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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Schechter Shaffer Harris LLP Accident Injury Attorneys Baytown Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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181 public reviews and 44 written reviews.
Most recent written review from Liz A: Jan 29, 2026 (190 days ago)
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Replies on 24% of reviews
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Most recent written review from Liz A: Jan 29, 2026 (190 days ago)
Written Reviews
44
Average Rating
4.82
Reviews (30d)
0
Reviews (90d)
0
Older Archive
44
Assigned Tags (3)
Showing 44 of 44 written reviews.
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5 star
42
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Amazing service! Best car accident lawyers definitely recommend!
Owner response
We’re so happy to hear you enjoyed your experience. Thanks for choosing us!
Case Type Unspecified
Unknown
Amanda provided excellent and efficient customer service 👏 thank you
Owner response
Your satisfaction makes our efforts worthwhile! Thank you!
Case Type Unspecified
Unknown
I called the day of my accident for information. I didn’t get a call back until Sunday Raquel Rodriguez called me. She gave me information and I told her I was unsure and she called me back on Tuesday. Well, Tuesday comes around and I’m sure that I don’t need a personal injury lawyer because I was paid enough for my experience in my car crash and what not. So then she calls me today, Wednesday while I’m at work and then has y’all audacity to tell me that I was wrong and I didn’t tell her that I wasn’t interested talking about That she takes good notes and all. Well Raquel, if you’re reading this, I don’t think you do take good notes and you don’t like to take accountability. I may have gotten a small head injury in the car accident; But that doesn’t mean, I don’t remember what I said. I’ll have you know that I have everything written down since the day of the accident even which Personal lawyers and who I talked to. So if anybody takes good notes, it’s me. I’m very dissatisfied with my experience. Raquel tried to push me and try to tell me that I was getting taken advantage of by the insurance, which is completely incorrect because she does not know how much I got paid so she doesn’t know If I was taking advantage Of or not. Why she would say these things I’m not even sure but again I’m completely dissatisfied with my experience with this one lawyer I feel like I was not valued, especially cause I had already made my mind up.
Owner response
We’re truly sorry to hear about your recent experience. Your concerns matter to us. After carefully checking, we found that the individual mentioned in your review is not part of our team. We’d like to understand what happened and help clear up any confusion. Please reach out to us at bfarias@smslegal.com so we can work with you to resolve this.
Case Type Unspecified
Unknown
Excellent accident law firm they are so genuine and actually care about you 100% recommend!!
Owner response
We’re ecstatic to have earned your five-star review. Thank you!
Case Type Unspecified
Unknown
Anyone in a car accident this is the place to come they are professionals and theyre great at what they do 👍
Owner response
Your kind words inspire us to keep exceeding expectations. Thank you!
Case Type Unspecified
Unknown
Amazing work ! 100 satisfied with everything this is the best law firm out there 👍
Owner response
We’re delighted you enjoyed your experience with us. Thanks for the fantastic review!<br>
Case Type Unspecified
Unknown
Such kind people you can tell they really care about you I recommend this law firm 100%
Owner response
Thank you! It was a pleasure helping you!
Case Type Unspecified
Unknown
They're amazing really attentive and helped me every step of the way. 10/10
Owner response
Wow, thank you so much for the 5 stars! We're grateful for your support!
Case Type Unspecified
Unknown
Jonathan Harris was such great help. I was impressed with how he was attentive and made sure i understood everything. I’m glad he and his team are able to help me.
Owner response
Your 5-star review is music to our ears. Thanks a ton!
Case Type Unspecified
Unknown
Good service, they helped me throughout my accident process. They speak Spanish, they are professional and patient when answering questions.
Owner response
We’re so happy to hear you had a great experience! Your positive feedback motivates us to keep doing our best.
Case Type Unspecified
Unknown
They helped me through my accident from start to finish, and the best part was over the phone. Need a lawyer to represent you in an accident case? This is the place!
Owner response
Thank you for this amazing review! We're thrilled that we could assist you and make the process easier.
Case Type Unspecified
Unknown
Need help with an auto accident there here to help the Latin community. Give them a call.
Owner response
It means a lot to us that you took the time to leave a 5-star review, thank you!
Most recent written review from Liz A: Jan 29, 2026 (190 days ago)
Mentioned in 16 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 16 reviews, with an average 4.8-star rating when clients talk about this theme.
Mentioned in 11 reviews, with an average 4.6-star rating when clients talk about this theme.
16 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
11 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
37 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
Amazing service! Best car accident lawyers definitely recommend!
Amanda provided excellent and efficient customer service 👏 thank you
I called the day of my accident for information. I didn’t get a call back until Sunday Raquel Rodriguez called me. She gave me information and I told her I was unsure and she called me back on Tuesday. Well, Tuesday comes around and I’m sure that I don’t need a personal injury lawyer because I was paid enough for my experience in my car crash and what not. So then she calls me today, Wednesday while I’m at work and then has y’all audacity to tell me that I was wrong and I didn’t tell her that I wasn’t interested talking about That she takes good notes and all. Well Raquel, if you’re reading this, I don’t think you do take good notes and you don’t like to take accountability. I may have gotten a small head injury in the car accident; But that doesn’t mean, I don’t remember what I said. I’ll have you know that I have everything written down since the day of the accident even which Personal lawyers and who I talked to. So if anybody takes good notes, it’s me. I’m very dissatisfied with my experience. Raquel tried to push me and try to tell me that I was getting taken advantage of by the insurance, which is completely incorrect because she does not know how much I got paid so she doesn’t know If I was taking advantage Of or not. Why she would say these things I’m not even sure but again I’m completely dissatisfied with my experience with this one lawyer I feel like I was not valued, especially cause I had already made my mind up.