assisting us with various contracts, demonstrating her expertise and attention to detail at every step. When we faced contract issues in Tennessee and California, Brenda didn't hesitate to refer us to her capable colleagues, ensuring we received seamless support across different states. Her professionalism, responsiveness, and dedication are truly commendable. Brenda consistently goes above and beyond to meet our needs, and we highly recommend her to anyone in need of legal assistance. She undoubtedly deserves a 5-star rating! Thank you, Brenda, for your outstanding service and support!
_ News
Personal Injury
Unknown
I was looking for legal representation for a medical malpractice issue. The first thing I see when I open their website is that they're mansfield certified plus status for efforts in diversity equity and inclusion. I immediately moved on in my search. Not interested in having a diversity hire work my case, I'd prefer the most qualified...
Audrey Alonzo
Personal Injury
Unknown
I've been working with Messner Reeves LLP for several years. Their immigration attorneys are very knowledgeable and professional to work with. I highly recommend their immigration services.
Tonya Gaddie
Personal Injury
Unknown
Brenda has been excellent to work with. Excellent advisement, professional, prompt and courteous. Our go to for construction industry consulting, she gets results. Wish we had found them years ago.
Zhala Othman
Personal Injury
Unknown
Amber She’s so rude she’s just like mony she’s talk to me the phone just 5 minutes she’s charge me 100$ dollar my husband he’s with interview 4 years I am single mom I have to baby we don’t have income. She’s so rude with me. She’s nothing for me.😡😡😡
Peter Mertz
Personal Injury
Unknown
I have worked with and known many attorneys in my life. Brenda is one of the best. Top shelf all the way.
John Adamms
Personal Injury
Unknown
Totally experienced and professional and friendly
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