CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
O Kelley Sorohan Attorneys At Law LLC Duluth Ga review signals at a glance
CrashStory aggregates public review patterns for O Kelley Sorohan Attorneys At Law LLC Duluth Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
3.3
Total Reviews
39
PI Reviews
23
Text Reviews
39
Ready to talk? Request a free case review from O Kelley Sorohan Attorneys At Law LLC Duluth Ga.
What to check before you hire O Kelley Sorohan Attorneys At Law LLC Duluth Ga
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
Review Snapshot
3.8
149 public reviews and 39 written reviews.
Recent Activity
Most recent written review from Eric Edwards: Mar 7, 2026 (146 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 17% of reviews
54% of the visible replies look at least somewhat personalized instead of fully templated.
O Kelley Sorohan Attorneys At Law LLC Duluth Ga client reviews
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
7d0 reviews
-
14d0 reviews
-
30d0 reviews
-
All39 reviews
3.3
Most recent written review from Eric Edwards: Mar 7, 2026 (146 days ago)
Written Reviews
24
Average Rating
3.88
Reviews (30d)
0
Reviews (90d)
0
Older Archive
24
Assigned Tags (61)
Showing 24 of 39 written reviews.
1 star
6
2 star
1
3 star
0
4 star
0
5 star
17
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I was unable to review the closing statement in advance, there were mistakes as well
Owner response
Thank you for your review. We apologize for the delay and the lack of time for review of the closing statement in advance of the closing date. It is always our goal to deliver statements prior to closing. In your particular transaction we were awaiting documentation from the homeowner’s association management company which was not received until right before closing. There was a mistake on the documentation and that was clarified and corrected as soon as it was recognized. If you would like to discuss further please let us know.
Process Transparency (negative)Settlement Confusion (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
I had a wonderful experience with O'Kelley and Sorohan Law Associates. It was timely. The communication was great, and overall, it was a great experience. I would close with them again.
Communication (positive)Process Length (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
Show all assigned tags (13)
case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positivedimension:ProcessLengthdimension-sentiment:ProcessLength:positivecompetitor:sorohan law
I have called several times
Got the run around.
I would not recommend you to
Anyone.
Owner response
Hi Joan, <br><br>Thank you for your feedback. The closing was completed successfully, and all funds were appropriately disbursed. Unfortunately, the Seller’s bank made an error, and our bank worked diligently as well as our staff to help the Seller’s bank resolve their issue.
Communication (negative)Semi-PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
My experience with this law firm was disappointing across the board. Communication was consistently poor, with minimal updates and often no response to inquiries. The high turnover within the firm added to the frustration, as I found myself dealing with a new attorney and bringing them up to speed with no new results.
Despite a significant financial investment, the outcome of my case was unsatisfactory. They failed to deliver, calling into question their competence and commitment to clients. I cannot recommend this firm based on my regrettable and costly experience.
Owner response
Thank you for taking the time to share your feedback. We sincerely apologize for any disappointment you experienced during your engagement with our firm. Your concerns are important to us, and we appreciate the opportunity to address them.<br><br>We acknowledge that there was a lapse in communication following the completion of the two letters addressing the property encroachment issue you hired us for. The turnover in our staff did impact our responsiveness, and for that, we extend our heartfelt apologies. Despite the challenges in communication, we want to reassure you that we do not believe there was any adverse impact on the outcome of your case due to staff turnover or any other reason. We take pride in our firm's competence and remain dedicated to delivering high-quality legal services.<br><br>In regards to the cost of our services, we understand your concerns about the charges. However, we would like to clarify that the amounts billed were in line with industry standards for similar services. Recognizing the inconvenience caused, and as a gesture of goodwill, we offered a discount for our services.<br><br>We genuinely appreciate your feedback, as it guides us in our continuous efforts to enhance our client experience. We wish you the very best, and if there are any further concerns or if you would like to discuss this matter further, please do not hesitate to reach out.
Communication (negative)Process Length (negative)Holistic Advocacy (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
I just bought a home and Taren Hyman was my assigned pre-closer. The process was extremely frustrating. There was a lack of communication and urgency in time sensitive matters. I expected a more organized and thorough service. I would not use them again and do not recommend
Owner response
Thank you for speaking with us yesterday and providing feedback on your experience with our firm. We are happy to hear that your experience with our closing attorney was excellent but we apologize for any frustration and inconvenience you may have encountered prior to closing, and we understand that effective communication and timely responses are crucial. We strive to provide organized and thorough customer service to all our clients, and we regret that we fell short of your expectations. Your concerns have been addressed with our team to ensure that such issues are not repeated in the future. Please feel free to reach out to us if there is anything else you would like to discuss.
Communication (negative)Process Length (negative)Process Transparency (negative)PersonalizedSentiment: negativeDetailed StoryLikely Client Experience
Hi Shanyae, Thank you for taking the time to share your feedback with us. We appreciate your honest review and would like to assure you that we take all feedback seriously. We would love the opportunity to address your concerns and make things right. Please feel free to contact our main office at your convenience and leave us with the best way to reach you. We are committed to providing the best possible service to our customers, and your satisfaction is our top priority. Thank you again for your valuable feedback. We look forward to hearing from you soon.
I’ve had professional experiences with other O’Kelly & Sorohan offices, but the Duluth branch is a different story. My experience highlights three significant areas where this office falls short of Georgia’s legal and ethical standards:
Breach of Confidentiality (Rule 1.6): Look at how this office responds to negative reviews. They frequently disclose specific customer information to publicly "attack" or defend themselves. Under Georgia State Bar Rule 1.6, attorneys are prohibited from revealing information relating to the representation of a client. Using a public forum to air client details is an ethical red flag.
Lack of Communication (Rule 1.4): We have been dealing with an Earnest Money dispute for months. Raissa Rolim has been consistently unresponsive. When she does reply, it’s a vague "I have to check with a supervisor," followed by weeks of silence. Georgia Rule of Professional Conduct 1.4 requires lawyers to keep clients reasonably informed and promptly comply with requests for information. This office has done neither.
Withholding Cost Information (O.C.G.A. § 23-3-90): We have repeatedly asked for the specific costs to file an interpleader action so the buyer and seller can reach a settlement. This request has been ignored for months. Under O.C.G.A. § 23-3-90, the holder of funds is supposed to act as a neutral stakeholder. By withholding the cost of the action, the firm is effectively blocking the parties from making an informed decision to settle, unnecessarily dragging out the dispute.
If you value transparency, privacy, and basic professional responsiveness, I would strongly suggest using a different firm.