Silberman Law Firm, PLLC is a Personal Injury law firm in Houston, TX, located at 950 Echo Ln #200 and reachable at +1713-255-4422. Clients have rated the firm 4.4 out of 5 across 168 public Google reviews, 7 of which include written feedback. The most recent written review is from Kevin G on Jun 10, 2026 (54 days ago).
Owner engagement: Silberman Law Firm, PLLC replies on 11% of visible Google reviews, and roughly 83% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise:care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
Named attorneys at this firm:Ashley Hoyer is the attorney most frequently named by clients in reviews of Silberman Law Firm, PLLC.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
At a Glance
4.4
168 reviews
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Years Experience
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Practice Areas
Houston, TX
Office Location
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About Silberman Law Firm, PLLC — Houston Accident Attorney
Silberman Law Firm, PLLC is a personal injury law firm serving clients in Houston, Texas, located at 950 Echo Ln #200 77024.
Review evidence: Clients have left 168 public Google reviews averaging 4.4 out of 5, 7 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Houston, Texas firms before you decide.
Quick signals: attorneys named most often in reviews are Ashley Hoyer; the Google Business profile for this firm is verified; 7 photos are public on Google; contact the firm to ask about consultation fees.
The Silberman Law Firm has been an exceptional resource for our family. Ashley Hoyer has always exhibited remarkable grace and professionalism while guiding us through challenging and sensitive legal matters. She responds timely and simplifies complex or confusing processes and language so that we can make informed decisions. We highly recommend the Silberman Law Firm for Probate and Real Estate Law.
We have been working with Ashley Hoyer for two years now. We first came to her when my son needed to have his guardianship transferred to a different county. Ashley was very quick to answer my questions, and respond in a timely manner. When people weren't responding back, she always let us know where we were in the process, what we were waiting on, and what the action plan was. This made such a difference in creating a smooth transition, not to mention my anxiety! Thank you Ashley!
The Silberman Law Firm has been an exceptional resource for our family. Ashley Hoyer has always exhibited remarkable grace and professionalism while guiding us through challenging and sensitive legal matters. She responds timely and simplifies complex or confusing processes and language so that we can make informed decisions. We highly recommend the Silberman Law Firm for Probate and Real Estate Law.
We have been working with Ashley Hoyer for two years now. We first came to her when my son needed to have his guardianship transferred to a different county. Ashley was very quick to answer my questions, and respond in a timely manner. When people weren't responding back, she always let us know where we were in the process, what we were waiting on, and what the action plan was. This made such a difference in creating a smooth transition, not to mention my anxiety! Thank you Ashley!
Very knowledgable and open to talk to. I have called over a dozen law firms before speaking with this gentleman and he was the first to give me the time of day without charging me
Awesome experience! We we're able to receive the document we needed with a time sensitive timeline. Our attorney, Amin Tawakul, has been really helpful.
I am extremely disappointed with my experience at Silverman Law Firm, specifically with attorney Faryal Ayub.
My initial phone call and email communications with Patrick Caldwell were very positive. He made it seem like our case against our contractor for breach of contract was very strong — almost a “slam dunk.” Based on that confidence, we paid $1,200 for a demand letter, billed at an hourly rate.
Unfortunately, the demand letter we received was largely a rewritten version of the two letters I had already sent to the contractor myself. The only noticeable additions were some legal terminology and the firm’s letterhead. It did not feel customized or strategically enhanced beyond what I had already written.
After the contractor refused to take responsibility, Ms. Ayub presented us with three options. Once again, I found myself drafting much of the response content, only to then be told we had exhausted our funds and would need to pay an additional $2,000 plus a $5,000 retainer if we wanted to proceed with litigation.
For $1,200, I expected more attorney involvement, including a strategy discussion or at least a phone call to fully review the facts. Instead, I spent more time trying to bring the attorney up to speed, as very few follow-up questions were asked. We received a single letter..
Additionally, I was not provided with a detailed billing statement outlining the time spent until I specifically requested one. We later learned the billing rate was $400 per hour, and we were billed for two hours to draft the demand letter.
This was an expensive lesson. I strongly recommend that anyone considering this firm ask for clear hourly rates upfront, request detailed billing transparency, and clarify exactly what services will be provided before paying a retainer.
Very disappointing experience.
Edit after Silberman's response:
Thank you for your response. However, your statement that the firm “does not publicly respond to reviews” is confusing, as this is in fact a public response to my review.
