Well I got really busy and miss conference call but in past he took care of my case not like other lawyers they study law and they just any worth it but j underwood dose his job
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Underwood Justin B
El Paso Personal Injury Lawyer — 29 Client Reviews Analyzed
3.8(29 reviews)Underwood Justin B is a Personal Injury law firm in El Paso, TX, located at 705 Texas Ave #100 and reachable at +1915-485-9100. Clients have rated the firm 3.8 out of 5 across 29 public Google reviews, 10 of which include written feedback. The most recent written review is from Israel B.Ramos on May 8, 2026 (91 days ago).
What reviewers consistently praise: care for the whole situation, help during a stressful moment, and communication and updates. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
29 reviews
Years Experience
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Underwood Justin B is a personal injury law firm serving clients in El Paso, Texas, located at 705 Texas Ave #100 79901.
Review evidence: Clients have left 29 public Google reviews averaging 3.8 out of 5, 10 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other El Paso, Texas firms before you decide.
Contact Underwood Justin B at (915) 485-9100 for a free case review.
29 public reviews and 16 written reviews.
Most recent written review from Israel B.Ramos: May 10, 2025 (454 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
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There are no visible owner replies in the current review corpus.
Most recent written review from Israel B.Ramos: May 10, 2025 (454 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 10, 2025 (454 days ago). Compare that recency with the other firms you are considering.
Well I got really busy and miss conference call but in past he took care of my case not like other lawyers they study law and they just any worth it but j underwood dose his job
Mr. Underwood, Mr. Wyatt, Ms. Grasheim, and Mr. Avila, have all work together to help me on my case. I know I'm in good hands when they show up every single time I have to appear in court. They're there to help you and be there for you. Also the associates and paralegals that work in their office are always courteous and helpful. If I could give them 10 stars, I would.
Justin Underwood gave my life back 🙏 I would not have been with my family if he did not take my case. Thank you from the bottom of my heart, God bless you and your family.
705 Texas Ave #100, El Paso, TX 79901
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Most recent written review from Israel B.Ramos: May 10, 2025 (454 days ago)
Written Reviews
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Average Rating
3.25
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Well I got really busy and miss conference call but in past he took care of my case not like other lawyers they study law and they just any worth it but j underwood dose his job
Case Type Unspecified
Unknown
Mr. Underwood, Mr. Wyatt, Ms. Grasheim, and Mr. Avila, have all work together to help me on my case. I know I'm in good hands when they show up every single time I have to appear in court. They're there to help you and be there for you. Also the associates and paralegals that work in their office are always courteous and helpful. If I could give them 10 stars, I would.
Case Type Unspecified
Unknown
Justin Underwood gave my life back 🙏 I would not have been with my family if he did not take my case. Thank you from the bottom of my heart, God bless you and your family.
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Receptionist would not make appt with Mr Underwood unless I paid $1000.. went with another attorney that met with us and discussed the case. Paid him the $1000 but feeling comfortable he knew my case. What a difference!!! Don't fall for scams!!!!
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I had a great experience with Mr. Underwood. He was always listening to my concerns and ended up clearing my case.
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Horrible service. Phone consultation for $150 for 15 minutes Ms. Elena said she would find out the missing information to complete the rest of the consultation. After a week she never called me. Called the office and the receptionist was rude and said Ms Elena would take my case for the amount of $3,500 when asked what exactly would she be doing for my case. He was upset saying I should have given that information during my consultation which never was completed correctly. Disgusting how this people take advantage of many people with this situations and circumstances and take our money and do not get the right service they promise to give. No refund is given back even when you explained the consultation was incorrect ( timing)
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We hired Underwood he charged 5000 dollars .we had 7 witnesses that saw what happened and he still wanted us to take a plea. When we hired him we told him we where going to jury finally they dropped charges. They wanted easy money specially specially wyatt the jerk and liar he told us the other party had video and he hired a detective lies
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This man is an absolute BEAST in court !! He walks in an and gets things done his way. He is a thug in a suit. Any case you need dismissed he's the one to call with reasonable prices and payment plans!
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Always my go-to because of the experience and professionalism.
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Justin's an awesome attorney. I've known him for many years Always has been. His staff is also very courteous and professional
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Justin Underwood kept me in the loop throughout my case, and always reassured me it will get handled. I ended up with best case scenario and it is because Justin fought for me until the end! His office also kept me well informed on everything I needed to do, and I can start with a clean slate. Definitely recommend going to Mr. Underwood!
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Mr. Underwood is the most down to earth person we know in this line of work. Always so knowledgeable and willing to help.
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