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Review Intelligence
Travieso McLeod P A St Augustine Fl review signals at a glance
CrashStory aggregates public review patterns for Travieso McLeod P A St Augustine Fl so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.2
Total Reviews
22
PI Reviews
21
Text Reviews
22
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Review Snapshot
4.1
28 public reviews and 22 written reviews.
Recent Activity
Most recent written review from joanne rak: Feb 11, 2026 (136 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 79% of reviews
91% of the visible replies look at least somewhat personalized instead of fully templated.
Travieso McLeod P A St Augustine Fl client reviews
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All22 reviews
4.2
Most recent written review from joanne rak: Feb 11, 2026 (136 days ago)
Written Reviews
21
Average Rating
4.33
Reviews (30d)
0
Reviews (90d)
0
Older Archive
21
Assigned Tags (60)
Showing 21 of 22 written reviews.
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5 star
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Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
ATTENTIVE ATTORNEY'S..PRAYED FOR HELP....GOT IT...Superior..
Owner response
Thank you for sharing, Joanne! We’re so glad we could be there for you when you needed support. Your trust means a lot to us, and we’re always here to help.<br><br>All the best,<br>The Travieso McLeod, P.A. Team
Robert, Mac and the whole team at Travieso McLeod had my back through a very long and difficult situation. Their perseverance never stopped. They were professional, organized, creative, thoughtful and most importantly they helped me finally find peace through justice. If I could give 10 stars I would!
Owner response
Thank you, Carl, for your kind words and for trusting Robert, Mac, and our team at Travieso McLeod during such a difficult time. We are honored to have supported you and relieved our perseverance and careful work helped bring you peace through justice. Your recognition means a great deal to everyone who worked on your case. If you ever need anything further, we are here for you.<br><br>All the best, <br>The Travieso McLeod, P.A. Team
Process Length (negative)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
We talked to Robert when we knew we needed professional legal help. He was transparent and told us that he wouldn’t be the best person to help us, but he took the time to find us someone who could with no conflict of interest. His discretion meant a lot to our family, he is a trusted legal advisor.
Owner response
Thank you for your kind words, Alanna. We’re glad Robert could provide honest guidance and protect your family’s privacy, and we appreciate your trust. Connecting clients with the right resources is very important to us, and your recognition of his discretion means a lot. Please don’t hesitate to reach out if we can help again.<br><br>All the best, <br>The Travieso McLeod, P.A. Team
Process Transparency (positive)Choosing Right Firm (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveDetailed StoryLikely Non-Client / Consultation
Travieso McLeod was there for our family when we needed them most. We’ve hired Robert twice and have been very happy with the way he and his team handled our cases. Honest, transparent, and extremely responsive. Highly recommend!
Owner response
Thank you, William — we truly appreciate your kind words. We're honored that you trusted Travieso McLeod during such an important time and glad Robert and the team could provide honest, transparent, and responsive service. Your recommendation means a great deal to us. We’re here for your family whenever you need us.<br><br>All the best, <br>The Travieso McLeod, P.A. Team
Excellent professional and thorough representation. I highly The McCleod firm, Tom Copeland and all the staff.
Owner response
Thanks so much, Nicolle! It’s wonderful to hear that Tom and our team made your experience smooth and positive. Your recommendation means a lot, and we look forward to helping you with anything you may need in the future.<br><br>All the best, <br>The Travieso McLeod, P.A. Team
I had an excellent experience with Travieso McLeod, P.A. From the very first consultation, the team was professional, responsive, and genuinely cared about my case. They explained everything clearly, kept me informed throughout the process, and worked tirelessly to achieve the best possible outcome. I always felt confident that I was in good hands. I highly recommend Travieso McLeod, P.A. to anyone looking for skilled, trustworthy, and compassionate legal representation.
Owner response
We’re so grateful for your kind words, Lise. Knowing that you felt supported and well-represented by our team at Travieso McLeod, P.A. is incredibly rewarding. Thank you for your trust and for recommending our firm.<br><br>All the best,<br>The Travieso McLeod, P.A. Team
Communication (positive)Process Transparency (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
The communication essentially stopped after I signed the contract; I had to follow up with them for every update, and my inquiries were either dismissed or ignored. Their lack of professionalism was shocking, and to be honest, the endless 5-star reviews feel bought—my experience was nothing like that.
