Case Type Unspecified
Unknown
Great law firm they are truly first class organization, Ms Ari was wonderful with assisting me!
Analyzing Data...
Lawyer Review Intelligence
CrashStory is loading the review analysis, rating patterns, and detailed client feedback for this law firm.
Review Intelligence
CrashStory aggregates public review patterns for Poole Huffman LLC Decatur Ga so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Ready to talk? Request a free case review from Poole Huffman LLC Decatur Ga.
This review summary is rendered directly in the page HTML so readers and crawlers can see the newest review signals, common strengths, and questions to verify even before the interactive explorer loads.
53 public reviews and 46 written reviews.
Most recent written review from bkwins: Mar 13, 2026 (142 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 32% of reviews
88% of the visible replies look at least somewhat personalized instead of fully templated.
Recent written reviews appear first. The full interactive review explorer — with sentiment, dimension tags, and complete history — loads below.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from bkwins: Mar 13, 2026 (142 days ago)
Written Reviews
46
Average Rating
4.70
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (3)
Showing 46 of 46 written reviews.
1 star
3
2 star
0
3 star
1
4 star
0
5 star
42
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Great law firm they are truly first class organization, Ms Ari was wonderful with assisting me!
Case Type Unspecified
Unknown
I had a great experience speaking with Ari during the intake process. Ari was extremely professional, patient, and attentive while I explained my situation. They took the time to really listen and made sure they understood the details, which made the conversation feel productive and respectful rather than rushed. Ari also explained the process clearly and made it easy to understand what the next steps could look like. Even while discussing a very serious matter, Ari managed to bring a moment of lightheartedness and a laugh into the conversation, which was genuinely refreshing and helped make a stressful situation feel a little more manageable. Overall, Ari made a very strong first impression and provided excellent support during the intake process.
Case Type Unspecified
Unknown
My partner Buddy Harmon and I met with Heather Brown to discuss a legal matter involving jointly owned property with family members and the upkeep and maintenance for same. The entire firm was incredibly professional from our initial calls with Ari to meeting one of the partners in the elevator on the way up, to our in person meeting with Heather Nrown. Everyone was extremely kind, thoughtful and helpful. Heather could not have been more professional and thorough, and guided us in the right direction, even though the matter was a little outside the firm's expertise. I highly recommend this firm to anyone who might have real estate litigation matter. They came highly recommended to us and we couldn't be more pleased with our encounter.
Owner response
Thank you for taking the time to share your experience. We’re glad to hear you had a positive impression of our team. We truly appreciate your kind recommendation of Poole Huffman and your willingness to share such thoughtful feedback.
Case Type Unspecified
Unknown
I called Poole Huffman for some legal advice regarding an auto accident. Although they were not able to take me as a client, Ari was extremely understanding of my situation. She called me back me with some really helpful advice that she received from a lawyer at the firm, along with a referral to another lawyer that I could try contacting. I really appreciated the help as other law firms in the area were not nearly as helpful or communicative. From this experience alone, I'm confident that the Poole Huffman firm would be able to go above and beyond in assisting any new clients!
Owner response
Thank you for sharing your experience. We’re glad Ari and the Poole Huffman team were able to offer helpful guidance and point you toward the right resources. Your kind words mean a great deal to us.
Case Type Unspecified
Unknown
This law firm is great to work with. Many law firms i contacted regarding my situation charged a ridiculous amount of money just to speak with me. Ari and Heather both were great. They were very patient, caring and attentive to my situation and my needs. I definitely look forward to this law firm being my personal law firm of choice. They over satisfied my expectations of an exceptional law group
Owner response
Thank you for your thoughtful feedback. We’re so glad to hear that Ari and Heather made you feel heard and supported. Providing attentive, client-focused service is important to our team, and it means a great deal to know we exceeded your expectations.
Case Type Unspecified
Unknown
Lead Atty Jon David delegates to Shelby Mackenzie and Paul Sauls , Tim , 4 Attorneys no results I retained this firm in October 2024 to file and pursue a federal civil lawsuit. That was the primary reason I hired them. Between October 2024 and May 2025, I paid approximately $79,000 in legal fees and was later billed an additional $12,000, bringing the total to over $90,000. Despite that, no federal civil complaint was ever filed on my behalf. My case was passed between multiple attorneys. I was told the complaint would be rewritten several times. I was billed for internal conferences and revisions, yet the lawsuit never left the office and was never filed in court. The complaint drafts I received did not reflect the issues I originally brought to the firm. After months of billing and no filing, I requested a refund so I could seek new representation. My request was denied. As a result, I am left without a filed case and without the financial ability to retain new counsel, as these funds represented my last tangible asset.
