It was such a relief to finally get our trust completed. Our experience was informative, and was complete in two appointments. I have never seen a more professional and pleasant staff. Even my husband was satisfied!
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Request a free case review from The Law Office of Carol Thomas in Saginaw, Michigan.
The Law Office of Carol Thomas
Saginaw Personal Injury Lawyer — 75 Client Reviews Analyzed
4.6(75 reviews)The Law Office of Carol Thomas is a Personal Injury law firm in Saginaw, MI, located at 5191 Hampton Pl and reachable at +1989-793-2300. Clients have rated the firm 4.6 out of 5 across 75 public Google reviews, 10 of which include written feedback. The most recent written review is from Barbara Katterman on Apr 26, 2026 (98 days ago).
Owner engagement: The Law Office of Carol Thomas replies on 35% of visible Google reviews, and roughly 12% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, personal attention, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
75 reviews
Years Experience
Practice Areas
Office Location
Consultation
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The Law Office of Carol Thomas is a personal injury law firm serving clients in Saginaw, Michigan, located at 5191 Hampton Pl 48604.
Review evidence: Clients have left 75 public Google reviews averaging 4.6 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Saginaw, Michigan firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 3 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Law Office of Carol Thomas at (989) 793-2300 or visit attorneycarolthomas.com for a free case review.
75 public reviews and 20 written reviews.
Most recent written review from Barbara Katterman: Nov 1, 2025 (274 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Barbara Katterman: Nov 1, 2025 (274 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Nov 1, 2025 (274 days ago). Compare that recency with the other firms you are considering.
It was such a relief to finally get our trust completed. Our experience was informative, and was complete in two appointments. I have never seen a more professional and pleasant staff. Even my husband was satisfied!
Highly recommend.
Professional and thorough sohappy to have this all taken care of with no concern about probate
5191 Hampton Pl, Saginaw, MI 48604
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Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Barbara Katterman: Nov 1, 2025 (274 days ago)
Written Reviews
20
Average Rating
4.55
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It was such a relief to finally get our trust completed. Our experience was informative, and was complete in two appointments. I have never seen a more professional and pleasant staff. Even my husband was satisfied!
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Highly recommend.
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Professional and thorough sohappy to have this all taken care of with no concern about probate
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We had a great experience getting our power of attorney & trust completed in just 2 visits leaving with a notebook of all of our completed documents. I was amazed how easy it was. We now have peace of mind that our property will not end up in probate and our money is protected I'm the event one of us needs long term care.
Owner response
Carolyn, <br>Thank you for your review of our office! We like to hear how pleased our clients are with the choice they made in going with us!
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Carole is great to work with. She did a trust for my wife and I. The staff is very friendly.
Owner response
Dennis,<br>Thank you for coming to our office! We appreciate your kind review!
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Pleasant first experience
Owner response
Lynette, thank you so much for your kind review!
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We sought help from Carol and her associates and have been working with them since April of this year. They are very knowledgeable, efficient, caring, and always willing to help when I have any questions. I want the process to be over, but I will miss Rhonda. She has been a God send. I don’t even live in the Saginaw area, but they are worth the drive.
Owner response
Lisa,<br>Thank you for your kind words and your 5 star review! We appreciate that!
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Carole Thomas sold my In Laws a trust thru her seminars, and made them believe it was iron clad making my wife sole Trustee in order to administer their Trust wishes out of court & lawyers hands. That was and is untrue; in the state of Michigan: a Trust cannot be finalized ,administered , and closed without unanimous agreement by ALL Beneficiaries :) , the main reason a trust formed . The irony when we called her office, upon the passing of my in laws, they said they deal only with the living. And referred us to a litigation attorney
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Great, my expectations were exceeded.
Owner response
Patricia,<br>Thank you for your kind words and your 5 star review of our office!
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Carol's law office is efficient. Her staff is very knowledgeable and can answer all of your questions.
Owner response
Sally, thank you for your nice review! Our office appreciates that!
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Ms. Carol Thomas is very friendly and knows what we needed to do. Our parents lawyer retired and so a friend told us to see Carol to explain and go over will and trust. Also to call her regarding Assisted living or hospice care. Anna her Assistant Secretary is also very helpful abd professional. Very knowledgeable on Elder Law.
Owner response
Rita, <br>Thank you very much for your kind review! We truly appreciate it!
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Great people who know elder law
Owner response
Thank you so much for your nice words!
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Last review 273d ago
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