Great service from Frank, Amber and Sheila, a pleasure to work with!
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Serrano Cagan & Cagan Law Firm
Jacksonville Personal Injury Lawyer — 47 Client Reviews Analyzed
4.9(47 reviews)Serrano Cagan & Cagan Law Firm is a Personal Injury law firm in Jacksonville, FL, located at 2110 Park St and reachable at +1904-990-4747. Clients have rated the firm 4.9 out of 5 across 47 public Google reviews, 10 of which include written feedback. The most recent written review is from Bethany Talley on May 8, 2026 (121 days ago).
Owner engagement: Serrano Cagan & Cagan Law Firm replies on 55% of visible Google reviews, and roughly 46% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and help during a stressful moment. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm: Serrano Cagan and Anthony Fouladi are the attorneys most frequently named by clients in reviews of Serrano Cagan & Cagan Law Firm.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
47 reviews
Years Experience
Practice Areas
Office Location
Consultation
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Serrano Cagan & Cagan Law Firm is a personal injury law firm serving clients in Jacksonville, Florida, located at 2110 Park St 32204.
Review evidence: Clients have left 47 public Google reviews averaging 4.9 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Jacksonville, Florida firms before you decide.
Quick signals: attorneys named most often in reviews are Serrano Cagan, Anthony Fouladi; the Google Business profile for this firm is verified; 6 photos are public on Google; contact the firm to ask about consultation fees.
Contact Serrano Cagan & Cagan Law Firm at (904) 990-4747 or visit serranocagan.com for a free case review.
47 public reviews and 20 written reviews.
Most recent written review from Bethany Talley: Mar 6, 2026 (184 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 65% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Bethany Talley: Mar 6, 2026 (184 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Mar 6, 2026 (184 days ago). Compare that recency with the other firms you are considering.
Great service from Frank, Amber and Sheila, a pleasure to work with!
Thank you Victoria Drake you went over and beyond for my case for State Farm l appreciate your hard work, knowledge, positivity, personality and communication. You kept me upto date the whole time and answered all my questions and got the results l wanted. You get a 15 out of 1 to 10. Have a wonderful day.
As a Public Insurance Adjuster. We really appreciate attorney firms like Serrano Cagan & Cagan. I worked with Samantha on over a dozen claims this year. A smile was put on each policyholder's face including mine. You can't ask for a firm to represent your interest better than this one. Thanks,
2110 Park St, Jacksonville, FL 32204
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
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Most recent written review from Bethany Talley: Mar 6, 2026 (184 days ago)
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Great service from Frank, Amber and Sheila, a pleasure to work with!
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Thank you Victoria Drake you went over and beyond for my case for State Farm l appreciate your hard work, knowledge, positivity, personality and communication. You kept me upto date the whole time and answered all my questions and got the results l wanted. You get a 15 out of 1 to 10. Have a wonderful day.
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As a Public Insurance Adjuster. We really appreciate attorney firms like Serrano Cagan & Cagan. I worked with Samantha on over a dozen claims this year. A smile was put on each policyholder's face including mine. You can't ask for a firm to represent your interest better than this one. Thanks,
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Samantha did a great job keeping me informed. Sensitive to my needs. I am completely satisfied with her negotiations.
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Joy & Tammy, Did an Amazing job helping me with my homeowners insurance claim... This Professional Team: Best of the Best!!!! Sincerely Rob.
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It’s not every day you come across a business that puts as much heart into their community as Serrano Cagan & Cagan Law Firm. Maddy Merchant and her team really came through this year, their generosity touched hundreds of lives right here in Central Florida. They donated a substantial amount to support the Longwood Police Department’s Back to School event, and because of their kindness, over 600 families received the help they needed to start the school year off right. This wasn’t just about handing out backpacks—it was about giving children the tools, confidence, and dignity to walk into that first day of school ready to learn and feel proud. Thanks to Serrano Cagan & Cagan, each child went home with a backpack filled with supplies, plus gift cards for new shoes and haircuts. For many families, these simple items were more than just things—they were hope, relief, and one less burden to worry about during an already challenging time. Their support shows that they see our community not just as a place where they work, but as a family they care for. The impact of their generosity will be felt long after the first bell rings this school year, and for that, we are truly grateful. Serrano Cagan & Cagan has proven that success isn’t just measured by professional accomplishments, but by the lives you touch along the way. Thank you, Serrano Cagan & Cagan, for showing what it truly means to serve your community.