Owner response
Hoyt, thank you for your feedback. We sincerely apologize for the lack of communication on our part regarding your case, and we will take this feedback into consideration. If you would like to discuss further, please contact us directly at info@themcleodfirm.com or (904) 471-5007.<br>Regards,<br>The Team at The McLeod Firm
Communication (negative)Marketing vs Reality (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
Incredibly hard to receive updates. Emails and phone calls were ignored for weeks. I felt totally unaware of my predicament. Lack of concern or urgency. In spite of the dazzling ratings, the service was unresponsive and annoying. I wouldn't advise someone in need of trustworthy legal assistance to use this firm.
Owner response
Beau, thank you for your feedback. We strive to provide everyone with exceptional care and we are upset to hear that standard wasn’t met with you and your case. We’d like the opportunity to discuss this further with you. Please contact us directly at info@themcleodfirm.com or call us at (904) 471-5007.<br>Regards,<br>The Team at The McLeod Firm
Communication (negative)Process Transparency (negative)Marketing vs Reality (negative)Holistic Advocacy (negative)PersonalizedSentiment: negativeGeneric ReviewLikely Client Experience
The very best lawyers in the State of Florida!
(Especially Mr. Copeland)
Thank You very much for your assistance with everything.
You made the entire process as easy as it could be for me and my Father and we couldn't be happier with the outcome of our case. Thank you for fighting for us until the very end, going above and beyond what I expected.
You have really made a big difference for me.
This is a brilliant Law Firm In my eyes.
I have zero complaints, nothing but nice things to say.
Please give a big thanks to everyone else behind the scenes that worked on my case with you at:
The McLeod Firm.
You have all provided A+ service, great attention to detail, and friendly, positive customer relations during the entirety of our journey.
If ever again I find that I am in need of a lawyer in the State of Florida, I know exactly who to call.
Thanks for everything,
--Andrew L.
Owner response
We are incredibly grateful for your review, Andrew! It's wonderful to hear that our attention to detail and friendly customer service made a big difference for you. If you ever need any further assistance, do not hesitate to contact us!<br>All the best,<br>The Team at The McLeod Firm
Communication (positive)Process Length (positive)Choosing Right Firm (positive)Case # Treatment (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
I cannot recommend Tom Copeland and the McLeod law firm highly enough. From the very beginning, Tom was dedicated to my case, offering expert legal advice and representation that put my mind at ease. His knowledge and professionalism were evident in every interaction, and he made sure to explore every possible angle to achieve the best possible outcome.
One of the standout aspects of working with Tom and his team was their commitment to communication. I was never left in the dark about my case. The firm consistently kept me informed and updated on every detail, no matter how small. Whenever I had questions or concerns, they were quick to respond and provided clear, thorough explanations.
Tom Copeland’s representation was exceptional, and the level of care and attention I received from his entire firm made a stressful situation much more manageable. If you’re looking for a dedicated, knowledgeable attorney who will fight for you and keep you informed every step of the way, look no further than Tom Copeland.
Owner response
We sincerely appreciate your wonderful feedback, James! It's great to hear that Tom and the team were able to provide you with the level of service that you deserved. Your endorsement means a lot to us and we're glad to have lived up to your expectations!<br>Best regards,<br>The Team at The McLeod Firm
Communication (positive)Process Transparency (positive)Choosing Right Firm (positive)Needing a Lawyer (positive)Holistic Advocacy (positive)PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
You don't have to big law firms to get the same job done.
Mcleod firm took my case and did a excellent job for me. I was very happy with the results and out come they settled for.
Thanks to the Mcleod firm for job well done
Steve
Owner response
Thank you for the positive review, Stephen! We're glad to hear that you found our work excellent and satisfactory. Your feedback is highly appreciated and will encourage us to perform even better!<br>All the best,<br>The Team at The McLeod Firm
Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveDetailed StoryLikely Client Experience
Don’t hesitate, hire this Firm if you want your case handled right. Consummate professionals through every step. Seth is a straight shooter and won’t waste your time. He and his paralegal, Stephanie, answered all our questions and explained the process from start to finish. We couldn’t be happier.
Owner response
Elizabeth, we are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. Seth and our team are always happy to assist so don't hesitate to reach out to us if you need anything. <br>Best regards,<br>The Team at The McLeod Firm
Robert, Mac and the whole team at Travieso McLeod had my back through a very long and difficult situation. Their perseverance never stopped. They were professional, organized, creative, thoughtful and most importantly they helped me finally find peace through justice. If I could give 10 stars I would!
We talked to Robert when we knew we needed professional legal help. He was transparent and told us that he wouldn’t be the best person to help us, but he took the time to find us someone who could with no conflict of interest. His discretion meant a lot to our family, he is a trusted legal advisor.