My concern remains the same: the reply appears to be a generic, copy-and-paste template, like our demand letter, rather than an effort to address the specific issues I raised. Anyone reading the one-star reviews can see that very similar responses are posted repeatedly, which reinforces my experience that client concerns are not handled individually.
I was open to resolution at the time I addressed them with Ms. Ayub, but what I needed was meaningful assistance and communication — not a standard response. I hope the firm will take future client feedback as an opportunity to improve transparency and service rather than redirecting readers only to positive ratings.
Owner response
The owner of the firm attempted to assist Ms. Wolfe with any issues with the firm's services, but she declined to discuss the matter. While our firm believes we are entitled to post a rebuttal to the client’s allegations, our firm has a policy of not publicly responding to reviews. Suffice it to say that we do not believe that the post presents a fair and accurate picture of the events, and we would direct you to our hundreds of other positive Google reviews of our firm, as well as our stellar overall review rating.
Patrick Caldwell really helped our family during a difficult time. He provided a free initial consultation, and after better understanding the difficulty in settling even the tiny estate of my father, we decided to retain his services.
If you are a grieving family considering Silberman Law for representation, please be cautious. My experience with Silberman Law Firm showed a pattern of incompetence, lack of oversight, and misleading assurances that caused significant delay and financial harm. Based on my experience, I believe the firm’s leadership, particularly supervising attorney Chris Heald, acted in a predatory way by repeatedly telling me my case was “ready for hearing” when it was not, leading me to continue replenishing the retainer while little meaningful work was being done, and then blaming me for the firm’s mistakes.
I hired this firm expecting competent representation based on their reviews. During the 18 months they handled my probate, I was dealing with the death of my father, a high-risk twin pregnancy, a complicated delivery, hospitalization, a NICU stay, caring for newborn twins, and the death of my grandfather. I did not have the capacity to babysit their work and I didn’t know I would need to. Even without these circumstances, anyone paying thousands of dollars deserves professionalism, accuracy, and integrity.
Probate is a collaborative process, and despite everything I was facing, I remained available whenever needed. I maintained an open line of communication, asked for updates, and requested explanations so I could understand the status of my case. I made every effort to stay involved and proactive. Even so, I was met with attorneys who would not respond for weeks, who would not complete tasks without multiple follow-up calls, and who were not transparent about the mistakes that had been made. Because nothing was communicated clearly, I could not even help the next attorney avoid repeating the same errors. Despite my efforts, these attorneys made meaningful collaboration impossible.
My case was passed between four attorneys due to constant turnover, and mistakes were repeated every time the file changed hands. The initial filing listed the wrong date of death. The firm later obtained an amended death certificate, billed me for that work, and then failed to provide me a copy when I requested it. Because I never received the amended certificate, I had no way of knowing what had changed — whether the cause of death had changed, whether the date of death had changed, or whether the attorneys were using November 20th because they had information I did not. Their failure to furnish the document and communicate left me unable to understand the ongoing errors in their filings or prevent the repeated use of incorrect information. Despite possessing the correct certificate, the firm continued filing documents with the wrong date of death, eventually stalling my case entirely. Had the firm retained its staff or communicated internally, this would have been a simple fix. Instead, the same error was recycled by four different attorneys, each billing to address it and then passing the problem to the next.
Each attorney change meant a new draft and filing of resident agent and amendments to the application.I was never told I could designate a family member to avoid paying for the firm’s turnover. Even after billing me for these updates, attorney Patricia Longo still filed documents listing the first attorney as resident agent.
When I finally raised concerns, Mr. Heald implied that I shared responsibility for the firm’s repeated errors because I had signed their documents. After 18 months of unusable work, more than $7,000 in charges were dismissed as “de minimis.” I have nothing to show for the time and money spent on this firm, and my new attorney has had to start over from the beginning.
The negligence continues even after termination. Silberman Law still has not filed a Notice of Withdrawal, which has prevented my new attorney from appearing, creating more work and requiring her to contact them directly.
Based on my experience, I cannot recommend Silberman Law Firm for probate representation, especially to grieving or vulnerable families who deserve honesty, continuity, and competent care during the hardest moments of their lives.
Owner response
While our firm believes we are entitled to post a rebuttal to the client’s allegations, our firm has a policy of not publicly responding to reviews. Suffice it to say that we do not believe that the post presents a fair and accurate picture of the events, and we would direct you to our hundreds of other positive Google reviews of our firm, as well as our stellar overall review rating.