Case Type Unspecified
Unknown
I shared this number with my family member who called for a consultation. They took his information and did not call back. When he called back they claimed he never gave all his information so he did again. This time received a call back and instead of a consultation was asked one question, which he already provided answer twice to before then was abruptly told they could not help. Disappointed. This could have been handled better.
Owner response
Thank you for your feedback. We’re sorry to hear about this experience.<br> <br>Because this review was left anonymously, we’re unfortunately unable to identify the situation or locate the call in our system. Our intake team does ask a few preliminary questions before scheduling consultations to determine whether our firm is the right fit for a particular matter, but the interaction should always be handled with care and clarity.<br> <br>We would truly appreciate the opportunity to look into this further. Please feel free to contact our office directly and ask to speak with our team so we can better understand what happened and address your concerns.<br> <br>Best regards,<br>The Siegel Law Group, P.A.