In almost 4 years of dealing with them, we never once saw an actual lawyer. They had continuous turnover in their offices and never followed up on anything!
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Pitts & Zanaty LLC
Huntsville Personal Injury Lawyer — 58 Client Reviews Analyzed
3.3(58 reviews)Pitts & Zanaty LLC is a Personal Injury law firm in Huntsville, AL, located at 2310 Governors Dr SW and reachable at +1256-533-3708. Clients have rated the firm 3.3 out of 5 across 58 public Google reviews, 25 of which include written feedback. The most recent written review is from Gregory on Jan 22, 2026 (141 days ago).
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
58 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Pitts & Zanaty LLC is a personal injury law firm serving clients in Huntsville, Alabama, located at 2310 Governors Dr SW 35805.
Review evidence: Clients have left 58 public Google reviews averaging 3.3 out of 5, 25 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Huntsville, Alabama firms before you decide.
Contact Pitts & Zanaty LLC at (256) 533-3708 or visit rdpitts.com for a free case review.
58 public reviews and 25 written reviews.
Most recent written review from Gregory: Jan 22, 2026 (141 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
No public owner responses yet
There are no visible owner replies in the current review corpus.
Most recent written review from Gregory: Jan 22, 2026 (141 days ago)
Mentioned in 9 reviews, with an average 3.2-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 2.1-star rating when clients talk about this theme.
Mentioned in 7 reviews, with an average 2.0-star rating when clients talk about this theme.
7 reviews touch this theme, including 6 clearly negative mentions and 0 mixed mentions.
7 reviews touch this theme, including 5 clearly negative mentions and 0 mixed mentions.
26 reviews currently have no visible owner response, so the written feedback matters more than response style.
In almost 4 years of dealing with them, we never once saw an actual lawyer. They had continuous turnover in their offices and never followed up on anything!
My first meeting went great. They were informative and talked like they knew what needed to be done. But keep in mind Disability is time taking thru Social Security. But still very informative.
Great staff very friendly but terrible attorneys!
2310 Governors Dr SW, Huntsville, AL 35805
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Gregory: May 8, 2026 (35 days ago)
Written Reviews
10
Average Rating
3.40
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Reviews (90d)
10
Older Archive
10
Assigned Tags (3)
Showing 10 of 10 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Gregory
Personal Injury
Unknown
In almost 4 years of dealing with them, we never once saw an actual lawyer. They had continuous turnover in their offices and never followed up on anything!
Margaret Pinkerton
Personal Injury
Unknown
My first meeting went great. They were informative and talked like they knew what needed to be done. But keep in mind Disability is time taking thru Social Security. But still very informative.
The Smith’s
Personal Injury
Unknown
Great staff very friendly but terrible attorneys!
april gillman
Personal Injury
Unknown
This firm is awful everytime I called they had attitude and wouldn't let me talk. And never spoke to lawyer except 15 mins before phone hearing.
Susan3.l6slryu Dunn
Personal Injury
Unknown
Don't hire this firm! If I could have lefted no stars I would have. I only spoke to the attorney twice before I had my phone hearing. The first time I spoke with the attorney he had not clue about my new diagnoses. And I sent treatment updates forms in everytime i had treatment or new diagnoses. And i also send in medical records. And when I spoke to him about my updated diagnosis the first time I spoke to him he said to call this assistant Martha. Everytime I called to talk to her about my paperwork and medical records and new diagnoses she had no clue about my paperwork and medical records and new diagnoses even when she was in my file. And on the date of my hearing all my diagnoses was not added and all my medical records was not provided for evidence. And when I saw that I was denied on my social security disability app for my hearing, I sent a email saying that I would like to dismiss the firm and get a fee waiver because I felt like the firm did not do their job to defend me to win my claim. The attorney called me after the hearing and said that my testimony went will and that it matched my medical records. Then after I sent the email asking to dismiss the firm, He called me again and said that the reason I lost my case is because I said I was sicker than I am in my testimony and my medical records show it. And when I questioned him about my missing medical records and diagnoses he said that the missing medical records and diagnoses would not have changed my testimony. So I know at that moment he was not going to help me so I dismissed him. And he said that they don't waiver fees. So I guess they will get paid for doing nothing to help me win my claim.
dead shall rise again
Personal Injury
Unknown
You want the best in the biz? You git em, these men and women of this law firm are responsible for the high quality of life their clients are looking for when they call on them, very caring, professional and relaxing atmosphere.
Lc Thompson
Personal Injury
Unknown
Excellent customer service! The law firm is very knowledgeable, responsive, respectful and diligent. They go above and beyond to make sure their clients are satisfied with the quality of work and services they provide. I highly recommend.
Stacey Davis
Personal Injury
Unknown
Great attorneys
Rick Guess
Personal Injury
Unknown
If you're dealing with disability please understand it's our government, slow to pay people that worked their entire lives.
ERICA DAVEY
Personal Injury
Unknown
THEY HELPED ME WIN MY DISABILITY CASE. MR COLE IS THE BEST ATTORNEY U CAN HAVE
3 other offices for this firm
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