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Review Intelligence
Goodnow McKay Injury Attorneys Chandler Az review signals at a glance
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Average Rating
4.9
Total Reviews
46
PI Reviews
46
Text Reviews
46
Most common themes
attention to detail
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Review Snapshot
4.9
46 public reviews and 46 written reviews.
Recent Activity
Most recent written review from yesenia maldonado alvarez: Mar 12, 2026 (146 days ago)
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Response Behavior
Replies on 63% of reviews
52% of the visible replies look at least somewhat personalized instead of fully templated.
Goodnow McKay Injury Attorneys Chandler Az client reviews
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All46 reviews
4.9
Most recent written review from yesenia maldonado alvarez: Mar 12, 2026 (146 days ago)
Written Reviews
46
Average Rating
4.91
Reviews (30d)
0
Reviews (90d)
0
Older Archive
46
Assigned Tags (3)
Showing 46 of 46 written reviews.
1 star
0
2 star
1
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0
4 star
1
5 star
44
Older Written Reviews
Reviews older than 30 days are kept available in pages of 12.
I had an amazing experience with Goodnow McKay Injury Attorneys. From the very beginning, their team was professional, attentive, and truly compassionate about my situation. Courtney handled my case with such care and kept me informed every step of the way.
Communication was excellent throughout the entire process. They were always quick to respond to my questions and made sure I understood everything that was happening. It made a stressful situation so much easier knowing I had a team that genuinely cared about my well-being and the outcome of my case.
I’m incredibly grateful for their hard work and dedication. If you’re looking for an injury attorney who is knowledgeable, responsive, and truly committed to their clients, I highly recommend Goodnow McKay Injury Attorneys. They went above and beyond, and I couldn’t be more thankful for their support.
Chris Goodnow & Goodnow McKay: Truly Unmatched Service and Results
After a horrible motorcycle crash—where a truck ran me into the back of a stopped car, leaving me with 9 broken bones, needing emergency surgery, and spending two weeks hospitalized—I felt completely lost. I had already spoken to multiple "big name" firms, but felt unheard and began to doubt whether I even had a solid case.
Then I found Goodnow McKay.
From the first call, attorney Chris Goodnow made me feel not only heard, but confident that my case was a winner. This dedication was proven when Chris personally took the time to visit me at my home, even on a holiday, just to hear the full story.
Throughout the following months, Chris and the entire firm were extremely helpful, patient, and knowledgeable. They were always available to answer every question I had, making a difficult process manageable.
We ended up winning my case, and I truly believe this successful outcome would not have been possible without the tireless work, expertise, and genuine care of Chris and the Goodnow McKay Injury Attorneys team. If you need representation, look no further.
Want too start by saying Courtney Lorentz is everything you could ask for in a attorney. She was always helpful and responsive and went above and beyond all expectations for my wife. She was hit by a motorist and injured and while she focused on healing and recovering, Courtney handled everything. Finding insurance when the driver lied, getting the max compensation possible for her pain and suffering, responding to every email and call. I can't say enough about her and if your hesitant on who too pick too represent you if your in a accident, don't look any further, you've found the best in the business here. Thx again for everything!!
I had a great experience working with Courtney and the team at Goodnow | McKay. They communicated clearly and consistently throughout my case, keeping me informed every step of the way. I always felt heard and supported, and I truly appreciate their professionalism and dedication.
I searched google for a personal injury lawyer and was not let down at all by Courtney D. Lorentz, one of the attorneys who work for the firm. She was been responsive with every question I have asked a truly cared about making sure I received a fair settlement. After hearing all of the horror stories from other and other large accident firms I feel blessed to have found a great attorney. 10/10 would recommend her to everyone and anyone.
Overall, a good firm. They are very knowledgable and do get the job done. This was the first accident I had ever been involved in. The attorney that I worked with was Andrew Thiery. He was able to answer any questions I had and walked me through the whole process. I am happy with the overall outcome but do have a couple things to point out. Communication could've been a little bit better. I had to periodically check in during the demand/negotiation process or would not hear anything for weeks. Sometimes things would come to a halt for several months, which would make feel a little uneasy, but, eventually they would get done. Also, the negotiations could've been done better. I personally had to press for a higher amount, and I still pretty much broke even, with pain and suffering included, even though I was found to be not guilty for the accident.
The best law firm you will ever have represent you. Clearly a cut above the rest , I highly recommend them, and a sincere thank you for your hard work and diligence.
Courtney is beyond a true profesional. In the middle of my case she dealt with a loss of a family member and still was on top of my case and got the outcome I was looking for. Very grateful to have had her on my side!!
I’ve dealt with a couple other accident firms before, and not a single one has come anywhere close to as professional and communicative as this firm. These lawyers are absolutely amazing. Not only was my case handled quickly, but it was also handled with the utmost professionalism. My lawyers (Justin McKay & Amanda Ruiz) always contacted me with any, and all updates with my case. If I ever had any questions they would respond to my emails within a matter of an hour or two (vs previous attorneys who would take weeks to respond at times). Throughout the entire process they updated me on what I should expect next, and how long it will take. I definitely recommend them and will use them again in the future if needed.
I had an amazing experience with Goodnow McKay Injury Attorneys. From the very beginning, their team was professional, attentive, and truly compassionate about my situation. Courtney handled my case with such care and kept me informed every step of the way.
Communication was excellent throughout the entire process. They were always quick to respond to my questions and made sure I understood everything that was happening. It made a stressful situation so much easier knowing I had a team that genuinely cared about my well-being and the outcome of my case.
I’m incredibly grateful for their hard work and dedication. If you’re looking for an injury attorney who is knowledgeable, responsive, and truly committed to their clients, I highly recommend Goodnow McKay Injury Attorneys. They went above and beyond, and I couldn’t be more thankful for their support.
Chris Goodnow & Goodnow McKay: Truly Unmatched Service and Results
After a horrible motorcycle crash—where a truck ran me into the back of a stopped car, leaving me with 9 broken bones, needing emergency surgery, and spending two weeks hospitalized—I felt completely lost. I had already spoken to multiple "big name" firms, but felt unheard and began to doubt whether I even had a solid case.
Then I found Goodnow McKay.
From the first call, attorney Chris Goodnow made me feel not only heard, but confident that my case was a winner. This dedication was proven when Chris personally took the time to visit me at my home, even on a holiday, just to hear the full story.
Throughout the following months, Chris and the entire firm were extremely helpful, patient, and knowledgeable. They were always available to answer every question I had, making a difficult process manageable.
We ended up winning my case, and I truly believe this successful outcome would not have been possible without the tireless work, expertise, and genuine care of Chris and the Goodnow McKay Injury Attorneys team. If you need representation, look no further.