Personal Injury
Unknown
Great service from Frank, Amber and Sheila, a pleasure to work with!
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47 public reviews and 39 written reviews.
Most recent written review from Bethany Talley: Mar 6, 2026 (148 days ago)
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Replies on 55% of reviews
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Most recent written review from Bethany Talley: Mar 6, 2026 (148 days ago)
Written Reviews
31
Average Rating
5.00
Reviews (30d)
0
Reviews (90d)
0
Older Archive
31
Assigned Tags (83)
Showing 31 of 39 written reviews.
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Reviews older than 30 days are kept available in pages of 12.
Personal Injury
Unknown
Great service from Frank, Amber and Sheila, a pleasure to work with!
insurance claim
Unknown
Thank you Victoria Drake you went over and beyond for my case for State Farm l appreciate your hard work, knowledge, positivity, personality and communication. You kept me upto date the whole time and answered all my questions and got the results l wanted. You get a 15 out of 1 to 10. Have a wonderful day.
Personal Injury
Unknown
As a Public Insurance Adjuster. We really appreciate attorney firms like Serrano Cagan & Cagan. I worked with Samantha on over a dozen claims this year. A smile was put on each policyholder's face including mine. You can't ask for a firm to represent your interest better than this one. Thanks,
Personal Injury
Unknown
Samantha did a great job keeping me informed. Sensitive to my needs. I am completely satisfied with her negotiations.
Personal Injury
Unknown
Joy & Tammy, Did an Amazing job helping me with my homeowners insurance claim... This Professional Team: Best of the Best!!!! Sincerely Rob.
Personal Injury
Unknown
Excellent service and communication by Anthony Fouladi.
Owner response
Thank you, Bart! We’re so glad to hear Anthony provided excellent service and communication. We truly appreciate your feedback and the opportunity to assist you!<br>
Auto Accident
During Case
Thank you for everything you did to take care of our son who was rear ended!!! Our son, John-Edward, was 23 years old at the time. He was stopped waiting for a vehicle in front of him to turn when a vehicle driving behind him didn’t stop in time. We were grateful he was able to walk away and needed assistance!!! Your professional experience helped him tremendously. Navigating through the process with your team made everything seamless!!! Thank you for being a great Clay County Chamber of Commerce member and being here to help us!!! I hope and pray anyone reading this review understands how important it is to have a firm who knows how to handle your case!!! May God continue to bless you all!!!
Owner response
Thank you so much for your incredibly kind and thoughtful words. We're truly grateful that John-Edward was okay after the accident, and it was an absolute honor to help guide your family through the process. Your trust means everything to us. As proud members of the Clay County Chamber, we’re always here to serve our community with care and compassion. May God bless your family as well — and thank you again for sharing your experience.
Personal Injury
Unknown
I was referred here by my roofing company (Elo Roofing) when my insurance company denied my claim. It took some time but Samantha Huffman and her team were with me every step of the way. They stayed persistent and helped me get the best possible outcome. Always willing to answer my questions and kept me in the loop about how things were going. It took some time and patience but I finally have a new roof!
Owner response
Thank you for sharing your positive experience! We understand the frustration of insurance claim denials and are pleased we were able to help you achieve the best possible outcome despite the process taking time. We pride ourselves on keeping clients informed and answering questions throughout these challenging situations. We're delighted that your persistence with us resulted in your new roof! We appreciate your trust in our firm after being referred by Elo Roofing.
property damage
Unknown
I was referred to Serrana Cagan & Cagan by my roofing company, NexGen Roofing. (The insurance company only offered to repair my roof, but it needed replacement.) Anthony Fouladi and Carmen Holliday were excellent, professional, knowledgeable, and personable every step of the process. They communicated often, especially with new updates, and were very transparent and informative in every communication. It was very reassuring to know also that they will work on a contingency, which means that the firm will only collect if we win. The offices walked me through the process thoroughly. There was never a moment where I did not know what was going on. Ultimately, I thank the firm wholeheartedly for being able to settle with the insurance company, who covered the entire cost of a roof replacement! Very thankful for the attorneys and staff for my brand new roof! To anyone who needs their services, I recommend Serrano Cagan & Cagan with absolutely no hesitation!
Personal Injury
Post-Settlement
What do you have to loose? SC&C negotiated for us x5 what the insurance company initially gave us. They don’t collect anything unless we win. If nothing happened, then we were out nothing. Took about 4 months to negotiate an agreement. Even after SC&C took their cut from the settlement, we were left with tens of thousands of dollars that we would not have had before.
Owner response
Hi Sandra, Thank you for the review! We're glad we could help you secure a settlement that exceeded your expectations. Our team is committed to fighting for our clients and delivering the best possible results. Don't hesitate to reach out with any questions!
insurance claim
Post-Settlement
Last year, during a thunderstorm, a branch went through the roof of my mother's house. State Farm denied the claim. I then hired a public adjuster, but they also denied the claim. Finally, I turned to an attorney—Serrano Cagan & Cagan in Orlando. After they sent a letter threatening to sue, the insurance company suddenly wanted to settle! I learned that this is a common tactic used by insurance carriers—they deny claims until you involve a lawyer. A recent report on 60 Minutes confirms this practice. Here’s the link to the segment, which covers these kinds of tactics and what happened to my mother. My uncle went through the same ordeal. After months of fighting with his insurance company, he reached out to me. I referred him to the same law firm, and he got his money without further issues. When choosing a law firm, I reached out to four different firms for quotes and retainer contracts. Some were local. I ultimately chose Serrano Cagan & Cagan because of a unique clause in their contract: if they secure a settlement before going to court, their contingency fee is reduced. Additionally, they provided their own engineer and adjuster, which helped secure a larger settlement. I was able to cover their fees and still had enough left to repair the roof.
Owner response
We appreciate your kind words and detailed review, Michael! We're thrilled to hear that our team was able to help you and your mother during such a difficult time. We appreciate you referring your uncle to us as well. We're dedicated to fighting for our clients' rights and ensuring they receive the compensation they deserve, so it's rewarding to hear about the positive impact our services make. Thank you again for sharing!
Personal Injury
Unknown
Sheila and Maddie are so responsive and fun to work with! We love the whole team!!
Owner response
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed working with Sheila and Maddie, and that you appreciate our entire team. We appreciate your business and look forward to working with you again in the future!
Most recent written review from Bethany Talley: Mar 6, 2026 (148 days ago)
Mentioned in 22 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 12 reviews, with an average 5.0-star rating when clients talk about this theme.
Mentioned in 10 reviews, with an average 5.0-star rating when clients talk about this theme.
6 reviews touch this theme, including 1 clearly negative mentions and 0 mixed mentions.
14 responses appear boilerplate. Use the recent written reviews below to judge whether the service experience itself still looks strong.
The newest written review in this dataset is from Mar 6, 2026 (148 days ago). Compare that recency with the other firms you are considering.
Great service from Frank, Amber and Sheila, a pleasure to work with!
Thank you Victoria Drake you went over and beyond for my case for State Farm l appreciate your hard work, knowledge, positivity, personality and communication. You kept me upto date the whole time and answered all my questions and got the results l wanted. You get a 15 out of 1 to 10. Have a wonderful day.
As a Public Insurance Adjuster. We really appreciate attorney firms like Serrano Cagan & Cagan. I worked with Samantha on over a dozen claims this year. A smile was put on each policyholder's face including mine. You can't ask for a firm to represent your interest better than this one. Thanks,