Case Type Unspecified
Unknown
We got into a real estate investment deal which ended up to be fraud. We contacted Todd after finding Poole Huffman had top reviews on lawyer review sites. Todd took the time to understand the case, reassured us that unfortunately, we weren't the first and probably won't be the last in such cases, and explained the process, completely realistic and transparent about the costs and the outcome odds. Scott McMahan led the case with us which eventually got to court and we won every last penny including legal fees. Thank you so much Scott and Todd for the transparency, professionalism and for the persistence in our case.
Owner response
Thank you for taking the time to share your experience. We’re glad that Todd Poole and Scott McMahan were able to guide you through such a difficult situation with transparency, professionalism, and persistence. At Poole Huffman, we are committed to helping clients navigate complex matters with clear expectations and strong advocacy. We truly appreciate your trust and are proud to have helped you achieve a successful result.
Case Type Unspecified
Unknown
Berk Sauls is not your average attorney he truly knows his stuff. I sent an email to many, many attorneys, and his response stood out above the rest. While others overlooked important details, Berk carefully broke down the terms of service that most would’ve skipped over. Instead of just billing me and wasting hours, he took the time to give real insight. If I ever need an attorney again, I’ll be looking for him in the daytime with a flashlight. I’ve never even met him, but from this alone, I can tell: he’s a brilliant, sharp, and trustworthy lawyer a real attorney, nothing like the rest.
Owner response
Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that Berk made such a strong impression through his insight and attention to detail. At Poole Huffman, we take pride in providing clients with clear, practical guidance and genuine care. We truly appreciate your kind words and recommendation.
Case Type Unspecified
Unknown
Arianna was extremely pleasant and professional and pointed me in the right direction.
Owner response
Thank you for your review. We’re glad Arianna was able to assist you with professionalism and care.
Case Type Unspecified
Unknown
Todd, Jaime and Erin with Poole & Huffman were great to work with. They handled my case diligently and provided superb help throughout the process. Phone calls and emails were always returned promptly, and they worked hard to secure the settlement I deserved. I truly appreciate their dedication and professionalism. Thank you!
Owner response
Thank you for taking the time to share your experience. We’re so glad to hear that Todd, Jaime, and Erin provided the diligent representation and attentive support you deserved. Our team takes pride in keeping clients informed, guiding them through each step of the process, and working hard to achieve favorable outcomes. We truly appreciate your trust and the opportunity to represent you.
Case Type Unspecified
Unknown
Jon David was great counsel through a messy lawsuit. He is calm, strategic and more than capable to win. He put us in a strong position from the start and guided me in the right direction throughout. Highly recommend him and his team
Owner response
Thank you for your kind words and recommendation. We are glad to hear you had a good experience working with Poole Huffman. Our team takes pride in guiding clients with clarity and strength from start to finish. We truly appreciate your trust and are grateful for the opportunity to represent you.
Case Type Unspecified
Unknown
Ari is so helpful
Owner response
Thanks for sharing! Ari truly cares about helping people, and it’s great to see that recognized.
Most recent written review from bkwins: Mar 13, 2026 (142 days ago)
Mentioned in 10 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 13 reviews, with an average 4.2-star rating when clients talk about this theme.
Mentioned in 9 reviews, with an average 4.3-star rating when clients talk about this theme.
13 reviews touch this theme, including 3 clearly negative mentions and 0 mixed mentions.
9 reviews touch this theme, including 2 clearly negative mentions and 0 mixed mentions.
29 reviews currently have no visible owner response, so the written feedback matters more than response style.
Great law firm they are truly first class organization, Ms Ari was wonderful with assisting me!
I had a great experience speaking with Ari during the intake process. Ari was extremely professional, patient, and attentive while I explained my situation. They took the time to really listen and made sure they understood the details, which made the conversation feel productive and respectful rather than rushed. Ari also explained the process clearly and made it easy to understand what the next steps could look like. Even while discussing a very serious matter, Ari managed to bring a moment of lightheartedness and a laugh into the conversation, which was genuinely refreshing and helped make a stressful situation feel a little more manageable. Overall, Ari made a very strong first impression and provided excellent support during the intake process.
My partner Buddy Harmon and I met with Heather Brown to discuss a legal matter involving jointly owned property with family members and the upkeep and maintenance for same. The entire firm was incredibly professional from our initial calls with Ari to meeting one of the partners in the elevator on the way up, to our in person meeting with Heather Nrown. Everyone was extremely kind, thoughtful and helpful. Heather could not have been more professional and thorough, and guided us in the right direction, even though the matter was a little outside the firm's expertise. I highly recommend this firm to anyone who might have real estate litigation matter. They came highly recommended to us and we couldn't be more pleased with our encounter.