Very professional
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Morgan & Morgan
Alpharetta Personal Injury Lawyer — 1187 Client Reviews Analyzed
4.6(1187 reviews)Morgan & Morgan is a Personal Injury law firm in Alpharetta, GA, located at 178 S Main St Unit 300 and reachable at +1770-576-7600. Clients have rated the firm 4.6 out of 5 across 1187 public Google reviews, 4 of which include written feedback. The most recent written review is from Tracy Thompson on Jun 10, 2026 (97 days ago).
Owner engagement: Morgan & Morgan replies on 63% of visible Google reviews, and roughly 68% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
1187 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Morgan & Morgan is a personal injury law firm serving clients in Alpharetta, Georgia, located at 178 S Main St Unit 300 30009.
Review evidence: Clients have left 1187 public Google reviews averaging 4.6 out of 5, 4 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Alpharetta, Georgia firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 314 photos are public on Google; contact the firm to ask about consultation fees.
Contact Morgan & Morgan at (770) 576-7600 or visit forthepeople.com for a free case review.
1,187 public reviews and 7 written reviews.
Most recent written review from Kim: Feb 26, 2026 (201 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 100% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Kim: Feb 26, 2026 (201 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Feb 26, 2026 (201 days ago). Compare that recency with the other firms you are considering.
Very professional
This firm only handles cases were a tragedy has occurred. You will have to get severely injured in order for them to represent you.
I was foolish enough to believe their advertisements and claims to treat everyone like family. DO NOT let them fool you. They will waste the precious time you have to get your case going and not do a single thing to move your case forward. Then they suddenly don’t want to proceed. This is the same experience my friend had with them as well as so many other I am now learning. They think offering some blanket apology makes up for it, but it’s obviously a trend. They will do the same thing to me on this review but please know that it will not help in the slightest. They prefer to just throw cases at the wall and see what sticks. They corporate you on anything and when you ask questions they act like you are pestering them and they don’t want to talk to you. Please do yourself a favor and look elsewhere for your legal counsel. I am filing complaints everywhere that will allow me too. BBB, state bar, attorney general, EVERYWHERE. Edit- of course they respond with more blanket excuses and not a finger lifted to look into any misstep on their part.
178 S Main St Unit 300, Alpharetta, GA 30009
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Most recent written review from Kim: Feb 26, 2026 (201 days ago)
Written Reviews
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Average Rating
3.71
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Assigned Tags (3)
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Case Type Unspecified
Unknown
Very professional
Owner response
Thank you, Kim, for your positive feedback! We're glad to hear you found our services professional. Your support means a lot to us!
Case Type Unspecified
Unknown
This firm only handles cases were a tragedy has occurred. You will have to get severely injured in order for them to represent you.
Owner response
Hello, we're truly sorry to hear about your experience. Your feedback is important to us and we are sorry to hear that you did not feel our firm was able to convey what we stand for. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. If you feel you didn’t receive sufficient attention to your claim, please reach out to us and we will do our best to further assist you. - Client Experience
Case Type Unspecified
Unknown
I was foolish enough to believe their advertisements and claims to treat everyone like family. DO NOT let them fool you. They will waste the precious time you have to get your case going and not do a single thing to move your case forward. Then they suddenly don’t want to proceed. This is the same experience my friend had with them as well as so many other I am now learning. They think offering some blanket apology makes up for it, but it’s obviously a trend. They will do the same thing to me on this review but please know that it will not help in the slightest. They prefer to just throw cases at the wall and see what sticks. They corporate you on anything and when you ask questions they act like you are pestering them and they don’t want to talk to you. Please do yourself a favor and look elsewhere for your legal counsel. I am filing complaints everywhere that will allow me too. BBB, state bar, attorney general, EVERYWHERE. Edit- of course they respond with more blanket excuses and not a finger lifted to look into any misstep on their part.
Owner response
Thank you for sharing your feedback. We understand how frustrating it can be when a case cannot move forward, especially after time has been spent reviewing it. Our legal team conducted a thorough evaluation before making a final decision, and while we recognize this was not the outcome you hoped for, those decisions are based on the legal requirements needed to proceed. We take concerns about communication and service seriously and will be reviewing your comments internally to continue improving the experience for all clients. If you would like to discuss your experience further, please contact us at cx@forthepeople.com. Client Experience Department
Case Type Unspecified
Unknown
I've used Morgan and Morgan in the past and they are great lawyers. I would recommend them too anyone that needs a good lawyer.
Owner response
Thank you, Tracy! We're thrilled to hear about your positive experience with our team. Your recommendation means a lot to us, and we’re here to help whenever you need legal support.
Case Type Unspecified
Unknown
Great customer service
Owner response
Thank you, Justin, for your fantastic review! We're thrilled to hear that you had a great experience with our customer service. Your satisfaction is our priority, and we appreciate your support!
Case Type Unspecified
Unknown
Monae was great with assisting us on getting started with our case.
Owner response
Thank you, Honey, for your positive feedback! We're thrilled to hear that Monae provided you with excellent assistance in getting started on your case. Your satisfaction is our priority, and we're here to help you every step of the way.
Case Type Unspecified
Unknown
Very helpful
Owner response
Thanks for your feedback, Kemya! We're glad to hear you found our team helpful. Your support means a lot to us, and we’re here to assist whenever you need.
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