Friendly and helpful!
CrashStory
!
Analyzing Data...
Analyzing Data...
Request a free case review from The Russo Firm - Miami in Miami, Florida.
The Russo Firm - Miami
Miami Personal Injury Lawyer — 1052 Client Reviews Analyzed
4.9(1052 reviews)The Russo Firm - Miami is a Personal Injury law firm in Miami, FL, located at 1221 Brickell Ave Suite 900 and reachable at +1786-688-2800. Clients have rated the firm 4.9 out of 5 across 1052 public Google reviews, 9 of which include written feedback. The most recent written review is from Ashley Porretta on Jun 10, 2026 (88 days ago).
Owner engagement: The Russo Firm - Miami replies on 54% of visible Google reviews, and roughly 49% of those replies are at least somewhat personalized rather than fully templated — one of the 12 client-experience dimensions CrashStory's review intelligence scores. Use this as a proxy for how responsive the firm is likely to be with you.
What reviewers consistently praise: communication and updates, care for the whole situation, and clear next steps. These themes surfaced across dozens of reviews when CrashStory analyzed sentiment and case-experience dimensions on this firm's Google reviews. Compare these against any other firm you're considering — most attorneys have only two or three themes reviewers consistently return to.
How we compiled this: CrashStory combines public review evidence with directory and firm-provided profile data. We do not endorse any firm. Review intelligence scores are derived from automated sentiment and theme analysis of public reviews — treat them as one signal among many, not a verdict.
1052 reviews
Years Experience
Practice Areas
Office Location
Consultation
Each button opens a new tab with a ready-made prompt that references this CrashStory page and the key facts already shown here.
The Russo Firm - Miami is a personal injury law firm serving clients in Miami, Florida, located at 1221 Brickell Ave Suite 900 33131.
Review evidence: Clients have left 1052 public Google reviews averaging 4.9 out of 5, 9 of which include written feedback. CrashStory scores 12 client-experience dimensions across this review corpus — compare side-by-side with other Miami, Florida firms before you decide.
Quick signals: the Google Business profile for this firm is verified; 76 photos are public on Google; contact the firm to ask about consultation fees.
Contact The Russo Firm - Miami at (786) 688-2800 or visit therussofirm.com for a free case review.
1,052 public reviews and 19 written reviews.
Most recent written review from Ashley Porretta: Jun 8, 2026 (90 days ago)
Compare this recency with the other firms you are considering, not just the star rating.
Replies on 75% of recent reviews
The firm responds to reviews; read a few replies below to judge how personal they are.
Most recent written review from Ashley Porretta: Jun 8, 2026 (90 days ago)
CrashStory does not yet have enough structured review evidence on this firm to call out consistent strengths with confidence.
The newest written review in this dataset is from Jun 8, 2026 (90 days ago). Compare that recency with the other firms you are considering.
Friendly and helpful!
I really appreciate how the firm at Russo handled my case and helped me understand everything that was going on with my case.
They are the best they care and they get on it
1221 Brickell Ave Suite 900, Miami, FL 33131
Recent crash data for the area around The Russo Firm - Miami loads when this section comes into view.
Recent written Google reviews from the last 30 days appear first. Older written reviews stay available through pagination and filtering.
Multi-tag filters use OR matching across all assigned classification tags.
Most recent written review from Ashley Porretta: Jun 8, 2026 (90 days ago)
Written Reviews
19
Average Rating
4.53
Reviews (30d)
0
Reviews (90d)
0
Older Archive
19
Assigned Tags (3)
Showing 19 of 19 written reviews.
1 star
1
2 star
1
3 star
0
4 star
2
5 star
15
Reviews older than 30 days are kept available in pages of 12.
Case Type Unspecified
Unknown
Friendly and helpful!
Case Type Unspecified
Unknown
I really appreciate how the firm at Russo handled my case and helped me understand everything that was going on with my case.
Case Type Unspecified
Unknown
They are the best they care and they get on it
Case Type Unspecified
Unknown
The phone representative was very kind and patient. She gave me plenty of time to look up pertinent information for my case while on the phone. Very helpful!!
Case Type Unspecified
Unknown
Very nice hoping that can help me after years of suffering
Owner response
Thank you, Brittany. We’re sorry to hear about your difficult experience, and we’re grateful for the opportunity to help. Our team is here to support you every step of the way.
Case Type Unspecified
Unknown
Great Attorneys. They give it to you straight and keep me updated on my case. Always return my scheduled phone calls, and scheduling is easy. I can go right on the website and schedule a time and date for a phone call if I have any questions. Thank you to The Russo Firm. Very informative
Owner response
Thanks so much, Bridgette! We’re glad the updates and scheduling have been helpful.
Case Type Unspecified
Unknown
Rep did a great job, Hopefully I'll get some compensation for my dental work.
Owner response
Hello Thomas, thank you for your kind words! Helping clients like you is why we’re so passionate about what we do. Every case is unique, but our commitment to achieving the best possible outcome never wavers. We appreciate your trust in us and are so glad we could assist you during this challenging time.
Case Type Unspecified
Unknown
Everything was good today
Owner response
Thank you, Jeffery! We appreciate your feedback and are glad everything went well for you
Case Type Unspecified
Unknown
My experience with this firm has been the most pleasant experience. I am so thankful that I found them to help me with my claim.
Owner response
Thank you, Suzanna! We’re honored to be able to assist you with your claim and truly appreciate your trust in our team.
Case Type Unspecified
Unknown
They were very helpful
Owner response
Thank you, Michele! We’re happy we could help and appreciate you taking the time to leave a review.
Case Type Unspecified
Unknown
I spoke to Marco today while doing my census and he was very friendly and accommodating while I was dealing with my very loud and *very needy*18 month old and on the phone with him and was patient while I was trying to tend to her needs as well as a swearing his questions.
Owner response
Thank you for sharing your experience! We're so glad to hear that Diane was able to listen to your concerns and assist you quickly. We take pride in providing friendly and attentive service, and it's great to know that was reflected in your interaction. If you need anything else, don't hesitate to reach out!
Case Type Unspecified
Unknown
I wonderful sounding lady I spoke with was very professional very clear with questions and anything I didn't understand she was very patient and very nice ,If you had heard the call youd give her a raise she definitely deserves one and I hope to speak with her again about my case she was just all around very good Thank ypu
Owner response
Thank you so much, Myron! We truly appreciate your thoughtful feedback. We’re so glad our team member made you feel comfortable, informed, and supported throughout the call. Your kind words mean a lot to us!
10 other offices for this firm
The Russo Firm - Garden City, NY
The Russo Firm - Ft. Myers
The Russo Firm - Jacksonville
The Russo Firm - Tampa
The Russo Firm - Fort Lauderdale
The Russo Firm
The Russo Firm - Delray Beach
The Russo Firm - Scottsdale
The Russo Firm
The Russo Firm - Boca Raton
Other personal injury lawyers near this office
Browse all personal injury lawyers serving Miami, Florida.
View All Miami LawyersCompare nearby firms, browse city lawyer directories, and read case-type guides before you decide who to contact.
0 this week, 0 this month
Last review 61d ago
stable