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Lawyer Review Intelligence
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Review Intelligence
CrashStory aggregates public review patterns for Napoli Shkolnik PLLC Cedar Park Tx so readers can assess client sentiment, response quality, and the issues that appear most often before moving deeper into the interactive review explorer.
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8 public reviews and 7 written reviews.
Most recent written review from Richard Vera: Sep 29, 2025 (308 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 63% of reviews
80% of the visible replies look at least somewhat personalized instead of fully templated.
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Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Richard Vera: Sep 29, 2025 (308 days ago)
Written Reviews
7
Average Rating
2.86
Reviews (30d)
0
Reviews (90d)
0
Older Archive
7
Assigned Tags (3)
Showing 7 of 7 written reviews.
1 star
3
2 star
0
3 star
1
4 star
1
5 star
2
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Very compassionate and they helped me with my claims on a timely fashion and was on top of everything
Owner response
Thank you for taking the time to leave this wonderful review!
Case Type Unspecified
Unknown
I'm confused the afff and pafs fire foam lawsuit internet says it settled with napoli for 12.5 billion dollars but when I called In they say they are waiting on court date here is my confusion why would you be waiting on court date if the case already settled ? How come there is no answer to my question it's a legitimate question?
Case Type Unspecified
Unknown
Communication sucks. I’ve been through 6 paralegals in two years. Call center tells me conflicting information. I’ve been a paralegal for 38 years and I am appalled at the lack of employee professionalism.
Owner response
We are sorry to read about your experience but we remain available to provide regular updates on your case when you reach out. Thank you for giving us the opportunity to respond.
Case Type Unspecified
Unknown
No communication since March 2023. Gave the full details of my claim March 2022. They tell you it takes time to work on things. And to not call them. Got letter in the mail that my case was dropped per my request . I had not talked anyone to request to not proceed. What a waste of time
Owner response
We have received your comment and are sorry to read about your experience. Last week, a firm representative explained to you the Court’s order regarding which claims they would accept and unfortunately yours will not be accepted. We are happy to answer any additional questions regarding the Court’s decision on this. Thank you for giving us the opportunity to respond.
Case Type Unspecified
Unknown
No updates since March.... 😕 Confidence depends on Communication. Call Center interaction doesn't cut it.
Case Type Unspecified
Unknown
There are some really great people working here. A fellow named Chris listened to my concerns, worked hard to rectify my issue and followed through with his promises. I appreciate his professionalism and empathy while handling my situation.
Owner response
We are glad that we were able to assist with making this situation better. Thank you for taking the time to update your experience.
Case Type Unspecified
Unknown
Very rude and dispassionate was my experience with this firm.
Owner response
We are sorry to read that you were feel your experience was negative. Unfortunately we are unable to provide assistance or attempt to remedy the situation with the information provided. Please feel free to contact us at 212-397-1000 or info@napolilaw.com so that we can see what can be done.Thank you
Most recent written review from Richard Vera: Sep 29, 2025 (308 days ago)
Mentioned in 5 reviews, with an average 2.0-star rating when clients talk about this theme.
5 reviews touch this theme, including 4 clearly negative mentions and 0 mixed mentions.
The newest written review in this dataset is from Sep 29, 2025 (308 days ago). Compare that recency with the other firms you are considering.
Very compassionate and they helped me with my claims on a timely fashion and was on top of everything
I'm confused the afff and pafs fire foam lawsuit internet says it settled with napoli for 12.5 billion dollars but when I called In they say they are waiting on court date here is my confusion why would you be waiting on court date if the case already settled ? How come there is no answer to my question it's a legitimate question?
Communication sucks. I’ve been through 6 paralegals in two years. Call center tells me conflicting information. I’ve been a paralegal for 38 years and I am appalled at the lack of employee professionalism.