Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
We worked twice with Deanna and she's been outstanding. Very on-top of everything, communicative, and doesn't miss a beat. Great experience both times.
Communication (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:positive
Zero stars if I could. No issue with the lawyers but the customer service is terrible, specifically Barb. Extremely rude and strangely aggressive right at the beginning of the call. Argued over me so didn’t even understand my original question. And apparently it’s common practice at an esteemed law firm to slam the phone on the receiver while I was mid sentence. Truly appalled. Called back to speak with someone about it and they didn’t care. The other women never even apologized for how rude and disrespectful Barb was. that’s how they treat their paying customers, beware!
Communication (negative)No ResponseSentiment: negativeGeneric ReviewLikely Non-Client / Consultation
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_non_clientpi:yesdepth:detaileddimension:Communicationdimension-sentiment:Communication:negative
Highly experienced and compassionate firm.
Needing a Lawyer (positive)Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positivedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Zero stars
No ResponseGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:nonestory:genericclient:unclearpi:yesdepth:one_liner
Poor customer service. Make sure your ducks are in a row before the day you go because they will be less than helpful.
Communication (negative)Holistic Advocacy (negative)No ResponseSentiment: negativeGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:genericclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:negativedimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:negative
This is the best Law firm in the area especially for estate planning, everyone was so nice and helpful
Holistic Advocacy (positive)No ResponseSentiment: positiveGeneric ReviewLikely Client Experience
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case:estate planningstage:unknownresponse:nonesentiment:positivestory:genericclient:likely_clientpi:yesdepth:mediumdimension:HolisticAdvocacydimension-sentiment:HolisticAdvocacy:positive
Awesome, easy to work with, down to earth. These guys do everything for you.
Owner response
Thank you, Mike, for the positive rating, and for coming to our firm for your legal needs. We appreciate your business. Please stay safe and healthy, and have a good day!
Needing a Lawyer (positive)Semi-PersonalizedSentiment: positiveGeneric ReviewLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:semi_personalizedsentiment:positivestory:genericclient:likely_clientpi:yesdepth:shortdimension:NeedingLawyerdimension-sentiment:NeedingLawyer:positive
They gave me initial answers to questions, however considering the circumstances, a resolution wasn't reached. Also, their prices were unreasonably high(after speaking to out of town attorneys).
Communication (mixed)Process Length (negative)Fee Transparency (negative)No ResponseSentiment: negativeDetailed StoryLikely Client Experience
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case:personal_injury_generalstage:unknownresponse:nonesentiment:negativestory:storyclient:likely_clientpi:yesdepth:mediumdimension:Communicationdimension-sentiment:Communication:mixeddimension:ProcessLengthdimension-sentiment:ProcessLength:negativedimension:FeeTransparencydimension-sentiment:FeeTransparency:negativetheme:unresolved casetheme:high feestheme:price comparison
Thieving cheats is all that I will say. Disgrace to the legal community.
Owner response
We are sorry to hear this review. We strive to handle all of our clients as we would our own beloved families. Please contact us if you would like to discuss how we can remedy your experience with our firm. Thank you.
Semi-PersonalizedGeneric ReviewClient Relationship Unclear
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case:personal_injury_generalstage:unknownresponse:semi_personalizedstory:genericclient:unclearpi:yesdepth:short