Padgett & Robertson

Not Recommended: A Warning to Others I recently had an experience with a law firm that left me deeply frustrated and disrespected—one I feel compelled to share to caution others. I was scheduled for an appointment, only to wait nearly three hours without explanation or acknowledgment. When I finally saw one of the lawyers, Lacey, departing for the day, I was met with further indifference. The receptionist claimed attorney Moore was “reviewing a file” and couldn’t estimate when he’d be available, dismissing my concerns. The lack of professionalism was staggering, but it was compounded by a far more troubling realization: I felt I was treated differently—judged and dismissed—because of who I am. Legal professionals are entrusted to guide clients through vulnerable times, offering expertise and empathy. Instead, Moore and Lacey prioritized their tasks over their client’s needs, displaying no regard for my time or emotional well-being. Their dismissive and apparent bias left me feeling unheard and devalued, which is antithetical to the trust and support that should define an attorney-client relationship. This experience has led me to distance myself from the firm entirely. Fortunately, I’ve since found a lawyer who treats me with the respect I deserve, providing clear advice and genuine support. Everyone deserves to be met with dignity in their pursuit of legal help. I hope this review spares others the same ordeal, encouraging them to seek out firms that prioritize empathy, punctuality, and ethical care—and to question any that fall short.

Best place ever Lacy R is the best attorney ever I totally recommend!!!!

Such an easy experience for such a difficult situation. They were so helpful with the whole process and I would definitely recommend them to anyone needing help in this field

These are the kindest and most helpful group of people. They made it so easy! I felt like there had to be something I needed to do but they handled it for me. I strongly recommend them.

I had a consultation appointment with Matthew Moore. He did provide us with some information that was helpful. He seemed to be in over his head with how bankruptcies can affect Medicaid, especially for an elder person. I would think someone who specializes in bankruptcy would be familiar or have the right resources to get the correct information. My main issue is that after the initial consultation, I was completely ghosted. I called 3 times and sent multiple emails and never heard anything back. My sister was in the call and heard something completely different than me. I laid out my interpretation in an email to Mr. Moore. All I was asking for was clarification so we would know how to proceed. Very disappointed after jumping through all the hoops they needed just to get that appointment. I even offered to pay for the additional clarification, as I don’t expect anyone to work for free. Adding that this was almost one year ago. I was hoping eventually someone would respond. Nothing in all this time.

Great service

Great people

The receptionist needs a new job. Her attitude and responses are always terrible. She need to be replaced. If I never knew how good the lawyers were I wouldn’t of chose this place based off her unprofessionalism.

Very helpful, considerate and kind employees. It means a lot when you're needing help financially. They explain everything as they go and are willing to work with you

Me and my husband Chris had a Consultation with Mr.Moore today and he was so nice. He gave us good advice. Will definitely be going through with our chapter 7 with him. I highly recommend Padgett & Robertson for your financial help.