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Review Intelligence
Vargas Gonzalez Delombard LLP Dallas Tx review signals at a glance
CrashStory aggregates public review patterns for Vargas Gonzalez Delombard LLP Dallas Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
Average Rating
4.7
Total Reviews
18
PI Reviews
18
Text Reviews
14
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What to check before you hire Vargas Gonzalez Delombard LLP Dallas Tx
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Review Snapshot
4.9
17 public reviews and 15 written reviews.
Recent Activity
Most recent written review from Chris: May 21, 2026 (77 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Response Behavior
Replies on 82% of reviews
93% of the visible replies look at least somewhat personalized instead of fully templated.
I’m trying to understand how your firm maintains 5‑star reviews when I’ve been calling for the last four weeks with no follow‑up. Every time I reach Hanna, she says she will call back, but I never receive a return call. Today I was placed on hold for five minutes and then hung up on.
Vargas Gonzalez, this has been extremely frustrating. No one called me for my scheduled appointment — I had to keep calling and leaving messages. I finally received a call from you, but I missed it because no one told me what time you would be calling.
At this point, it feels like either your staff is not trained properly or the firm is overwhelmed with too much work. The lack of communication has turned this into a circus
Chris
Called for some help regarding a $50k+ claim regarding damage to my vehicle and they were not helpful at all.
Owner response
Hi Ryan, thank you for reaching out. Our firm focuses on insurance claims involving damage to homes and buildings, and we unfortunately do not handle vehicle damage cases. However, we appreciate you contacting us and wish you the best moving forward.
They were awesome! My homeowners insurance just refused to deal with me even after getting a public adjuster. Mr Vargas talked me through it did the leg work and walked me through mediation to a resolution I could be happy with. Thank you to all who worked on my case and happy holiday! We can finally get our home fixed!!!
Owner response
Thank you, Jessica, for your kind review. We know how frustrating insurance disputes can be, and we’re glad Andrew Vargas and our team were able to guide you through mediation and help reach a resolution you were happy with. Wishing you a wonderful holiday season and all the best as you move forward with your home repairs.
These guys handled my case against my insurance company, who refused to pay my roof claim. They did a great job of communicating with me how the process was going to go and ultimately were able to get me a fair settlement before going to litigation. Thank you so much!!
Owner response
Thank you so much for your kind words! We’re glad we could help you through the process and secure a fair settlement on your roof claim. Communication and client support are always our top priorities, and it means a lot to hear that reflected in your experience. We truly appreciate your trust in us!
I reached out to this firm for help with a frustrating solar issue, and they did an amazing job! From the beginning, they listened to my concerns with respect and took the time to truly understand my situation. Their professionalism, communication, and follow-through made a stressful situation much more manageable. I’m incredibly grateful for their support — they got the job done and gave me peace of mind. Highly recommended!
Owner response
Thank you so much, Miranda! We’re truly grateful you took the time to share your experience. It was our pleasure to help you through the solar issue, and we're so glad we could bring you peace of mind. If you ever need anything in the future, don’t hesitate to reach out - we’re always here to help!
It was a great experience dealing with Louis Gonzalez and his team. They were always very helpful and very friendly. Thank you for the great service. Highly recommend this team.
Owner response
Thank you so much for your kind words, Ramona! We're excited to hear you had a great experience with Louis Gonzalez and the team. Your recommendation means the world to us, and we're always here if you need anything in the future.
Very professional and thorough staff and attorneys. My attorney made my wife and I feel comfortable they were doing everything possible to WIN our case!
Owner response
Thank you so much for your kind words! We're thrilled to hear that our team made you and your wife feel comfortable throughout the process. Fighting for our clients is what we do, and we're so glad we could be there for you. Wishing you all the best!
I would highly recommend using this law firm. The staff was knowledgeable with our case and so helpful. Our attorney, Louis Gonzalez, helped us receive the full payment of our claim quickly.
Owner response
Thank you so much for your 5-star review! If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best!
I had the pleasure of working with this staff and I cannot recommend them highly enough. From start to finish, the team was incredibly professional, knowledgeable, and responsive. They took the time to understand my case and walked me through every step of the process. Their attention to detail and commitment to achieving the best possible outcome were evident from day one.
Owner response
Thank you so much for your kind words! It truly means a lot to us that you had such a positive experience. Our team is dedicated to providing the best service possible, and we're grateful for the opportunity to have helped you. If you ever need anything in the future, don’t hesitate to reach out!
What a great experience dealing with Louis Gonzalez and this talented team of lawyers.
Their knowledge and expertise gave us confidence as we navigated a very difficult situation with our house and the insurance company.
They made us feel like we were their top priority throughout the entire process and that they really cared about our family.
If you want a firm you can trust to get you the results you need, there is no one else I would recommend.
Owner response
Thank you! We really appreciate you taking the time to share this! It means a lot to us that you felt supported and taken care of throughout the process. We know how tough these situations can be, and we’re just glad we could help. Thanks for trusting us!
Top notch legal team! Louis Gonzalez & his firm are extremely professional, knowledgeable & most importantly cared about our situation fighting every step of the way to get results. . I am so grateful that they are on my side! I highly recommend them!
Owner response
Thank you so much for your kind words, Michelle! We truly appreciate your trust in Louis Gonzalez and our team. It means a lot to us that you felt supported every step of the way and we're always here to fight for our clients and get the results they deserve. If you ever need anything in the future, don’t hesitate to reach out!
I’m trying to understand how your firm maintains 5‑star reviews when I’ve been calling for the last four weeks with no follow‑up. Every time I reach Hanna, she says she will call back, but I never receive a return call. Today I was placed on hold for five minutes and then hung up on.
Vargas Gonzalez, this has been extremely frustrating. No one called me for my scheduled appointment — I had to keep calling and leaving messages. I finally received a call from you, but I missed it because no one told me what time you would be calling.
At this point, it feels like either your staff is not trained properly or the firm is overwhelmed with too much work. The lack of communication has turned this into a circus
Chris