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Excellent service and communication by Anthony Fouladi.
Owner response
Thank you, Bart! We’re so glad to hear Anthony provided excellent service and communication. We truly appreciate your feedback and the opportunity to assist you!<br>
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Thank you for everything you did to take care of our son who was rear ended!!! Our son, John-Edward, was 23 years old at the time. He was stopped waiting for a vehicle in front of him to turn when a vehicle driving behind him didn’t stop in time. We were grateful he was able to walk away and needed assistance!!! Your professional experience helped him tremendously. Navigating through the process with your team made everything seamless!!! Thank you for being a great Clay County Chamber of Commerce member and being here to help us!!! I hope and pray anyone reading this review understands how important it is to have a firm who knows how to handle your case!!! May God continue to bless you all!!!
Owner response
Thank you so much for your incredibly kind and thoughtful words. We're truly grateful that John-Edward was okay after the accident, and it was an absolute honor to help guide your family through the process. Your trust means everything to us. As proud members of the Clay County Chamber, we’re always here to serve our community with care and compassion. May God bless your family as well — and thank you again for sharing your experience.
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I was referred here by my roofing company (Elo Roofing) when my insurance company denied my claim. It took some time but Samantha Huffman and her team were with me every step of the way. They stayed persistent and helped me get the best possible outcome. Always willing to answer my questions and kept me in the loop about how things were going. It took some time and patience but I finally have a new roof!
Owner response
Thank you for sharing your positive experience! We understand the frustration of insurance claim denials and are pleased we were able to help you achieve the best possible outcome despite the process taking time. We pride ourselves on keeping clients informed and answering questions throughout these challenging situations. We're delighted that your persistence with us resulted in your new roof! We appreciate your trust in our firm after being referred by Elo Roofing.
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I was referred to Serrana Cagan & Cagan by my roofing company, NexGen Roofing. (The insurance company only offered to repair my roof, but it needed replacement.) Anthony Fouladi and Carmen Holliday were excellent, professional, knowledgeable, and personable every step of the process. They communicated often, especially with new updates, and were very transparent and informative in every communication. It was very reassuring to know also that they will work on a contingency, which means that the firm will only collect if we win. The offices walked me through the process thoroughly. There was never a moment where I did not know what was going on. Ultimately, I thank the firm wholeheartedly for being able to settle with the insurance company, who covered the entire cost of a roof replacement! Very thankful for the attorneys and staff for my brand new roof! To anyone who needs their services, I recommend Serrano Cagan & Cagan with absolutely no hesitation!
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What do you have to loose? SC&C negotiated for us x5 what the insurance company initially gave us. They don’t collect anything unless we win. If nothing happened, then we were out nothing. Took about 4 months to negotiate an agreement. Even after SC&C took their cut from the settlement, we were left with tens of thousands of dollars that we would not have had before.
Owner response
Hi Sandra, Thank you for the review! We're glad we could help you secure a settlement that exceeded your expectations. Our team is committed to fighting for our clients and delivering the best possible results. Don't hesitate to reach out with any questions!
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Last year, during a thunderstorm, a branch went through the roof of my mother's house. State Farm denied the claim. I then hired a public adjuster, but they also denied the claim. Finally, I turned to an attorney—Serrano Cagan & Cagan in Orlando. After they sent a letter threatening to sue, the insurance company suddenly wanted to settle! I learned that this is a common tactic used by insurance carriers—they deny claims until you involve a lawyer. A recent report on 60 Minutes confirms this practice. Here’s the link to the segment, which covers these kinds of tactics and what happened to my mother. My uncle went through the same ordeal. After months of fighting with his insurance company, he reached out to me. I referred him to the same law firm, and he got his money without further issues. When choosing a law firm, I reached out to four different firms for quotes and retainer contracts. Some were local. I ultimately chose Serrano Cagan & Cagan because of a unique clause in their contract: if they secure a settlement before going to court, their contingency fee is reduced. Additionally, they provided their own engineer and adjuster, which helped secure a larger settlement. I was able to cover their fees and still had enough left to repair the roof.
Owner response
We appreciate your kind words and detailed review, Michael! We're thrilled to hear that our team was able to help you and your mother during such a difficult time. We appreciate you referring your uncle to us as well. We're dedicated to fighting for our clients' rights and ensuring they receive the compensation they deserve, so it's rewarding to hear about the positive impact our services make. Thank you again for sharing!
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