Although this firm never represented my wife and I regarding our auto accident, I am writing a quick note about them. Last year, when I called to speak with an attorney, I was quickly connected to Eliot Houman. I immediately let him know that I thought his firm might not be able to help me but asked if he would take a few minutes. He said he would be glad to listen and patiently did so. More than half an hour later, he explained why my case was not for his firm, but he gave me astute advice. Clearly, I was impressed with the time he had taken at no charge and with his kind, considerate approach. Subsequently, he took more time, again at no charge, to respond to a number of emails I sent. Each time, he answered quickly and helpfully. At the time of our conversation, I did not realize that Eliot is one of the firm’s co-founders. As I subsequently wrote to Eliot, “You knew from the first few moments we spoke on the phone that I was not a potential client. Most people in business, including attorneys, would have cut the conversation short for that reason. You, on the other hand, chose to be kind and helpful. And then I came back with more questions and you continued to help. My conclusion is that you have learned something very important about life that few understand – doing the right thing is more important than making money. You should be proud of yourself for being so evolved.” I share this now in the hopes it might help give perspective on the spirit of the firm.
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