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Morgan & Morgan
Mesa Personal Injury Lawyer — 6 Client Reviews Analyzed
5.0(6 reviews)Morgan & Morgan is a Personal Injury law firm in Mesa, AZ, located at 560 W Brown Rd Suite 3A1 and reachable at +1480-712-9408. Clients have rated the firm 5.0 out of 5 across 6 public Google reviews, 10 of which include written feedback. The most recent written review is from Amanda Begay on Apr 24, 2026 (146 days ago).
Owner engagement: Morgan & Morgan replies on 133% of visible Google reviews, and roughly 100% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, clear next steps, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
6 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Morgan & Morgan is a personal injury law firm serving clients in Mesa, Arizona, located at 560 W Brown Rd Suite 3A1 85201.
Review evidence: Clients have left 6 public Google reviews averaging 5.0 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Mesa, Arizona firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 19 photos are public on Google; contact the firm to ask about consultation fees.
Contact Morgan & Morgan at (480) 712-9408 or visit forthepeople.com for a free case review.
6 public reviews and 20 written reviews.
Most recent written review from Amanda Begay: Mar 15, 2026 (186 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 35% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Amanda Begay: Mar 15, 2026 (186 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 15, 2026 (186 days ago). Compare that recency with the other firms you are considering.
Good
Detailed and quick
good
560 W Brown Rd Suite 3A1, Mesa, AZ 85201
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Amanda Begay: Mar 15, 2026 (186 days ago)
Written Reviews
20
Average Rating
4.15
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Older Archive
20
Assigned Tags (3)
Showing 20 of 20 written reviews.
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Good
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Detailed and quick
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good
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Praying for the best possible outcome
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Love the customer service and care
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So far everything is great
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I have had an ongoing case with Morgan & Morgan for about four years, and my experience has been extremely frustrating. Every time my mediation date gets close, I receive a call just days before telling me that it has been canceled or rescheduled again. I understand that delays can sometimes happen in legal cases, but when it happens repeatedly at the last minute, it starts to feel like my time and my case do not matter. Preparing for mediation is stressful enough, and having it constantly pushed back with little explanation has been very discouraging. After waiting this long, I believe clients deserve clear communication and transparency about what is causing the delays and what the real timeline looks like. At this point, I simply want answers and for my case to finally move forward instead of continuing to be rescheduled. I hope this review encourages better communication and more consideration for clients who are trusting the firm to handle their cases and keep them informed.
Owner response
We sincerely apologize for the frustration you've experienced. Your feedback highlights important areas for improvement in our communication and scheduling. We appreciate your patience and will work diligently to enhance transparency and ensure your case receives the attention it deserves. Thank you for sharing your thoughts. Client Experience Department – CX@forthepeople.com
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Real quick to respond but not interested in helping an innocent party only if you are injured, so much for them taking care of the underdog! Just primarily chasing the big bucks for themselves.
Owner response
Thank you for your feedback, Philip. We strive to assist all clients and appreciate your insights. Your experience is important to us, and we’ll use your comments to improve our services. We want to ensure everyone feels supported in their legal journey. Client Experience Department – CX@forthepeople.com
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So far so good
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They literally went out of there way to humiliate and embarrass me .. This pictures don't lie . I was nothing to them and they made sure I knew that ....I seen there post about them representing people who suffered due to social media. I filled out the form . First red flag instantly after submitting my info I started receiving spam calls every 10 mins . Later I receive a call from Morgan and Morgan . I explain my situation to there representative . He puts me on hold evaluates my case . And tells me they want to help represent me . He then transferred me to whoever is next up on the attorney ladder. He said hes conducting my initial intake . I provided him with the same information as well. Afterwards he tells me they've decided to represent me . And even haves me fill out a full retainer . I sign everything he looks it over and says another attorney will contact me in about a week to discuss signing medical release of information . We hang up . Around 3 in the morning I received a questionnaire document to fill out . But it's late I don't realize I even got it . Then literally minutes go by and I receive another email that says actually we decided we're not gonna represent you after all . No explanation at all they even say feel free to hire a different lawyer. 20 mins go by I receive a different email saying once again we're rejected your case sorry not sorry ..10 mins another email this one says hey we're trying to reach out to you to fill more paper work out at this point I'm hella confused . 10 more mins go by another email saying turn down service yet again your case has been rejected. Then another email this time it's my original retainer statement. Then finally I received a text this time says hey in case you haven't been made aware we rejected your case sorry but if you have another case will still help with that one ( just look the email pictures and text don't lie) .I can't believe knowing I'm already struggling with mental health problems. 2 different decisions were made to accept my case . Then without any reason they kinda humiliate me telling me I'm rejected . Not just once but over and over and over like i couldn't understand what that meant the first time. All of this drama and embarrassment because they said they could help and I was dumb enough to believe them.. and they have the nerve to say for the people. Well I'm a person and I didn't deserve to be embarrassed because I have a mental condition.
Owner response
Hi Chaz, We’re truly sorry for the confusion and distress this caused you. We understand how upsetting it would be to receive multiple, inconsistent messages—especially after being told we could help—and we apologize for the frustration you experienced. Our team did attempt to reach you to explain the firm’s decision and the status changes you were seeing, because we understand how frustrating this situation would feel.<br>Unfortunately, we were not able to connect with you at that time. We take this feedback seriously, and we will be internally evaluating our intake and communication processes to improve our processes. If you’d like to discuss this further, we welcome the opportunity to speak with you directly and review what happened. Please contact our Client Experience team at:<br>cexperience@forthepeople.com<br>We wish you the best moving forward. <br>Client Experience Team
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Morgan and Morgan definitely knows there job to defend their clients.
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The sign up experience was fast and easy. Luv it
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