They took my money and offered no service to me told me it's 500 for the lawyer to look at my case robbery
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America Family Law Center
Houston Personal Injury Lawyer — 4075 Client Reviews Analyzed
4.2(4075 reviews)America Family Law Center is a Personal Injury law firm in Houston, TX, located at 7324 Southwest Fwy and reachable at +1214-949-1000. Clients have rated the firm 4.2 out of 5 across 4075 public Google reviews, 9 of which include written feedback. The most recent written review is from NeNe Day on Jun 10, 2026 (57 days ago).
Owner engagement: America Family Law Center replies on 45% of visible Google reviews, and roughly 28% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: care for the whole situation, communication and updates, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory aggregates public Google reviews, Colorado crash records from CDOT and local agencies, and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
4075 reviews
Years Experience
Practice Areas
Office Location
Consultation
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America Family Law Center is a personal injury law firm serving clients in Houston, Texas, located at 7324 Southwest Fwy 77074.
Review evidence: Clients have left 4075 public Google reviews averaging 4.2 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Houston, Texas firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 2 photos are public on Google; contact the firm to ask about consultation fees.
Contact America Family Law Center at (214) 949-1000 or visit americafamilylawcenter.org for a free case review.
4,075 public reviews and 19 written reviews.
Most recent written review from NeNe Day: May 23, 2026 (75 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 15% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from NeNe Day: May 23, 2026 (75 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from May 23, 2026 (75 days ago). Compare that recency with the other firms you are considering.
They took my money and offered no service to me told me it's 500 for the lawyer to look at my case robbery
This is the worst company ever it is a SCAM. If you cannot provide any service, at least refund my money back! Since their numbers are out of service, the office is shut down, and the emails no longer work, I am unable to get in contact with them at all. I Have filed a dispute with chase bank to get my money back, just for chase bank to tell me that they got in contact with this Company, and that This company will not allow to give me my money back. BUT HOW DID THEY GET IN CONTACT IF THEYRE SHUT DOWN? I’m so lost how Chase was able to contact them but they’re unable to give us paying clients a working number, email or office to even go to. It’s Horrible that you shut off All your numbers, emails, and offices just so nobody can get their money back for the services that I paid for, BUT if it’s a major company like “chase bank” Then they will respond to the banks disputing them telling them that they won’t refund the money. Not only does this company have my bank account information , they are able to take out money any time they please and charge it as an ACH transaction so Chase Bank can’t refund me my money is INFURIATING. THIS IS FRAUD AND A SCAM. I WANT MY MONEY BACK!!!
They charged me 600 and disappeared in 2025. They're thieves, but I'm going to sue them and get to the bottom of this.
7324 Southwest Fwy, Houston, TX 77074
Recent crash data for the area around America Family Law Center loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from NeNe Day: May 23, 2026 (75 days ago)
Written Reviews
19
Average Rating
1.21
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Reviews (90d)
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Older Archive
19
Assigned Tags (3)
Showing 19 of 19 written reviews.
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Case Type Unspecified
Unknown
They took my money and offered no service to me told me it's 500 for the lawyer to look at my case robbery
Owner response
Thank you for the kind review.
Case Type Unspecified
Unknown
This is the worst company ever it is a SCAM. If you cannot provide any service, at least refund my money back! Since their numbers are out of service, the office is shut down, and the emails no longer work, I am unable to get in contact with them at all. I Have filed a dispute with chase bank to get my money back, just for chase bank to tell me that they got in contact with this Company, and that This company will not allow to give me my money back. BUT HOW DID THEY GET IN CONTACT IF THEYRE SHUT DOWN? I’m so lost how Chase was able to contact them but they’re unable to give us paying clients a working number, email or office to even go to. It’s Horrible that you shut off All your numbers, emails, and offices just so nobody can get their money back for the services that I paid for, BUT if it’s a major company like “chase bank” Then they will respond to the banks disputing them telling them that they won’t refund the money. Not only does this company have my bank account information , they are able to take out money any time they please and charge it as an ACH transaction so Chase Bank can’t refund me my money is INFURIATING. THIS IS FRAUD AND A SCAM. I WANT MY MONEY BACK!!!
Case Type Unspecified
Unknown
They charged me 600 and disappeared in 2025. They're thieves, but I'm going to sue them and get to the bottom of this.
Case Type Unspecified
Unknown
I paid 5000 for this help and didn't get anywhere
Case Type Unspecified
Unknown
I’ve tried to get a hold of this law firm and the phone lines and website aren’t working anymore. Has anyone else gotten a hold of them? They took my money and it’s been almost a year and I haven’t gotten an answer at all. Have any of you had luck with getting your refund?
Case Type Unspecified
Unknown
They start off all concerned and responsive but once I paid them they diverted my calls to an answering machine! Then they said it would be 8-12 Weeks to provide my documents...LIE! It took them 16 weeks with me calling to push them to do it. Then they say you can't file a complaint on until you go through a previous step which I did.And sent them an email and text, and they never responded to it.So that's the try and intimidate you from reporting them on sites like this or the better business.Bureau. DON'T GET USE THIS SERVICE IF YOU VALUE YOUR TIME & MONEY.
Case Type Unspecified
Unknown
At this point I posted a review only to find out no one called me back they took my money and cost me money that I didnt really have. Nothing will come to this company or the people who robbed any of us. What's done in the dark always come to the light.
Owner response
Thank you for the kind review.
Case Type Unspecified
Unknown
Looks like me and my fiancé got scammed from them too. We have been waiting for a refund and nothing. They haven’t called or contacted us. I will definitely be reporting them to BBb and the bar association. If anything I might find another real lawyer and sue this people. Get more then just my $550. This sucks when you felt like you would get legal help and they just scam you.
Case Type Unspecified
Unknown
WARNING Company is a complete SCAM. took $600 and " legal documents" partner company. Took another $460. I'm just trying to get some help.Seeing my kids I have enough problems already. Then to find out I was robbed.
Case Type Unspecified
Unknown
I paid them money to assist in court documents in march. It’s November haven’t heard anything back. Paid $500 because they said I qualified for the assistance but never had the chance to use them
Case Type Unspecified
Unknown
No!!!!!!!!! I don't recommend them, they're a scam. I paid for help and then suddenly they stopped answering me 😡😡😡😡😡😡
Owner response
Thank you for the kind review.
Case Type Unspecified
Unknown
They took my money and out of business
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